Notes on Rule-Governed Communication and Three Core Models (Linear, Interactional, Transactional) 8/28/25

Nonverbal cues and the breadth of communication

  • Hand gestures and other nonverbal signals add to the meaning of what is communicated.

  • Consider all the different ways communication takes place; multiple modalities shape understanding.

Meaning is constructed by the receiver

  • Communication’s meaning is given by how the receiver interprets it.

  • You decide whether to take it seriously, ignore it, challenge it, or celebrate it upon receiving it.

  • Core idea: You give the communication its meaning as the receiver.

Rule-governed communication

  • Communication follows a set of rules or expectations.

  • Rules relate to language use and to power structures.

  • Example (classroom): the cultural rule is that everyone sits and is expected to listen (or pretend to listen).

  • In different contexts, responses differ: you might respond one way to a professor in class, but in Walmart you’d respond differently even if polite—context shapes behavior.

  • Context changes everything about the communication moment.

  • Summary: communication is governed by rules, expectations, patterns, and systems.

Rules across contexts and media

  • These rules apply to interpersonal communication as well as Internet, email, TV, and newspapers.

  • Each context has its own structures and expectations.

  • Social media, in particular, breaks many traditional rules, which can provoke strong reactions (love or hate).

  • Example of norms: words you wouldn’t use with family or siblings in a given setting; whispering in class can disrupt a lecture.

External factors and barriers to transmission

  • Physical states (hunger, temperature, discomfort) can interrupt the communication process.

  • Such factors are not always captured by every model but matter in real-life communication.

Three models of communication (overview)

  • The instructor notes that there are three key models to know, and diagrams can be misleading or overly complicated; focus on what each adds conceptually.

  • Plan: ignore the diagrams and focus on the core additions and implications of each model.

The Interaction Model (second model)

  • Adds two main elements beyond linear thinking:

    • Feedback: communication is not one-way. You can observe nodding, raised hands, looks of interest or boredom, etc. Feedback is present from receiver to sender.

    • Context: the setting and circumstances influence interpretation.

  • Visual diagrams often depict this as a circle rather than a straight line, emphasizing feedback loops.

  • Example: In a classroom, feedback can be verbal or nonverbal; the presence of context like a class environment changes how messages are understood.

  • Core idea: there is ongoing interaction; the sender and receiver roles are not strictly fixed.

  • Clarification about sender/receiver roles: the sender is still transmitting a message, but receivers are also sending messages (feedback) back to the sender.

  • Note on terminology/diagrams: the instructor suggests ignoring the action diagram, focusing on the two additions (feedback and context).

The Transactional Model (third model)

  • Describes transactional communication as a dynamic, collaborative process where ideas evolve through continued exchange.

  • Example flow: I tell you something → you ask a question → I rephrase what I said → you respond with another related thought → the conversation continues and develops new ideas and understandings.

  • Characteristics:

    • Noise can still interfere with the message, but the emphasis is on the development of ideas and shared understanding.

    • All participants are simultaneously senders and receivers; roles are blurred and shared among the group.

    • There are many people involved; collaboration happens in real time and collectively.

  • Distinction from linear model: in the linear model, there is a clear sender-to-receiver path with no ongoing mutual shaping; in the transactional model, everyone is a center and a receiver at the same time.

  • Distinction from pure interaction: in interaction, there is a primary sender and feedback is present; in transaction, feedback and message creation are ongoing and central to the process.

  • The instructor notes that the transaction model involves many people collaborating, not just a single sender and a single receiver.

Linear model vs. interactional vs. transactional: quick contrasts

  • Linear model (pure linear):

    • One-way flow: Sender → Message → Receiver.

    • Little or no feedback; fixed roles.

    • extSender<br>ightarrowextMessage<br>ightarrowextReceiverext{Sender} <br>ightarrow ext{Message} <br>ightarrow ext{Receiver}

  • Interactional model:

    • Two-way exchange with feedback and context; the line is not purely one-way.

    • Feedback is observable (nodding, replying, etc.); context shapes interpretation.

    • Roles are present but feedback modulates the flow; the sender and receiver both participate.

  • Transactional model:

    • Multiple participants; continuous, evolving exchange.

    • Everyone is simultaneously a sender and a receiver; roles blur and shift during the process.

    • The emphasis is on the development of ideas through ongoing collaboration.

    • extParticipants<br>ipoextsend/receiveextsimultaneouslyext(nofixedroles)ext{Participants} <br>i p o ext{send/receive} ext{ simultaneously} ext{ (no fixed roles)}

Practical and philosophical implications

  • Understanding that meaning is constructed by the receiver highlights the responsibility of the sender to consider how messages may be interpreted differently by others.

  • Rule-governed communication implies that norms and power dynamics shape how we speak in different contexts (e.g., classrooms vs. public spaces), informing how we should communicate ethically and effectively.

  • Context matters: the same message can be understood differently depending on environment, audience, and social norms.

  • Social media’s rule-breaking nature can prompt strong reactions; awareness of this helps navigate online discourse more thoughtfully.

  • Recognizing noise and environmental factors helps in designing clearer messages or choosing appropriate channels.

  • The three models provide complementary lenses: using all three can improve clarity, listening, and collaborative problem-solving.

Summary and exam-oriented takeaways

  • Communication is multi-modal and nonverbal cues contribute to meaning.

  • Meaning is constructed by the receiver; interpretive frames matter.

  • Communication is rule-governed; norms and power structures influence what counts as appropriate behavior in different contexts.

  • Context and channel shape how messages are understood; social media often disrupts traditional rules.

  • Noise and environmental factors can disrupt messages but are essential considerations.

  • The Interaction Model adds feedback and context, modeling communication as a two-way (or multi-way) dynamic process.

  • The Transactional Model emphasizes ongoing, collaborative idea generation with blurred sender/receiver roles; multi-person participation is common.

  • The Linear Model represents a simplistic, one-way flow with clear sender and receiver; it is useful as a baseline but incomplete for real-world communication.

Quick review questions

  • How does feedback change our understanding of communication in the Interaction Model?

  • Why does context matter when interpreting a message?

  • In what ways does the Transactional Model differ from the Linear Model in terms of participant roles?

  • Can you provide examples from everyday life where social media rule-breaking affected communication?

  • How might hunger or temperature interfere with a classroom discussion, and why is this important to consider?

connections to broader principles

  • These models connect to foundational ideas in communication theory about meaning-making, normativity, and social context.

  • They relate to power dynamics in education and workplace settings, where control over the discourse shapes what counts as a meaningful contribution.

  • They offer practical insights for improving both face-to-face and online communication by emphasizing audience interpretation, feedback loops, collaborative meaning-making, and the role of context.