Valorum Financial Solutions Cadence and Sales Process
Fortify Series
Focus on Fortify four zero one k and Fortify your family series.
Requires a higher level individual.
Teams of 2-4 people work well, but scaling with rookies can break the system.
Proper Meeting Setup
The first meeting is crucial for extracting key information.
Sales leader (e.g., Jeremy) monitors inbound leads and AI does initial outreach.
Sales leader decides to set up a meeting, push to webinar, or use client point.
Overflow leads are routed to VSAs (Valorum Success Accelerator Group) and RSAs (Rev Share Agents).
AI handles webinar leads, including follow-ups, and round robins to RSAs.
VAs (Mia or Ellen) manage client point portal, monitoring engagement and booking appointments.
Sales Process
First appointment sets the stage
Automatically send a Video Sales Letter (VSL) after booking an appointment
Client point is used to engage prospects and encourage them to show up for calls.
The phone call script is:
Confirm and clarify needs.
Identify pain points.
Schedule second appointment.
Send the next client point (z one for Zoom appointment one).
Second appointment (Zoom):
Review the five financial realizations.
Complete an HELV application.
Schedule the third appointment.
Third appointment:
Review Compass report, Income Lab, and other reports.
Finalize applications.
Introduce VAs for ongoing support.
Transition to VA one client point.
First Appointment Key
The success of the first appointment is critical.
A poor first appointment requires redoing it in the second appointment, losing authority.
Gather data properly to apply authority in the second appointment.
Build anticipation like a movie trailer, emphasizing the value of the Compass report.
Initial Text Outreach
Text 1: Hi [Name], this is [Name] from Valorum Financial Solutions. I saw that you registered for the Fortify, your four zero one k webinar this Thursday. Is that right?
Text 2: Just curious, when it comes to finances, what is your biggest question or concern?
Cadence
"Great question" or "Wow, I want to make sure I address that properly."
Suggest a quick 5-minute call.
If they select to call at a provided time, call then.
If they don't answer, call now.
If the question isn't answered well, Jeremy can assign agents.
When calling, always confirm it is a great time to talk.
First Call Script and Key Points
Goal: Confirm their HELV needs, find out points of pain, and schedule the second appointment.
Use Tactical Empathy to ensure proper communication.
Important Questions:
Why are you worried about being behind?
What action concerns you about this?
Focus on their needs, and not your pitch.
Key Redirect: Leslie, when you say quite some time, has it been two years, three years, five years?
Always assign quantitative values, ex. years.
Client Classification/Call to Action
Three types of clients:
Cut the line clients: want to get straight to the point.
Education clients: want education for good decisions
Hybrid: wants both the education, and speed.
Which fits the clients goals?
Do they need an estimate, or an accurate plan of action for retirement?
Based on the call, should they see a follow-up meeting, or the webinar?
Ensure to book appointment at the end of webinar to keep the information fresh.
Four M's Overview
After confirming to book an appointment:
How long at a job?
What is the Administrative asst.
What do they want to do?
Discover their thoughts, and goals.
The 4 M's Breakdown
Motivation - Ask how long have they been in there current job?
What would there dream job be till retirement, and how much longer till they stop working?
What is there birthday?
Money - Ask how much the client needs to cover expenses monthly if they were to retire today?
Is their mortgage included?
How long has the client owned said house?
Did they take advantage of cheaper interest rates?
Milestones/Money - Between now and retirement, what are the clients goals, and how much to accomplish?
How often would the client like to travel per year, and what expenses should be incurred?
Any stipend for family members?
Managing - How much are they saving every month towards that goal?
If goals can't be hit on time, will they increase the balance, or postpone?
If an emergency occurs, what leverage account is active?
Life insurance and long term policies? Life insurance and long term policies with value?
In terms of retirements, are there any active 401ks.
Any pensions built that will help fund retirement?
Call Conclusion
Scale of 1 to 10 how important is it to get this plan in motion.
If there is low importance, ask what factors have prevented progress.
Consider a senior advisor during more in-depth/urgent conversations.
ClientPoint Navigation
I'm tell asking:
Ask if the clients are seeing any grandkids.
HELB:Human Economic Life Value - Would client prefer this to be shared now versus the next meeting?
Large exposure points due to their dependents.
Address concerns with the family's ability to pay until a certain age.
Sales Process Review
Reiterate that time lots are important, and there are individuals actively booking with the office.
Is there any reason why you won't make it to the meeting we set.
Verify that the website that they are being given can be accessed, and is navigable.
Closing Script - Meeting Two
Edification talking with the client. Just so you know we're in good hands - Less is more.
Value time together.
Reiterate previous conversation.
Ensure focus for the meeting is on the goals of the client.
Confirm existing and desired spots.
Review compress report when it's ready.
Boosting the five realizations.
Quick HLB scenario.