Chapter 1 - Intro to Professional Ethics

Professional Code of Ethics

  • broad guidelines for members of various organizations

  • mental health professional organizations have their own unique code of ethics, they share common themes:

    • Being interested in the welfare of clients

    • Practicing within the scope of one’s competence

    • Understanding and respecting the cultural values of clients

    • Distinguishing between personal values and professional values

    • Avoiding harm and exploitation

    • Establishing and maintaining appropriate professional boundaries

    • Protecting client’s confidentiality and privacy

    • Practicing within an ethical and legal framework

    • Avoiding discrimination in providing services to clients

    • Striving for the highest level of ethical practice

    • Recognizing the importance of self-care as a basis for competent practice

Limitations of Code of Ethics

  • Some issues cannot be handled solely by relying on ethics codes

  • Ethics codes do not address the many situations that lie in an ethical gray zone

  • Some codes lack clarity and precision, which makes assessment of an ethical dilemma unclear.

  • Simply learning the ethics codes and practice guidelines will not necessarily make for ethical practice

  • Answers to ethical dilemmas are not contained in the ethics codes

  • Conflicts sometimes emerge within ethics codes as well as among various organizations’ codes

  • Ethics codes tend to be reactive rather than proactive

  • No set of rules or ethical standards can adequately guide practitioners through many of the complex situations they may encounter

  • New situations arise frequently, and no two cases are exactly the same

  • A practitioner’s personal values may conflict with a specific professional value or standard within an ethics code

  • Codes may conflict with institutional policies and practices

  • Ethics codes need to be understood within a cultural framework; therefore, they need to be adapted to specific cultures

  • Codes may not align with state laws or regulations regarding reporting requirements

  • Codes of ethics are often updated and require continuing education and professional development throughout a professional’s lifelong learning journey

Using Ethics Codes as Guides

  • A rule-based approach to ethics is limited in providing meaningful assistance to clinicians who are concerned with practicing at the highest level of ethical functioning

  • Herlihy & Corey (2015a) suggest codes of ethics fulfill 3 objectives:

    • educate professionals about sound ethical conduct

      • expand awareness & clarify values

    • ethical standards provide a mechanism for professional accountability

      • obliged to monitor their own behavior and ethical conducts in colleagues, protection from malpractice suits

    • serve as catalysts for improving practice

      • clarify positions on dilemmas that do not have simple or absolute answers

  • primary purpose - safeguard clients & the public, guide professionals in their owrk to provide the best service possible

  • community standard - what professionals actually do

  • ethical standard - what professionals should do

Ethics Codes & the Law

  • Ethics - standards that govern the conduct of its professional members

  • Law - body of rules that govern the affairs of people within a community, state, or country

    • defines the minimum standards society will tolerate, enforced by govt

  • practitioners obligated to act in accordance with relevant federal & state statutes and govt regulations, the law overrules ethics in court

  • can be difficult to determine if there is a legal problem

    • legal proceedings have been initiated

    • lawyers are involved

    • the practitioners is in danger of having a complaint filed against them for misconduct

  • laws and ethics codes tend to emerge from what has occurred rather than from anticipating what may occur

  • fear-based ethics - obeying statutes and following ethical standards to a t is inadequate

  • concern-based ethics - striving for the highest level of ethical care for clients

  • serve as a form of protection for the client, but also help clinicians ensure their own self-care

  • Conflict between ethics code and the law may arise in areas such as advertising, confidentiality, and clients’ rights of access to their own files

  • If there is a real conflict between the law and ethics, and if the conflict cannot be avoided, “psychologists should either obey the law in a manner that minimizes harm to their ethical values or adhere to their ethical values in a manner that minimizes the violation of the law”

  • Apparent conflicts between the law and ethics can often be avoided if clinicians anticipate problems in advance and take proactive measures.

  • Example: counseling children; there may be conflicts between ethical beliefs about counseling the child versus the the legal responsibilities to the parents/guardians right to know what is going on with their child

  • Example: mental health providers in the military obligations to clients and obligations to military organization (client-centered vs organization-centered)

  • With ethical dilemmas, it is better to seek advice from legal counsel and to discuss with colleagues

Evolution of Ethics Codes

  • established by prof groups for protecting consumers, providing guidelines for practitioners, and clarifying the prof stance of the organizations

  • undergo periodic revision, living documents responsive to the needs of counselors/clients they serve/society in general

  • revised code of ethics of the american counseling association (ACA) addressed ethical issues with:

    • ethical decision making

    • professional values

    • managing and maintaining boundaries

    • technology

    • nonimposition of counselor personal values

    • counselor education

    • legal issues

    • A new section of the code covers informed consent, privacy, and security of electronic communications, distance counseling, online and research maintenance, and social media

  • most are revise every 5-10 years

Professional Monitoring of Practice

  • legal & ethical practice of most mental health professionals is regulated in all 50 states, some through registration & certification - others through licensure

  • major duties of regulating boards:

