10. organisational structure
Organisational structure → shows how employees in business are organised
Who’s at top, middle + bottom
Delegation → Passing down authority to more junior employees
Improve communication → information passed to other parts of business
To delegate → work passed to lower down in hierarchy
Improve motivation → Workers have clear career path w/ opportunities for promotion
Improve control → Workers managed/supervised to ensure tasks completed accurately on time
Improve efficiency → workers know who to report to if problem → time isn’t wasted going to wrong person
Delayering → business removes levels of hierarchy from structure
Getting rid of middle management