MISMod01
Page 1
Copyright Notice: Bidgoli, MIS, 11th Edition, © 2024 Cengage. All Rights Reserved.
Restrictions: Scanning, copying, duplication, or public posting of this material is prohibited.
Page 2: Icebreaker: Interview Simulation
Students will pair up for interviews.
Each student will discover interesting facts about their partner.
After the interviews, students will introduce their partner to the class.
Suggested: Link personal stories to course topics.
Page 3: Module Objectives (1 of 3)
By the end of this module:
1.1 Discuss applications of computers and information systems.
1.2 Explain differences between computer literacy and information literacy.
1.3 Define transaction-processing systems.
1.4 Define management information systems.
1.5 Describe four major components of an information system.
Page 4: Module Objectives (2 of 3)
By the end of this module:
1.6 Define strategic information systems.
1.7 Discuss differences between data and information.
1.8 Explain importance and applications of information systems in business.
1.9 Analyze the use of information technologies for competitive advantage.
Page 5: Module Objectives (3 of 3)
By the end of this module:
1.10 Apply Five Forces Model and competitive advantage strategies.
1.11 Review the IT job market.
1.12 Summarize future outlook of information systems.
Page 6: Computers and Information Systems in Daily Life
Common uses include:
Online classes
Grocery and retail stores
Banking services
Telecommuting
Smartphones and tablets
Social networking
Search engines
Video-sharing platforms.
Page 7: Computer Literacy and Information Literacy
Computer Literacy: Skill in using productivity software (word processors, spreadsheets, database management).
Information Literacy: Understanding the role of information in generating and utilizing business intelligence (historical, current, predictive views) for competitive advantage.
Page 8: The Beginning: Transaction-Processing Systems
Transaction-processing systems (TPSs):
Focus on data collection and processing.
Aim for cost reduction.
Applied to structured tasks like record keeping and inventory control.
Minimal human involvement when automated.
Page 9: Knowledge Check Activity 1-1
Question: Average time for a mobile cash transaction at an ATM?
Options: 5 sec, 1 min, 45 sec, 15 sec.
Page 10: Knowledge Check Activity 1-1: Answer
Answer: Mobile cash transaction takes 15 seconds, compared to 45 seconds for card-based withdrawals.
Page 11: Management Information Systems (1 of 2)
Management Information System (MIS):
Integration of hardware, software, data, processes, and human elements.
Designed for timely, integrated, relevant, accurate information for decision-making.
Page 12: Management Information Systems (2 of 2)
MIS Tasks:
Define system objectives.
Collect and analyze data.
Provide information in useful formats.
Applications in both public and private sectors.
Page 13: Major Components of an Information System (1 of 6)
Data: Input to the system.
Sources: External, Internal.
Page 14: Database Overview
Database: Collection of relevant data organized in integrated files.
Database Management Systems: Examples include Oracle and Microsoft SQL.
Page 15: Process Overview
Process: Generating useful information for decision-making.
Examples: Transaction-processing reports, Models for decision analysis.
Page 16: Information Output
Information: Output of an information system.
Qualities of Useful Information:
Timeliness, Integration, Consistency, Accuracy, Relevance.
Page 17: Example of Information Systems (1 of 2)
Example: State university database for student data.
Collected data: First name, last name, age, gender, major, nationality.
Useful information: Estimating number of students for the upcoming year.
Page 18: Example of Information Systems (2 of 2)
Example: Textile company database for products, suppliers, costs, etc.
Analysis: Highest and lowest sales by salesperson/product.
Useful information: Sales predictions and advertising budget allocation.
Page 19: Knowledge Check Activity 1-2
Question: The "Process" component is described as?
Options: Output, Generate useful information, Collection of data, Input.
Page 20: Knowledge Check Activity 1-2: Answer
Answer: The "Process" component generates the most useful information for decision-making.
Page 21: Strategic Information Systems
Focuses on:
Big-picture, long-term goals and objectives.
Helps implement strategies.
Key Characteristics: Goal-oriented, Involves top management, Multidisciplinary, Future-oriented, Dynamic.
Page 22: Information Technologies Overview
Information Technologies Include:
Internet, Computer networks (wired/wireless), Database systems, Point-of-sale systems, RFID tags.
Page 23: Importance of Information Systems (1 of 6)
Critical Resource: 2nd most important in any organization.
Provides timely, relevant, accurate information for:
Enhancing competitive position, Managing resources: Manpower, Machinery, Materials, Money.
