Topic of Conversation: Inquiry regarding the financial aid process, specifically for upcoming academic aid years and current numbers.
Current Academic Aid Years Status
User Statement: The caller initially intended to apply for the 2526 academic year but mistakenly submitted for 2627.
Concern: The caller was informed about a suspension related to GPA completion rates, indicating academic performance issues.
Financial Aid Officer's Response
Initial Actions: Financial Aid Officer (FAO) plans to review the user's account to check requirements for financial aid eligibility.
FAFSA Application: The FAO notes that the Free Application for Federal Student Aid (FAFSA) for the 2526 year has not been received, which is crucial for financial aid disbursement.
Academic Suspension Details
Suspension Reason: The suspension is due to low GPA and completion rates.
Important Requirement: To receive financial aid, the user must address the suspension status and submit the necessary appeal.
Enrollment and Financial Information
Current Enrollment Hours: The user is enrolled in 12 hours for the summer term.
Current Amount Due: The user owes $256.12 at this time.
Financial Aid Award: The user currently has no financial aid award because of the absence of the FAFSA application for 2526.
Steps to Address Suspension
Submit FAFSA for 2526: The user must submit the FAFSA application for the 2526 academic year.
Appeal for Suspension: The user needs to submit an appeal for the suspension status.
Meeting Requirement: The user must schedule an appointment with their college academic adviser to complete a degree plan via ASES.
Follow-Up Actions: After seeing the adviser:
Log in to ASIS to access the financial aid appeal.
Submit the required documentation for the appeal.
Documentation Processing Time: The appeal processing time takes about 3-4 weeks.
Important Considerations
Payment Deadline: If closer to a payment deadline, the user has options for payment arrangements while awaiting appeal processing.
Email Notification: The user will receive an email once the decision regarding the appeal is made.
Satisfactory Academic Progress (SAP) Policy: The user can review the entire satisfactory academic progress policy on the financial aid website.
User's Academic History
Past GPA Issues: The user acknowledges the suspension is from prior low GPA metrics from five years ago (2021).
Next Steps and Strategies
Adviser's Role: The adviser will assist in unlocking the appeal process via the ASES platform and clarify all documentation needed for the appeal.
FAFSA Submission Priority: The FAO recommends that the user submit the FAFSA for 2526 as soon as possible, as it takes about five days to process.
Subsequent Appeals Process: After handling the appeal for the 2526 year, the user should also be eligible for assistance concerning the 2627 year based upon improved academic performance with completion metrics.
Potential Outcomes: Depending on the user's academic performance in the current academic year (fall to summer), further suspension might be possible if the performance is unsatisfactory.
Contact Recommendations
Connecting with Advising Team: The FAO agrees to connect the user to the admissions and records office for assistance with scheduling an appointment with the adviser.
User Information Required: The FAO asks for the user's home campus, confirmed as Northwest Vista College.
Student ID Verification
Confirmation Provided: User provides their nine-digit student ID number (901259719).
Application Status: Information is communicated that the applied Texas application for 2627 has been received and accepted, with decision made on 12/29/2025.
Conclusion
Final Thoughts: The call concludes with the user confirming the next steps, mainly focusing on their adviser and submitting the FAFSA while preparing for the appeal.
Assistance Provided: Confirmation of inquiries and expected next steps, transferring the user for further assistance.