Organisational Behaviour - Leadership in Organizational Setting

What is Leadership?

  • Leadership is the ability to influence, motivate, and enable others to contribute to the effectiveness of the organizations of which they are members.
  • David Thodey's transformation of Telstra is presented as an example of effective leadership.

Shared Leadership

  • Shared leadership is the view that leadership is broadly distributed rather than assigned to one person.
  • Employees act as leaders when they champion change within the company or team.
  • Shared leadership requires:
    • Formal leaders willing to delegate power.
    • A collaborative culture where employees support each other.
    • Employee ability to influence through persuasion.

Transformational Leadership Perspective

  • Transformational leadership involves developing and communicating a strategic vision.
    • The vision is an image of the company's attractive future that motivates and bonds employees.
    • The leader champions this vision.
  • Communicating the vision involves:
    • Framing the message around a grand purpose.
    • Sharing a mental model of the future.
    • Using symbols, metaphors, and stories.
  • Elements of transformational leadership:
    • Create a strategic vision.
    • Communicate the vision.
    • Model the vision.
    • Build commitment towards the vision.

Modeling the Vision

  • Modeling the vision involves:
    • Walking the talk.
    • Symbolizing/demonstrating the vision through behavior.
  • This increases employee trust in the leader.

Building Commitment to the Vision

  • Commitment is increased through:
    • Communication and modeling of the vision.
    • Employee involvement in shaping the shared vision.
    • Encouraging experimentation by questioning current ways and experimenting with new approaches.

Transformational vs. Charismatic Leadership

  • Some models consider charismatic leadership essential for transformational leadership.
  • However, an emerging view suggests that charisma differs from transformational leadership.
  • Charisma is a personal trait that provides referent power but does not necessarily attempt to change the organization.
  • Transformational leadership is a set of behaviors aimed at bringing about change.

Evaluating Transformational Leadership

  • Transformational leadership is considered important and is associated with:
    • Higher employee satisfaction.
    • Improved performance.
    • Organizational citizenship.
    • Creativity.
  • Limitations of transformational leadership:
    • Some models have circular logic, defining transformational leaders by their success rather than behavior, resulting in no predictive value.
    • The need for a contingency-oriented theory that recognizes differences across cultures is emphasized.

Managerial Leadership Perspective

  • Assumes that organizational/department objectives are stable and aligned with the external environment.
  • Has a more micro-focus and is more concrete.
  • Interdependent perspectives:
    • Managerial and transformational perspectives depend on each other.
    • Managerial perspective depends on transformational leadership to set the direction.

Task-Oriented and People-Oriented Leadership

  • Task-oriented leadership involves:
    • Assigning work and clarifying responsibilities.
    • Setting goals and deadlines.
    • Evaluating and providing feedback.
    • Establishing well-defined work procedures.
    • Planning future work activities.
  • People-oriented leadership involves:
    • Showing interest in others as people.
    • Listening to employees.
    • Making the workplace more pleasant.
    • Complementing employees for their work.
    • Being considerate of employee needs.

Path-Goal Leadership Theory

  • Originated with expectancy theory of motivation.
    • Paths = employee expectancies.
    • Goals = employee performance.
  • Effective leaders ensure that employees who perform their jobs well receive more valued rewards than those who perform poorly.

Path-Goal Leadership Styles

  • Directive: Provide psychological structure to jobs; task-oriented behaviors.
  • Supportive: Provide psychological support; people-oriented behaviors.
  • Participative: Encourage/facilitate employee involvement.
  • Achievement-oriented: Encourage peak performance through goal setting and positive self-fulfilling prophecy.

Path-Goal Leadership Model

  • Leader behaviors (Directive, Supportive, Participative, Achievement-oriented) interact with:
    • Employee contingencies (Skills and experience, Locus of control).
    • Environmental contingencies (Task structure, Team dynamics).
  • To influence:
    • Employee motivation.
    • Employee satisfaction.
    • Leader acceptance.
    • Leader effectiveness.

Leadership Substitute

  • Contingencies that limit a leader's influence or make a particular leadership style unnecessary.
  • Example: Training and experience can replace task-oriented leadership.
  • Research suggests substitutes help but do not completely replace real leadership.

Follower-Centric Perspective

  • Challenges the assumption that leaders solely make the difference (as in transformational & managerial leadership perspectives).
  • Acknowledges leaders influence performance but emphasizes the role of followers.
  • Proposes leaders emerge as a result of attributional & cognitive processes of followers.
  • Two main follower-centric theories:
    • Romance of leadership.
    • Implicit leadership theory.

Two Follower-Centric Theories

  • Romance of leadership theory:
    • Leadership is a useful way to simplify life events.
    • Life events are generated more by people than natural forces.
  • Implicit leadership theory:
    • Focuses on followers' perception of informal leadership positions.
    • Everyone has a leadership prototype.
    • These are preconceived beliefs regarding features & behaviors of effective leaders.
    • People wish to trust leaders.
    • Potential leaders must understand others' expectations & adhere to them.

Competency Perspective of Leadership

  • Focuses on personal characteristics that distinguish great leaders from others.
  • Early research in the 1940s failed to produce a consistent trait list.
  • Later research suggested effective leaders might possess specific personal characteristics, including:
    • Skills.
    • Knowledge.
    • Aptitudes.

Authentic Leadership

  • Refers to how well leaders are aware of, feel comfortable with, & act consistently with their self-concept.
  • Involves:
    • Knowing yourself (self-reflection, feedback from trusted sources).
    • Understanding your life story.
    • Being yourself (developing your own style, applying your values, maintaining a positive core self-evaluation).

Ethical Leadership

  • Vital for organizational conduct and effectiveness.
  • Determined by individual characteristics and demonstrated through leaders' behaviors.
  • Core elements:
    • A strong sense of social obligation.
    • Awareness of the impact of one's behavior on others.
    • Concern for followers.
  • Characterized by four virtues: prudence, courage, temperance, and justice.

Culture & Leadership

  • Societal cultural values and practices affect leaders by:
    • Shaping leaders' values and norms.
    • Influencing decisions and actions.
    • Shaping follower prototypes of effective leaders.
  • Some leadership styles are universal, while others differ across cultures.
    • 'Charismatic visionary' leadership seems to be universally valued.
    • Participative leadership works better in some cultures than others.

Gender Issues in Leadership

  • Male and female leaders exhibit similar task- and people-oriented leadership behaviors.
  • Female leaders use a participative leadership style more often.
  • Evaluation of female leaders:
    • They still receive negative evaluations due to prototypes and gender stereotypes.
    • However, evidence suggests they excel at emerging leadership styles like coaching and teamwork.