Ethics

Ethics are the moral principle by which we live and work. When you do actions that are respectful, helpful and courteous, you are behaving in an ethical manner or in a professional way.

Practice ethical behavior in the shop by using these five professional actions:

1. Provide skilled and competent services

2. Be honest, courteous, and sincere.

3. Avoid sharing client private matters with others — even your closet friends

4. Participate in continuing education and stay on track with new information techniques and skills

5. Give clients accurate information about treatments and products

To be an ethical person, you should embody the followings the four qualities:

1. Self-care. To be helpful to others, it is essential to take care of yourself. Try the Self-Care Test to access how you are doing

2. Integrity. Maintain your integrity by aligning your behavior and actions to your values. For example, recommending products that clients do not really need is unethical behavior. On the other hand, if you feel that a client would benefit from certain products and additional service, it would be unethical not to give the client that information

3. Discretion. Do not share your pserosnal issues with clients. Likewise, never breach confidentiality by repeating personal information that clients have shared with you.

4. Communication. Your responsibility to behave ethically will extend your communication with customers and coworkers. Always be aware of what you say and how you say it. Also, be conscious of your nonverbal communication, such as facial expressions and body language, which is just as important as verbal communication.