Chapter 10 - Prosocial Behavior

Prosocial behavior: behavior of helping others in need

  • kitty genovese

    • march 13, 1964 (3:20am)

      • stayed at bar till closing, left and got attacked in the parking lot

      • gets stabbed and runs away, gets to phone booth and calls for help, more running, made it to her apartment, he caught up, and killed (and worse) her

        • whole thing happens over 45 minutes, why did no one help?

        • police interviews:

          • at least 38 residents reported hearing screams but not wanting to help

    • promoted social psych researchers (latane and darley)

  • latané and darley’s 5 Step Model

    1. notice the event

      • if you don’t know it’s happening, you won’t help

      • darley and batson (1973) “good samaritan study”

        • IV #1: salience of the parable of the good samaritan (yes, no)

          • half the participants were told to give a speech to a group of people on the bible parable, half were told to give a speech on job offers

        • IV #2: time pressure (early, on time, late)

          • 1/3rd told they had lots of time before speech, 1/3rd were told they were “on time,” and 1/3rd were told they were late

        • Participants had to walk through an alley to get to their speech rooms

          • in the alley, a confederate was placed to act as though he was in pain/crisis and needed help

        • DV: % who helped sick confederate

        • Results:

          • 63% early, 45% on time, 10% late

            • time pressure = blinders

          • salience: no effect

        • if you don’t notice (see/hear) the event, help isn’t given

    2. Interpret as emergency

      • does this person actually need help?

        • ex. girls screaming in happiness, if not paying attention, it could be interpreter as danger

        • ex. person face down on the ground at mercer, do they need help? big night out or seizure?

        • ex. couple arguing, go close the door and keep screaming, roommates were just listening, until she says get your hands off of me and there’s a large thump, roommates call the cops, but regret not calling sooner

      • Latané and Darley (1968), “smoke filled room study”

        • many confederates, one participant, while room fills with smoke

        • half the confederates acted panicked, half acted calm

          • DV: how often did the participant panic

    3. Assume Responsibility

      • you have to feel like you can help

        • bystander effect: people are less likely to help as more bystanders appear

        • diffusion of responsibility: ratio of witnesses to responsibility (if its just me, its up to me ; if there are 10 people, at least one of them will do it, so i won’t)

    4. Decide if you are able to help

      • skills, abilities, resources (someone is drowning, but I can’t swim?, someone has a heart attack, but I don’t know CPR?, driving on i75, and someone is broken down on the side of the road, I’m no mechanic?, you got your purse stolen, but I can’t run I’m fat?)

    5. Decide to intervene

      • even if you have the skills you might decide not to help. why? danger to myself.

      • costs: get beaten/stabbed, fall through ice, late for work, embarrassment if wrong (heart attack, give cpr, they were just napping; smoky room, panic, indoor bbq)

      • alcohol: gets rid of inhibitions, more likely to help

    6. Personality

      • certain personalities make people more or less likely to help

      • maria: woman in restaurant with friends witnesses a very frail old woman falling straight back in her chair onto the floor

        • maria immediately runs over to check on/help her, son of old woman starts laughing

      • belief in a just world: belief that the world is a just place, good things to good people, bad to bad people (karma/justice)

        • more likely to help

      • empathy: the ability to create emotional connections with others

        • more likely to help

      • norm of social responsibility: some were just raised this way and internalized (either helping or ignoring)

        • locus of control: to what extent do you think that you are responsible for your own life outcomes?

          • internal: life outcomes are due to my choices

            • will i pass this test? if i study. will i make the team? if i practice

          • external: life outcomes are due to other factors (fate, luck, other’s actions, etx.)

            • internal more likely to help (external, whatever was meant to happen will happen)

      • ego centrism: the ability to look to situations from another perspective and understand it

        • low = more likely to help

        • high = less likely to help

  • Prosocial Behavior - Factors Affecting Who Gets Help

    • Mood: good = more likely to help, bad = less likely to help

      • mood maintenance model: people will help if they think it will maintain their good mood, or help their bad mood

    • victim characteristics

      • victim responsibility: alcoholic (they did it to themselves) vs. mugging victim (they were helpless)

      • physical attractiveness: more attractive, more likely to get help, and vice versa

      • similarity: same race, same school, same age, etc. = more likely to help

    • Asking for Help

      • Direct Request: passive waiting/hoping

      • Implied Dependence/AdmittingNeed

        • men, elderly, low SES less likely to ask for help

    • Being Helped: temporary hit to self esteem, increased self help in the future (learn from their mistake)

  • Theories of Prosocial Behavior (all 3 describe empathy)

    • Empathy Altruism Hypothese (Batson)

      • Form empathic connection with victim (causing distress to witness, causing victim to want to help)

    • Negative State Relief Model (cialdini)

      • victim distressed, witness distressed, witness helps victim to resolve distress (you’re making me feel bad, and i want you to stop so i’ll fix your problem)

    • Empathetic Joy Hypothesis (smith et al.)

      • “helper’s high” (if i help you, you experience joy, empathic connection lets me share in your joy)

        • neutral → positive