Lens Dispensing Notes

Ulster University - Lens Dispensing

Learning Outcomes

A successful student will be able to:

  • Outline the legal and professional requirements of the optometrist in fitting and supplying contact lenses.
  • Discuss in detail the important elements of lens handling, wear, and care which must be explained to the patient.
  • Recognize the need to encourage compliant lens wear and care behaviors in patients.

Soft Lens Fitting Procedure

The soft lens fitting procedure includes:

  • Pre-Fitting Assessment
  • Trial Lens Selection
  • Lens Insertion
  • Adaptation
  • Evaluation of Lens Fit
  • Modifying Lens Fit
  • Over-Refraction
  • Lens Ordering
  • Lens Dispensing
  • Aftercare

Legal Requirements

According to the Opticians Act (1989) Section 25.5, a person fitting contact lenses must:

  • Provide instructions and information on the care, wearing, treatment, cleaning, and maintenance of the lens to the individual.

Lens Dispensing

  • Also known as the Collection Appointment or I & R Appointment.
  • Lens dispensing often occurs at the same time as the lens fitting appointment as practices hold lens stocks.
  • Some aspects may be delegated to non-regulated staff/optical assistants, but the legal responsibility remains with the fitting clinician.
  • Ensure staff are appropriately trained.

Lens Dispensing Procedure

The lens dispensing procedure includes:

  • Slit Lamp Assessment
  • Fitting Assessment – Is the fit as originally intended?
  • Visual Assessment – Visual Acuities (VAs) should be the same or better than those recorded at the initial fitting.
  • Lens Handling / Insertion & Removal
  • Lens Care Advice
  • Lens Wearing & Replacement Schedule
  • Symptoms & Precautions
  • Aftercare Schedule / Appointment
  • Patient Declaration

Lens Handling

  • Hand Hygiene is crucial.
  • Lens identification (correct & incorrect).
  • Lens insertion & removal techniques.
  • Handle one lens at a time and develop a routine for the right eye (RE) & left eye (LE).
  • The lens case, containing solution, should be carried at all times.

Lens Care Advice

  • No Tap Water!!! Contact lenses and water don't mix because of the risk of microbial contamination.
  • Importance of proper lens care for Non-Daily Disposable (DD) Lenses.
  • Method of lens cleaning, storage, and disinfection.
  • Lenses should be cleaned and disinfected daily, immediately after lens removal.
  • Demonstration of lens care regime.
  • Use Multi-Purpose Solution (MPS) – Rub & Rinse method.
  • Use fresh solution - don’t top up!!
  • Replacement of lens case at regular intervals - usually monthly!
  • Do not change brand or type of solution without consulting practitioner.

Lens Wearing Schedule

  • Wearing Times – Dependent on patient’s intended usage – Initial adaptive wear.
  • Consider an initial adaptive wear schedule before establishing a maximum limit prior to the first Aftercare (A/C) appointment.
  • Lens Replacement Schedule.
  • Use reminders / apps to manage the schedule!

Potential Symptoms Advice

  • Eyes should not become unduly red or sore.
  • Lens comfort should be similar, if not better, than that experienced at trial fitting.
  • Some patients may experience adaptive photophobia.
  • Sudden acute discomfort is probably caused by a foreign body.
  • Dry and/or smoky environments will generally make the lenses/eyes feel irritable or uncomfortable.
  • Falling asleep in lenses may result in temporary lens adhesion; use saline to lubricate lens before removal.

Precautions

  • Soft lenses should not be worn while eye-drops or ointment are used (unless ocular lubricants) - wait 1 hour for eye-drops and 4 hours for ointment or follow instructions.
  • Patients may wish to avoid wearing lenses on long flights because of the dry atmosphere.
  • Swimming is unwise with contact lenses of any type – consider prescription goggles.
  • Provide written/video instructions (lens handling and care systems).
  • Refer to College of Optometrists Videos.
  • Provide Emergency / Out of Hours contact details.

Daily Check

Ask Yourself…

  • Do my eyes feel good with my lenses? - No discomfort
  • Do my eyes look good? - No redness
  • Do I see well? - No unusual blurring with either eye

“If in doubt - take them out”

Love Your Eyes, Love Your Lenses

BCLA Factsheet (DD & Monthly available)

DO:

  • Discard daily disposable lenses after each wear. Where available recycle lenses at an approved recycle point
  • Have regular check-ups as advised by your eye care practitioner
  • Always wash and dry your hands prior to handling your lenses
  • Always apply the same lens first to avoid mixing them up
  • Check the lens is not inside out before applying
  • Check the lens is not damaged before applying
  • Handle carefully to avoid damaging the lens
  • Apply your lenses before putting on make-up
  • Remove lenses then remove make-up
  • Keep your eyes closed when using hairspray or other aerosols
  • Discard lenses and solutions that are past their expiry date
  • Wear only the lenses specified by your eye care practitioner
  • Stick strictly to the recommended wearing schedule and replacement frequency
  • Make sure you have an adequate supply of replacement lenses
  • Have an up-to-date pair of spectacles for when you need to remove your lenses

DON'T:

  • Use tap water, or any other water, on your lenses or lens case
  • Use your lenses for swimming, hot tubs, or water sports
  • Sleep in your lenses, unless specifically advised to by your eye care practitioner
  • Touch the inside of the lens (the side that touches the eye)
  • Share contact lenses or wear any lenses not specified by your eye care practitioner
  • Wet your lenses with saliva
  • Put a lens on the eye if it falls on the floor or other surface
  • Wear your lenses when showering
  • Use any eye drops without advice from your eye care practitioner
  • Apply a lens if it is dirty, dusty, or damaged
  • Continue to wear your lenses if your eyes don't feel good, look good, or see well

Aftercare

  • Essential part of contact lens practice, enabling practitioner to monitor lens fit and ocular health.
  • Patient to attend for aftercare wearing lenses, unless there is a problem.
  • Bring both lens case and spectacles to aftercare appointment.
  • Arrange appointment.

Patient Declaration

  • The patient confirms they have been taught and understand how to insert, remove, and care for their contact lenses.
  • They have received both verbal and written instructions.
  • They understand that periodic (aftercare) examination is important for continued satisfaction with their contact lenses and for their ocular health.

Summary

  • Lens dispensing is an important appointment, often now delegated to auxiliary staff.
  • It's an opportunity to inform patients about the importance of lens wear and care and encourage positive behavior patterns from the outset.
  • It involves communication of a significant amount of information, which patients may forget.
  • Written instructions (legal requirement) may be supplemented with media support.

Further Reading

  • Veys J, Meyler J & Davies I (2002). Essential Contact Lens Practice (Chapter 5). Butterworth Heinemann Optician
  • Munn L & Hiscox R. REVISED Essential Contact Lens Practice Part 11: The Contact Lens Teach available at https://www.opticianonline.net/cpd-archive/6081/
  • Gasson A & Morris J (2010). The Contact Lens Manual 4th Edition. (Chapters 16, 17,18,27). Butterworth Heinemann
  • Efron N (2024) Contact Lens Practice 4th Edition (Chapters 10,18 & 36). Elsevier