Organisational Behaviour - Leadership in Organizational Setting
What is Leadership?
- Leadership is the ability to influence, motivate, and enable others to contribute to the effectiveness of the organizations of which they are members.
- David Thodey's transformation of Telstra is presented as an example of effective leadership.
Shared Leadership
- Shared leadership is the view that leadership is broadly distributed rather than assigned to one person.
- Employees act as leaders when they champion change within the company or team.
- Shared leadership requires:
- Formal leaders willing to delegate power.
- A collaborative culture where employees support each other.
- Employee ability to influence through persuasion.
- Transformational leadership involves developing and communicating a strategic vision.
- The vision is an image of the company's attractive future that motivates and bonds employees.
- The leader champions this vision.
- Communicating the vision involves:
- Framing the message around a grand purpose.
- Sharing a mental model of the future.
- Using symbols, metaphors, and stories.
- Elements of transformational leadership:
- Create a strategic vision.
- Communicate the vision.
- Model the vision.
- Build commitment towards the vision.
Modeling the Vision
- Modeling the vision involves:
- Walking the talk.
- Symbolizing/demonstrating the vision through behavior.
- This increases employee trust in the leader.
Building Commitment to the Vision
- Commitment is increased through:
- Communication and modeling of the vision.
- Employee involvement in shaping the shared vision.
- Encouraging experimentation by questioning current ways and experimenting with new approaches.
- Some models consider charismatic leadership essential for transformational leadership.
- However, an emerging view suggests that charisma differs from transformational leadership.
- Charisma is a personal trait that provides referent power but does not necessarily attempt to change the organization.
- Transformational leadership is a set of behaviors aimed at bringing about change.
- Transformational leadership is considered important and is associated with:
- Higher employee satisfaction.
- Improved performance.
- Organizational citizenship.
- Creativity.
- Limitations of transformational leadership:
- Some models have circular logic, defining transformational leaders by their success rather than behavior, resulting in no predictive value.
- The need for a contingency-oriented theory that recognizes differences across cultures is emphasized.
Managerial Leadership Perspective
- Assumes that organizational/department objectives are stable and aligned with the external environment.
- Has a more micro-focus and is more concrete.
- Interdependent perspectives:
- Managerial and transformational perspectives depend on each other.
- Managerial perspective depends on transformational leadership to set the direction.
Task-Oriented and People-Oriented Leadership
- Task-oriented leadership involves:
- Assigning work and clarifying responsibilities.
- Setting goals and deadlines.
- Evaluating and providing feedback.
- Establishing well-defined work procedures.
- Planning future work activities.
- People-oriented leadership involves:
- Showing interest in others as people.
- Listening to employees.
- Making the workplace more pleasant.
- Complementing employees for their work.
- Being considerate of employee needs.
Path-Goal Leadership Theory
- Originated with expectancy theory of motivation.
- Paths = employee expectancies.
- Goals = employee performance.
- Effective leaders ensure that employees who perform their jobs well receive more valued rewards than those who perform poorly.
Path-Goal Leadership Styles
- Directive: Provide psychological structure to jobs; task-oriented behaviors.
- Supportive: Provide psychological support; people-oriented behaviors.
- Participative: Encourage/facilitate employee involvement.
- Achievement-oriented: Encourage peak performance through goal setting and positive self-fulfilling prophecy.
Path-Goal Leadership Model
- Leader behaviors (Directive, Supportive, Participative, Achievement-oriented) interact with:
- Employee contingencies (Skills and experience, Locus of control).
- Environmental contingencies (Task structure, Team dynamics).
- To influence:
- Employee motivation.
- Employee satisfaction.
- Leader acceptance.
- Leader effectiveness.
Leadership Substitute
- Contingencies that limit a leader's influence or make a particular leadership style unnecessary.
- Example: Training and experience can replace task-oriented leadership.
- Research suggests substitutes help but do not completely replace real leadership.
Follower-Centric Perspective
- Challenges the assumption that leaders solely make the difference (as in transformational & managerial leadership perspectives).
- Acknowledges leaders influence performance but emphasizes the role of followers.
- Proposes leaders emerge as a result of attributional & cognitive processes of followers.
- Two main follower-centric theories:
- Romance of leadership.
- Implicit leadership theory.
Two Follower-Centric Theories
- Romance of leadership theory:
- Leadership is a useful way to simplify life events.
- Life events are generated more by people than natural forces.
- Implicit leadership theory:
- Focuses on followers' perception of informal leadership positions.
- Everyone has a leadership prototype.
- These are preconceived beliefs regarding features & behaviors of effective leaders.
- People wish to trust leaders.
- Potential leaders must understand others' expectations & adhere to them.
Competency Perspective of Leadership
- Focuses on personal characteristics that distinguish great leaders from others.
- Early research in the 1940s failed to produce a consistent trait list.
- Later research suggested effective leaders might possess specific personal characteristics, including:
- Skills.
- Knowledge.
- Aptitudes.
Authentic Leadership
- Refers to how well leaders are aware of, feel comfortable with, & act consistently with their self-concept.
- Involves:
- Knowing yourself (self-reflection, feedback from trusted sources).
- Understanding your life story.
- Being yourself (developing your own style, applying your values, maintaining a positive core self-evaluation).
Ethical Leadership
- Vital for organizational conduct and effectiveness.
- Determined by individual characteristics and demonstrated through leaders' behaviors.
- Core elements:
- A strong sense of social obligation.
- Awareness of the impact of one's behavior on others.
- Concern for followers.
- Characterized by four virtues: prudence, courage, temperance, and justice.
Culture & Leadership
- Societal cultural values and practices affect leaders by:
- Shaping leaders' values and norms.
- Influencing decisions and actions.
- Shaping follower prototypes of effective leaders.
- Some leadership styles are universal, while others differ across cultures.
- 'Charismatic visionary' leadership seems to be universally valued.
- Participative leadership works better in some cultures than others.
Gender Issues in Leadership
- Male and female leaders exhibit similar task- and people-oriented leadership behaviors.
- Female leaders use a participative leadership style more often.
- Evaluation of female leaders:
- They still receive negative evaluations due to prototypes and gender stereotypes.
- However, evidence suggests they excel at emerging leadership styles like coaching and teamwork.