Crisis Management Plans, Principles, and Negotiation Protocols
Foundational Objectives of Crisis Management Plans
- Institutional crises must be addressed with a primary emphasis on peaceful conflict resolution: wherever possible, negotiations and other peaceful means shall resolve institutional crises.
- The operational doctrine strictly governs the deployment of physical intervention: force shall be used only as a last resort and only to the degree necessary to ensure personal safety and institutional security.
Core Operational Principles for Crisis Management
- Prohibition of Illegal Release: No inmate will be granted illegal freedom under any circumstances.
- Denial of Immunity: No inmate will be granted immunity or amnesty.
- Mandatory Legal Accountability: Prosecution will be sought whenever possible for criminal actions undertaken during the crisis.
- Command Status of Hostages: Hostages will have no authority to give orders, nullifying any commands or directives issued under coercion or duress.
- Asset and Security Integrity: Keys and equipment will not be surrendered to inmates.
- Prohibition of Contraband and Intoxicants: Drugs, liquor, stimulants, and non-prescribed medications will not be provided.
- Denial of Transit: No transportation will be provided to assist inmates in leaving the institution.
Hierarchical Priorities in Emergency Situations
- Priority 1 (Public Safety): Protection of the general public.
- Priority 2 (Staff, Contract Personnel, and Hostage Welfare): The safety and welfare of all hostages and the prevention of death or serious injury to employees, volunteers, and persons under contract to Correctional Services.
- Priority 3 (Innocent / Non-Involved Inmates): The safety and welfare of non-participating inmates.
- Priority 4 (Perpetrator Welfare): The safety and welfare of participating inmates.
- Priority 5 (Facility Security and Asset Protection): Restoration of order and the protection of property.
- Priority 6 (Accountability and Law Enforcement): Identification of participants, their safe arrest, and prosecution.
- Priority 7 (Aftercare and Recovery): Post-crisis treatment and intervention for involved employees, their families, and affected inmates.
Guiding Principles of Crisis Negotiation
- Unaltered Organizational Allegiance: The negotiator remains an employee of Correctional Services with an allegiance to the employer which is unaltered by the negotiator role.
- Suspension of Regular Rank and Authority: During the negotiating process, the members of the negotiation team relinquish the authority which is vested in them by virtue of their regular employment functions.
- Prerequisite of Containment and Stabilization: Because negotiation cannot take place in a fluid situation, the limits of the situation must be contained and stabilized at the earliest possible moment.
- Tactical Advantage of Time: In most situations, time is on the side of the authorities and should be used constructively to bring the situation under non-violent control.
- Strict Non-Negotiable Demands: Demands which require unlawful actions on the part of employees or which may endanger the security and safety of the institution or community will not be granted.