Crisis Management Plans, Principles, and Negotiation Protocols

Foundational Objectives of Crisis Management Plans

  • Institutional crises must be addressed with a primary emphasis on peaceful conflict resolution: wherever possible, negotiations and other peaceful means shall resolve institutional crises.
  • The operational doctrine strictly governs the deployment of physical intervention: force shall be used only as a last resort and only to the degree necessary to ensure personal safety and institutional security.

Core Operational Principles for Crisis Management

  • Prohibition of Illegal Release: No inmate will be granted illegal freedom under any circumstances.
  • Denial of Immunity: No inmate will be granted immunity or amnesty.
  • Mandatory Legal Accountability: Prosecution will be sought whenever possible for criminal actions undertaken during the crisis.
  • Command Status of Hostages: Hostages will have no authority to give orders, nullifying any commands or directives issued under coercion or duress.
  • Asset and Security Integrity: Keys and equipment will not be surrendered to inmates.
  • Prohibition of Contraband and Intoxicants: Drugs, liquor, stimulants, and non-prescribed medications will not be provided.
  • Denial of Transit: No transportation will be provided to assist inmates in leaving the institution.

Hierarchical Priorities in Emergency Situations

  • Priority 1 (Public Safety): Protection of the general public.
  • Priority 2 (Staff, Contract Personnel, and Hostage Welfare): The safety and welfare of all hostages and the prevention of death or serious injury to employees, volunteers, and persons under contract to Correctional Services.
  • Priority 3 (Innocent / Non-Involved Inmates): The safety and welfare of non-participating inmates.
  • Priority 4 (Perpetrator Welfare): The safety and welfare of participating inmates.
  • Priority 5 (Facility Security and Asset Protection): Restoration of order and the protection of property.
  • Priority 6 (Accountability and Law Enforcement): Identification of participants, their safe arrest, and prosecution.
  • Priority 7 (Aftercare and Recovery): Post-crisis treatment and intervention for involved employees, their families, and affected inmates.

Guiding Principles of Crisis Negotiation

  • Unaltered Organizational Allegiance: The negotiator remains an employee of Correctional Services with an allegiance to the employer which is unaltered by the negotiator role.
  • Suspension of Regular Rank and Authority: During the negotiating process, the members of the negotiation team relinquish the authority which is vested in them by virtue of their regular employment functions.
  • Prerequisite of Containment and Stabilization: Because negotiation cannot take place in a fluid situation, the limits of the situation must be contained and stabilized at the earliest possible moment.
  • Tactical Advantage of Time: In most situations, time is on the side of the authorities and should be used constructively to bring the situation under non-violent control.
  • Strict Non-Negotiable Demands: Demands which require unlawful actions on the part of employees or which may endanger the security and safety of the institution or community will not be granted.