Chapter 2 (Engr Mgt)_092354
Chapter 2: Historical Background of Management
Importance of Historical Context
Learning from the past aids in understanding the present and envisioning the future.
Learning Objectives
Understand the development of management theories.
Recognize the influence of the environment on management thinking.
Gain insights into new management approaches.
Historical Framework of Management Approaches
Classical Approaches
Human Resource/Behavioral Approaches
Quantitative Approaches
Contingency Approaches
System Approach
Learning Organization Approach
Quality Management Approach
Early Ideas on Management
Management Strategy
Sun Tzu (770-476 B.C.), "The Art of War"
Leadership Ideas
Nicolò Machiavelli (1469-1527), "The Prince"
Work Design and Organization
Adam Smith, "The Wealth of Nations" (division of labor)
Evolution of Management Theory (1890-2000)
Scientific Management Theory
Bureaucratic Management Theory
Administrative Management Theory
Behavioral Management Theory
Systems Theory
Management Science Theory
External Influences on Management
General Environment: Social, Economic, Political, Legal, Technological
Operating Environment: Competition, New Entrants, Suppliers, Customers
Internal Environment: Structure, Production Technology, Inputs
Classical Management Approach (circa 1890)
Emphasized organizational efficiency amidst the Industrial Revolution.
Encouraged the notion of interchangeable parts.
Scientific Management
Developed by Frederick W. Taylor and others to find the best work techniques.
Taylor's Principles
Study tasks scientifically.
Select and train workers properly.
Cooperate with workers.
Divide responsibilities between management and workers.
Bureaucratic Management
Max Weber's ideal bureaucracy: rational organization, clear authority hierarchy, and defined rules.
Key Characteristics
Division of labor
Formal rules and procedures
Impersonality
Merit-based advancement
Administrative Management
Henri Fayol's emphasis on documenting managerial experience.
Fayol's 14 Principles
Division of work, authority, discipline, unity of command, etc.
Human Resource (Behavioral) Approach (circa 1910)
Focused on human needs and social factors in the workplace.
Early Advocates
Robert Owen, Chester Barnard, Mary Parker Follett, Hugo Munsterberg.
Key Concepts in Behavioral Theory
Hawthorne Effect: Attention to employees boosts motivation.
Maslow’s Hierarchy of Needs: Managers should address employees' needs.
McGregor’s Theory X and Theory Y: Different assumptions about employee motivation.
Quantitative (Management Science) Approach
Emphasizes scientific methods and quantitative techniques to solve problems.
Contingency Approach (1970s)
Management practices depend on specific circumstances.
System Approach (1950s-60s)
Views organization as a system with interdependent parts.
Learning Organization Approach
Based on adapting to change quickly to gain competitive advantage.
Building a Learning Organization
System thinking, shared vision, challenging mental models, team learning, personal mastery.
Quality Management Approach
Focused on meeting customer requirements and enhancing satisfaction, aligned with an organization's strategic direction.