Page 24: Importance of Information Systems (2 of 6)
Personnel Information System (PIS):
Supports effective task completion for personnel.
Decision-Making Examples: Choosing job candidates, Scheduling, Predicting personnel needs.
Page 25: Importance of Information Systems (3 of 6)
Logistics Information System (LIS):
Reduces transportation costs, Maintains delivery reliability.
Decision-Making Examples: Improve routing, Select transportation modes, Enhance budgeting, Shipment planning.
Page 26: Importance of Information Systems (4 of 6)
Manufacturing Information System (MFIS):
Manage resources, Reduce costs, Enhance product quality.
Decision-Making Examples: Ordering, Product cost calculations, Space utilization.
Page 27: Importance of Information Systems (5 of 6)
Financial Information System (FIS):
Provides crucial information for financial decision-making.
Decision-Making Examples: Improve budget allocation, Manage cash flow, Monitor trends.
Page 28: Importance of Information Systems (6 of 6)
Marketing Information System (MKIS):
Supports marketing decisions with timely and integrated information.
Decision-Making Examples: Market share analysis, Sales forecasting.
Page 29: Using IT for Competitive Advantage (1 of 4)
Three Strategies for Competition:
Overall cost leadership, Differentiation, Focus.
Page 30: Using IT for Competitive Advantage (2 of 4)
Overall Cost Leadership:
Efficiency improvement through cost reduction.
New revenue generation through product/service offerings (Example: Walmart).
Page 31: Using IT for Competitive Advantage (3 of 4)
Differentiation:
Making products/services distinct.
Examples: Apple’s unique designs, Amazon’s personalization.
Page 32: Using IT for Competitive Advantage (4 of 4)
Focus Strategy:
Targeting specific market segments.
Examples: Apple’s iPhone focus on consumers, Abercrombie & Fitch targeting low-income customers.
Page 33: Porter’s Five Forces Model
Five Forces:
Buyer power.
Supplier power.
Threat of substitute products/services.
Threat of new entrants.
Rivalry among existing competitors.
Page 34: Exhibit 1.4: The Five Forces Model
Visual representation of Porter’s Five Forces model.
Page 35: Porter’s Five Forces Model (2 of 3)
Buyer Power:
High when customers have many choices, low when few.
Supplier Power:
High when options are fewer, low when more.
Page 36: Porter’s Five Forces Model (3 of 3)
Threat of New Entrants:
Low when duplication is difficult.
Rivalry:
High with many competitors, low with few.
Page 37: Knowledge Check Activity 1-3
Question: Which Porter’s force is high with many product choices?
Options: Supplier power, Threat of new entrants, Buyer power, Threat of substitutes.
Page 38: Knowledge Check Activity 1-3: Answer
Answer: Buyer power is high when customers have many choices.
Page 39: The IT Job Market (1 of 5)
IT Job Categories:
Operations, Programming, Systems design, Web design, Network design, Database management, Robotics/AI.
Page 40: The IT Job Market (2 of 5)
Key Roles:
Chief Technology Officer (CTO)/Chief Information Officer (CIO): Oversees long-range planning.
Manager of Information Systems Services: Manages department personnel and resources.
Page 41: The IT Job Market (3 of 5)
Roles:
Systems Analyst: Designs and implements systems.
Network Administrator: Manages network systems.
Page 42: The IT Job Market (4 of 5)
Roles:
Data Administrator: Oversees database design.
Computer Programmer: Writes software programs.
Webmaster: Maintains organization’s website.
Page 43: The IT Job Market (5 of 5)
High-Demand IT Jobs:
Data scientist, Social media manager, Telework manager, SEO specialist, and Cloud architect.
Page 44: Outlook for the Future (1 of 2)
Predictions:
Declining hardware/software costs, improved AI, enhanced user computer literacy, better networking technology.
Page 45: Outlook for the Future (2 of 2)
Major Trends:
Ubiquitous computing, IoT, 3D printing, Cloud computing, Smart machines, Enhanced security.
Page 46: Self Assessment
Importance of information systems in modern businesses?
Preferred type of IT job for a career?
Page 47: Summary (1 of 3)
You should be able to:
Discuss applications of computers and information systems.
Explain computer vs information literacy.
Define transaction-processing and management information systems.
Page 48: Summary (2 of 3)
You should be able to:
Define strategic information systems.
Discuss data vs information.
Explain importance and applications of information systems.
Page 49: Summary (3 of 3)
You should be able to:
Apply the Five Forces Model.
Review the IT job market.
Summarize the future outlook for information systems.