week 3

ISO 9000 and 14000

International Organization for standardization

• families of standards

• guidelines for management system

ISO produces and sells standards (documents)

• ISO 9001, 9002, 9003

• ISO 9001 is implemented by over a million companies and organizations in 170 countries

• in canada - SCC - standard council of canada

  • organization in each country that is most associated with quality

• ISO 9000 is not a product quality standard!

• the organization is ISO 9000 that is ISO compliant

• ISO does not certify companies

  • ISO will not allow its logo to be used in connection iwth conformity assessment activities

• ISO logos cant be used

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