10. organisational structure

  • Organisational structure → shows how employees in business are organised

    • Who’s at top, middle + bottom

  • Delegation → Passing down authority to more junior employees

  • Improve communication → information passed to other parts of business

  • To delegate → work passed to lower down in hierarchy

  • Improve motivation → Workers have clear career path w/ opportunities for promotion

  • Improve control → Workers managed/supervised to ensure tasks completed accurately on time

  • Improve efficiency → workers know who to report to if problem → time isn’t wasted going to wrong person

  • Delayering → business removes levels of hierarchy from structure

    • Getting rid of middle management