    • determine standards for admission into profession

    • screen applicants applying for certification or licensure

    • regulate the practice of psychotherapy for the public good

    • conduct disciplinary proceedings involving violations of standards of professional conduct as defined by law

Ethical Decision Making

  • values - beliefs and attitudes that provide direction to everyday living

  • ethics - beliefs we hold about what constitutes right conduct

    • moral principles adopted by an individual or groups to provide rules for right conduct

    • represents aspirational goals, or the maximum or ideal standards set by the profession, practiced through your professional behavior and interactions

  • morality - concerned with perspectives of right and proper conduct and involves an evaluation of actions on the basis of some broader cultural context or religious standard

  • codes of ethics are conceptually broad in nature and generally subject to interpretation by practitioners

  • community standards - vary on interdisciplinary, theoretical, and geographical bases

    • often become the ultimate legal criteria for determining whether practitioners are liable for damages

    • define what is considered reasonable behavior when malpractice case is litigated

  • reasonableness - defined as the care that is ordinarily exercised by others practicing within that specialty in the professional community

  • professionalism - has some relationship to ethics but you can act unprofessionally yet still not act unethically

Levels of Ethical Practice

  • mandatory ethics - level of ethical functioning where counselors act in compliance with minimal standards, “musts” vs “must nots”

    • behavioral rules focus - informed consent in professional relationships

    • legally safe in courts of law or from professional censure by state licensure boards

  • aspirational ethics - highest standards of thinking and conduct, requires that counselors do more than simply follow ethics code

    • understanding the spirit behind the code and principles within the code

    • go further and reflect on effects of interventions on welfare of clients

  • positive ethics - how professionals can harm clients and on how therapists can do better at helping clients

    • looking at “what psychologists cab be, not simply avoiding what they should not do” (Knapp, 2015)

    • shifts emphasis of mental health providers away from focus on wrongdoing and disciplinary actions and more towards the highest level of practice

  • being unethical is not just extreme violations, but also inadvertent violations in clinical practice

  • ethics codes typically require self-monitoring and to take responsibility for misconduct

Moral Principles to Guide Decision Making

  • autonomy - the promotion of self-determination, freedom of clients to be self-governing

    • acknowledging right of others to choose and act in accordance with their wishes and values

    • decrease client dependency & foster client empowerment

    • client right to privacy & confidentiality

    • understand diverse cultural backgrounds of clients while exploring own cultural identities & how it affects their values and beliefs about counseling process

  • nonmaleficence - avoiding doing harm, refraining from actions that risk hurting clients, responsibility to minimize risks for exploitation/practices that harm or potentially harm

    • some diagnostic practices can be inappropriate for certain cultural groups

      • certain behaviors may be considered abnormal here that are normal in other cultures (inhibition of emotional expression, hesitation to confront, being cautious about self-disclosing, not making direct eye contact while speaking)

  • beneficence - doing good for others and promoting well-being of clients, concern for the welfare of society/doing good for society, being proactive and preventing harm when possible

    • culture can come into play - encouraging a course of action with good intentions but bad outcome

  • justice - fairness by giving equally to others and treat others justly, responsibility to provide appropriate services to all clients and treat clients fairly (regardless of age, sex, race, ethnicity, disability, socioeconomic status, cultural background, religion, sexual orientation)

  • fidelity - professionals make realistic commitments and do their best to keep these promises

    • fulfilling one’s responsibilities of trust in a relationship, loyalty to clients, making their welfare the primary concern

    • client right to enter & remain in counseling relationship & to be knowledgeable about the process and counselor

    • informed consent - writing & verbally

  • veracity - truthfulness, obligation to deal honestly with clients, develop trust, truthful in all interactions

  • self care - taking adequate care of ourselves so that we can implement the moral principles and virtues that are fundamental ethical concepts

Steps in Making Ethical Decisions

  • think about personal values and client values

  • careful consider ethical decision-making process - deliberation, consultation, and action

  • document process

  • consider personal feelings or emotions

  • involve clients when possible

  • social constructionist model - interactive process rath than individual or intrapsychic process, places decision in social context itself

    • negotiating, consensualizing, arbitrating if necessary

  • transcultural integrative model - address need for cultural factors to be involved in resolving ethical dilemmas

    • step-by-step format

  • multicultural perspective - based on universalist philosophy; cultural differences recognized - altruism, responsibility, justice, caring

  1. identify problem or dilemma

    • is conflict ethical, legal, clinical, cultural, professional, moral? multiple?

  2. identify the potential issues involved

    • list & describe the critical issues and discard irrelevant ones, evaluate rights/responsibilities/welfare of those affect in situation, consider culture

  3. review the relevant ethics codes

    • consult available guidelines

  4. know the applicable laws and regulations

  5. obtain consultation

  6. consider possible and probable courses of action

    • identify multiple options for dealing with situation, consider ethical & legal implications

  7. enumerate and consider the possible consequences of various decisions

  8. choose what appears to be the best course of action

    • recommended to document of ethical decision-making process - options considered and ruled out, outcome, additional actions, consultations

Self-Assessment - attitudes and beliefs about ethical and professional issues