ES303 ASSESSMENT NO. 2 -NO.3

Identification:

1. He is a psychologist that theorized on the human’s 5 basic needs. (COMPLETE NAME)

Correct answer: Abraham Maslow

2. A communication barrier that refers to interferences to effective communication occurring in the environment where the communication is undertaken?

Correct answer: Physical barriers

3. It refers to the interference with the reception of a message that occurs when the message is misunderstood even though it is received exactly as transmitted.

Correct answer: Semantic barriers

4. It contains information about the company's gross income, expenses, and profits.

Correct answer: Income statement

5. A type of communication that mostly involves bearing the words of the sender, although sometimes, opportunities are provided for seeing the sender's body movements, facial expression, gestures, and eye contact.

Correct answer: Oral communication

6. Refers to the act of giving employees reasons or incentives to work to achieve organizational objectives?

Correct answer: Motivating

7. It contains information about the company's assets, liabilities, and capital accounts.

Correct answer: The balance sheet

8. It is a more elaborate approach used in controlling activities. Under this method, one account appearing in the financial statement is paired with another to constitute a ratio.

Correct answer: Financial Ratio Analysis

9. Skills in leadership which refers to the ability of a leader to deal with people, both inside and outside the organization?

Correct answer: Human skills

10. A type of control that provides the assurance that the required human and nonhuman resources are in place before operations begin.

Correct answer: Feedforward control

11. A staffing procedure which is the measurement of employee performance.

Correct answer: Performance appraisal

12. This leadership style stipulates that leadership can be made effective because leaders can influence subordinate's perceptions of their work goals, personal goals, and paths to goal attainment.

Correct answer: Path-Goal Model of Leadership

13. Is a type of leader where he considers employees as human beings of intrinsic importance and with individual and personal need to satisfy.

Correct answer: Employee-oriented

14. These ratios measure how much operating income or net income a company is able to generate in relation to its assets, owner's equity, and sales.

Correct answer: Profitability ratios

15. A component of the organizational control system that indicates the expenditures, revenues, or profits planned for some future period regarding operations.

Correct answer: The Operating Budget

16. This ratio shows how much of the firm's assets are financed by debt.

Correct answer: Debt to total assets ratio

17. Is a leadership style where a leader openly invites his subordinates to participate or share in decisions, policy-making, and operation methods.

Correct answer: Participative

18. These ratios show how effectively certain assets or liabilities are being used in the production of goods and services.

Correct answer: Efficiency ratios

19. It is a trait of an effective leader which refers to the ability to combine existing data, experience, and preconditions from various sources in such a way that the results will be subjectively regarded as new, valuable, and innovative, and as a direct solution to an identified problem situation.

Correct answer: Creativity

20. Is a management function which involves influencing others to engage in the work behaviors necessary to reach organizational goals.

Correct answer: Leading

21. It is a motivation model based on the assumption that an individual will work depending on his perception of the probability of his expectations to happen.

Correct answer: Expectancy theory

22. A component of the organizational control system that refers to the framework within which the objectives must be pursued.

Correct answer: Policies

23. This refers to a movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition.

Correct answer: Promotion

24. The management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization.

Correct answer: Staffing

25. Which means translating the forecasted human resource needs to personnel objectives and goals.

Correct answer: Programming

Multiple Choice:

1. Refers to the act of choosing from those that are available, the individuals most likely to succeed on the job.

a. Human Resource

b. Recruitment

c. Organization

d. Selection

Correct answer: Selection

2. It provides information about a person's characteristics such as age, marital status, address, educational background, experience, and special interests.

a. Application Blanks

b. References

c. Interview

d. Testing

Correct answer: Application Blanks

3. A way to appraise performance where specific goals are set collaboratively for the organization as a whole, for various subunits, and for each individual member.

a. Rating scale method

b. Assessment center method

c. Essay Method

d. Management by objectives method

Correct answer: Management by objectives method

4. A staffing procedure which is either a voluntary or involuntary termination of an employee.

a. Selection

b. Performance Appraisal

c. Employment Decision

d. Separation

Correct answer: Separation

5. These are given to employees whose performance is at par or above standard requirements.

a. Financial benefits

b. Monetary rewards

c. Awards

d. Promotion

Correct answer: Monetary rewards

6. Appraisal method where each trait or characteristic to be rated is represented by a line or scale on which the rater indicates the degree to which the individual possesses the trait or characteristic.

a. Rating scale method

b. Essay method

c. Assessment center method

d. Management by objectives method

Correct answer: Rating scale method

7. It is a training method where trainees are faced with a simulated situation and are required to make an ongoing series of decisions about that situation.

