Infinity Nikki Controversy: Dev Response and Community Backlash

DK Devs increased the pity system by 20 pulls.
Introduced a $50 bathtub in the game, then advertised it as an 80% sale, listing it for $10.
Paywalled all dyes for every outfit.
Retconned the game's story.
The community is now "girlcotting" the game (a boycott specifically by girls), after "boycott" was banned in their Discord server.
The devs issued a standard apology but didn't address key player concerns.
Currency was deducted from player accounts.

It took three weeks after version 1.5 for DK Devs to respond.
There was a prior "wish list issue" involving reward changes as the game approached milestones for new members.
- Originally, 100,000 members would yield 20 pulls.
- DK Devs increased the number to 200,000 members, reducing the reward for 100,000 members to only two pulls.
The original game opening was replaced with a confusing version, considered a retcon by many.

Numerous game-breaking bugs affected login and gameplay, with UI issues and stuttering.
The monetization of the dyeing feature is considered excessively expensive.
Outfits now require more pieces to complete (increased from 7 to 11).
Fake accessories were added to make it artificially longer to obtain full outfits.
A time-limited event offered bonus rewards for spending real money, without prior announcement.
Players who had recently spent money on version 1.4 felt penalized.

The dying feature has problems with color accuracy.
Some colors appear different in the open world compared to the preview.
Currency disappeared from player accounts due to a bug allowing players to collect more than intended from a new area.
Diamonds, the game's premium currency, also disappeared from player accounts.
There were accusations that the company botted positive reviews to combat negative reviews.

Players with monthly diamond subscriptions were unable to log in due to game issues.
Customer support refused to compensate players for missed diamonds, suggesting they log in on another device.
The subscription counts as a contract, and InVault is responsible for providing the service.

The next update is delayed to focus on fixing existing issues.
Players will receive 360 crystals as compensation for co-op issues.
The statement acknowledged fan anger over the retcon but focused on the dress, implying the original opening is gone.
Technical hurdles were cited as the reason for not refining the introduction.
New gameplay will be tested before release, and performance fixes are planned.
They announced the expansion of cumulative top-up rewards (more monetization).
A new channel will be added to collect player feedback.
Compensation includes 120 diamonds per day for eight days (if logging in each day) and a full 10-pull.

The response did not address the increased pity, monetization of the dying feature, fake discount, end-game rewards, spending event, or disappearing currency.
The way compensation is distributed requires daily logins.
Shortly after the apology, the company posted about new outfits and banners.

Hidden drop rates for hairs and dresses are suspected (4% drop rate), with higher rates for less desirable items (accessories at almost 14%).
These hidden weights are considered illegal in several countries if not disclosed.

Increased Pity: The pity system was increased by 20 pulls, making it harder for players to get desired items.
Bathtub Controversy: A virtual bathtub was put on sale for $50, then quickly "discounted" to $10, drawing criticism for deceptive pricing.
Dye System Paywall: Dyes that were once obtainable through gameplay were put behind a paywall, requiring players to spend money to access previously free customization options.
Story Retcon: The game's story was changed to accommodate multiplayer functionality, angering players who felt the original narrative was superior. A hypothetical solution of simply stating multiplayer occurs in a dream state would have been more acceptable.
Account Currency Deduction: Players had currency removed from their accounts, creating distrust and frustration.
Compensation Critique: The compensation offered was seen as insufficient and designed to manipulate player behavior.
Drop Rate Concerns: Players accused the developers of using hidden drop rates to increase revenue.
Communication Issues: The developers were criticized for poor communication and delays in addressing player concerns.

Increased Pity: +20 pulls.
Bathtub Price: $50 (original), $10 (discounted).
Drop Rates:
- Hair and Dresses: $4\%$ .
- Accessories: $14\%$ .
Compensation:
- 360 Crystals (co-op compensation).
- 120 Diamonds per day for eight days.
Outfit Pieces: Increased from 7 to 11.