Study Notes on Event Health Services Training and Placement Program

Introduction

• Event manager Brielle introduces herself and roles at Event Health Services.

  • Experience working with NHS associated events.

  • Completed 3,185 events supported by 1,156 volunteers.

  • Total volunteer hours amounting to 70,000 hours resulting in 24,550 patient engagements.

Training Time Frame

• Overview of the training schedule for volunteers:

  • Step 1: Visual Learning Training (2 hours)

  • Step 2: Online Introduction (4 hours)

• Participants are expected to resubmit a valid proof of training for certification.

  • Mention of Eastview and Nordstrom’s involvement in training.

• Expectation for application submission for volunteer program one month before April 1.

Sign-Up Process

• Instructions for registration:

  • Scan link on presentation to access landing page and register.

  • Slides from the session will be available on Canvas.

• Mention of issues regarding student applications and connecting with relevant departments.

Questions and Engagement

• Discussion on buoying hours and submitting workbooks by students.

  • Clarification that no specific person needs to sign up for EHS but requires a screenshot of hours worked.

• Protocol regarding volunteer signup and submission through an online course system (VIP CPT).

• Emphasis on maintaining a portfolio for tracking volunteer hours.

Volunteer Training Challenges

• Mention of past delays in engagement and training processes affecting students.

• Requirement for submission of a 56-minute video reflection as part of the total 120-hour program.

Key Dates and Requirements

• Overview of essential dates for volunteer engagement and key deadlines:

  • Emphasis on the importance of timely applications.

  • Identifying that at least 100 students are applying to the program.

• Clarification needed on acupuncture, pharmacy alterations, and adjustments in timelines for required training.

Placement Schedule

• Overview of the 2026 placement schedule:

  • Changes made to minimum hour requirements and training activities expected of students.

  • Clarifying that students could surpass the minimum of 120 hours and detailing the structure of second and third-year placements.

• Description of various placement opportunities:

  • Emergency ambulance shift: minimum of 2 twelve-hour shifts.

  • Engagement opportunities within aged care, emergency department, and specialty options (ICU, mental health).

Clinical Placements

• Required documentation for placements including immunization history and CPR validations:

  • Highlight on the need for Hepatitis B vaccinations and full medical clearances before beginning practical experiences.

• Important documents and health checks required before due dates; students should start early to avoid delays.

Attendance and Engagement

• Description of how to track placement attendance, policies for reporting absences, and expected conduct during shifts.

  • Students must contact placement provider if unable to attend and notify the organizational authorities.

• Highlighting the privileges and expectations set regarding volunteer work and curriculums:

  • Encouragement to be proactive, enthusiastic, and responsible during placements.

Supervisor Feedback

• Emphasis on the importance of supervisor feedback and documentation for completed hours:

  • Process of collecting feedback from supervisors for each shift.

  • Responsibility to upload feedback and work-related forms into Sonya and Canvas.

Critical Incidents

• Definition and context for handling critical incidents during placements:

  • Protocol in instances of injuries or distressing experiences during volunteer work.

  • Communication channels available and necessary support services for students.

Overall Expectations

• Professional conduct expected in uniform and attendance policies:

  • Guidelines on appropriate attire, including cleanliness and presentation standards for students.

  • Importance of readiness and knowledge regarding shifts and operations in the field.

• Students are encouraged to display a positive attitude and take advantage of extracurricular learning opportunities.

Final Points

• Address concerns related to job offers during placements and conflicts of interest:

  • Importance of transparency about situations that may create bias or ethical dilemmas.

• Reminder for students to submit necessary documentation and maintain open communication for clarity in their volunteer roles.

Questions

• Session concluded with a Q&A segment:

  • Students were encouraged to voice any remaining questions or concerns about placements, training, timeline, or operational processes.

  • Regular updates about the slides and documentation process, including how to manage paperwork effectively.