a. Simulation

b. In basket

c. Management games

d. Role playing

Correct answer: Simulation

8. The most important step in effective communication.

a. Transmit

b. Develop an idea

c. Receive

d. Provide feedback

Correct answer: Receive

9. In the communication process, proper transmission is very important so the message sent will reach and hold the attention of the:

a. Manager

b. Employee

c. Sender

d. Receiver

Correct answer: Receiver

10. If the receiver knows the language and terminology used in the message, successful decoding may be what?

a. Achieved

b. Accomplished

c. Rejected

d. Done

Correct answer: Achieved

11. The last step in the communication process is for the receiver to provide _______ to the sender.

a. Response

b. Acceptance

c. Rejection

d. Feedback

Correct answer: Feedback

12. Are hindrances to effective communication arising from a communicator's characteristics as a person, such as emotions, values, poor listening habits, sex, age, race, socioeconomic status, religion, education, etc.

a. Physical barriers

b. Personal barriers

c. Semantic barriers

d. Human barriers

Correct answer: Personal barriers

13. To eliminate problems due to noise, selective perception, and distraction, the following are recommended, except?

a. Use feedback to facilitate understanding and increase potential for appropriate action

b. Use single channel so that the accuracy of the information may be enhanced.

c. Repeat messages in order to provide assurance that they are properly received.

d. Use simplified language that is easily understandable and which eliminates the possibility of people getting mixed up with meanings.

Correct answer: Use single channel so that the accuracy of the information may be enhanced.

14. This may happen between superior and subordinate, between peers, between a manager and a client or customer, between an employee and a government representative, etc.

a. Leadership

b. Communication

c. Motivation

d. Control

Correct answer: Communication

15. Expectancy theory is based on the following assumptions, except one.

a. A combination of forces within the individual and in the environment determines behavior.

b. People make decisions about their own behavior and that of organizations.

c. People make choices among alternative behaviors based on the extent to which they think a certain behavior will lead to a desired outcome.

d. People have the same types of needs, goals, and desires.

Correct answer: People have the same types of needs, goals, and desires.

16. The theory poses the idea that motivation is determined by expectancies and valences.

a. Expectancy theory

b. Herzberg's two-factor theory

c. Maslow's needs hierarchy theory

d. Goal setting theory

Correct answer: Expectancy theory

17. Those that are concerned with biological needs like food, drink, and rest fall under this category of the five basic needs according to Maslow.

a. Personal needs

b. Physiological needs

c. Social Needs

d. Esteem needs

Correct answer: Physiological needs

18. According to Maslow's hierarchy of needs, this refers to the need for a positive self-image and self-respect and the need to be respected by others.

a. Security needs

b. Social needs

c. Self-actualization needs

d. Esteem needs

Correct answer: Esteem needs

19. All are factors contributing to motivation, except:

a. Willingness to do a job.

b. Self-esteem

c. Self-confidence in carrying out a task.

d. Needs satisfaction.

Correct answer: Willingness to do a job.

20. A person will be highly motivated to perform if he is assigned a job he _________.

a. Needs

b. Wants

c. Likes

d. Expects

Correct answer: Likes

21. It is a trait of an effective leader which refers to the ability to combine existing data, experience, and preconditions from various sources in such a way that the results will be subjectively regarded as new, valuable, and innovative, and as a direct solution to an identified problem situation.

a. Personal Integrity

b. Analytical Ability

c. Flexibility

d. Creativity

Correct answer: Creativity

22. It is a leadership style where a leader openly invites his subordinates to participate or share in decisions, policy-making, and operation methods.

a. Achievement-oriented Leadership

b. Participative Leadership

c. Supportive Leadership

d. Directive Leadership

Correct answer: Participative Leadership

23. It is a type of a leader where he considers employees as human beings of intrinsic importance and with individual and personal need to satisfy.

a. Employee-oriented

b. Task-oriented

c. Achievement-oriented

d. People oriented

Correct answer: Employee-oriented

24. This leadership style stipulates that leadership can be made effective because leaders can influence subordinate's perceptions of their work goals, personal goals, and paths to goal attainment.

a. Hersey and Blanchard’s Model

b. Vroom’s Decision-making Model

c. Fiedler’s Contingency Model

d. Path-goal Model

Correct answer: Path-Goal Model of Leadership

25. These ratios show how effectively certain assets or liabilities are being used in the production of goods and services.

a. Efficiency ratio

b. Efficiency

c. Efficiency ratios

d. None of the above

Correct answer: Efficiency ratios

ANSWER KEY:

1. b. Structure

2. a. Determine the plans needed

3. a. Coordination

4. c. Organizing

5. a. Cole and Hamilton

6. a. Strategic Planning

7. d. Matrix organization

8. a. Standard

9. b. Functional organization

10. a. Functional organization

11. d. Product or market organization

12. a. Determining resources used

13. c. Programs

14. d. Matrix organization

15. d. Programs

16. a. Decision-making

17. d. Management Planning

18. c. Organizing

19. d. Departmentation

20. c. Product or market organization

21. d. Productivity Plan

22. b. Structure

23. b. Strategy

24. a. Matrix organization

25. a. Inability to plan