Lens Dispensing Notes
Ulster University - Lens Dispensing
Learning Outcomes
A successful student will be able to:
- Outline the legal and professional requirements of the optometrist in fitting and supplying contact lenses.
- Discuss in detail the important elements of lens handling, wear, and care which must be explained to the patient.
- Recognize the need to encourage compliant lens wear and care behaviors in patients.
Soft Lens Fitting Procedure
The soft lens fitting procedure includes:
- Pre-Fitting Assessment
- Trial Lens Selection
- Lens Insertion
- Adaptation
- Evaluation of Lens Fit
- Modifying Lens Fit
- Over-Refraction
- Lens Ordering
- Lens Dispensing
- Aftercare
Legal Requirements
According to the Opticians Act (1989) Section 25.5, a person fitting contact lenses must:
- Provide instructions and information on the care, wearing, treatment, cleaning, and maintenance of the lens to the individual.
Lens Dispensing
- Also known as the Collection Appointment or I & R Appointment.
- Lens dispensing often occurs at the same time as the lens fitting appointment as practices hold lens stocks.
- Some aspects may be delegated to non-regulated staff/optical assistants, but the legal responsibility remains with the fitting clinician.
- Ensure staff are appropriately trained.
Lens Dispensing Procedure
The lens dispensing procedure includes:
- Slit Lamp Assessment
- Fitting Assessment – Is the fit as originally intended?
- Visual Assessment – Visual Acuities (VAs) should be the same or better than those recorded at the initial fitting.
- Lens Handling / Insertion & Removal
- Lens Care Advice
- Lens Wearing & Replacement Schedule
- Symptoms & Precautions
- Aftercare Schedule / Appointment
- Patient Declaration
Lens Handling
- Hand Hygiene is crucial.
- Lens identification (correct & incorrect).
- Lens insertion & removal techniques.
- Handle one lens at a time and develop a routine for the right eye (RE) & left eye (LE).
- The lens case, containing solution, should be carried at all times.
Lens Care Advice
- No Tap Water!!! Contact lenses and water don't mix because of the risk of microbial contamination.
- Importance of proper lens care for Non-Daily Disposable (DD) Lenses.
- Method of lens cleaning, storage, and disinfection.
- Lenses should be cleaned and disinfected daily, immediately after lens removal.
- Demonstration of lens care regime.
- Use Multi-Purpose Solution (MPS) – Rub & Rinse method.
- Use fresh solution - don’t top up!!
- Replacement of lens case at regular intervals - usually monthly!
- Do not change brand or type of solution without consulting practitioner.
Lens Wearing Schedule
- Wearing Times – Dependent on patient’s intended usage – Initial adaptive wear.
- Consider an initial adaptive wear schedule before establishing a maximum limit prior to the first Aftercare (A/C) appointment.
- Lens Replacement Schedule.
- Use reminders / apps to manage the schedule!
Potential Symptoms Advice
- Eyes should not become unduly red or sore.
- Lens comfort should be similar, if not better, than that experienced at trial fitting.
- Some patients may experience adaptive photophobia.
- Sudden acute discomfort is probably caused by a foreign body.
- Dry and/or smoky environments will generally make the lenses/eyes feel irritable or uncomfortable.
- Falling asleep in lenses may result in temporary lens adhesion; use saline to lubricate lens before removal.
Precautions
- Soft lenses should not be worn while eye-drops or ointment are used (unless ocular lubricants) - wait 1 hour for eye-drops and 4 hours for ointment or follow instructions.
- Patients may wish to avoid wearing lenses on long flights because of the dry atmosphere.
- Swimming is unwise with contact lenses of any type – consider prescription goggles.
- Provide written/video instructions (lens handling and care systems).
- Refer to College of Optometrists Videos.
- Provide Emergency / Out of Hours contact details.
Daily Check
Ask Yourself…
- Do my eyes feel good with my lenses? - No discomfort
- Do my eyes look good? - No redness
- Do I see well? - No unusual blurring with either eye
“If in doubt - take them out”
Love Your Eyes, Love Your Lenses
BCLA Factsheet (DD & Monthly available)
DO:
- Discard daily disposable lenses after each wear. Where available recycle lenses at an approved recycle point
- Have regular check-ups as advised by your eye care practitioner
- Always wash and dry your hands prior to handling your lenses
- Always apply the same lens first to avoid mixing them up
- Check the lens is not inside out before applying
- Check the lens is not damaged before applying
- Handle carefully to avoid damaging the lens
- Apply your lenses before putting on make-up
- Remove lenses then remove make-up
- Keep your eyes closed when using hairspray or other aerosols
- Discard lenses and solutions that are past their expiry date
- Wear only the lenses specified by your eye care practitioner
- Stick strictly to the recommended wearing schedule and replacement frequency
- Make sure you have an adequate supply of replacement lenses
- Have an up-to-date pair of spectacles for when you need to remove your lenses
DON'T:
- Use tap water, or any other water, on your lenses or lens case
- Use your lenses for swimming, hot tubs, or water sports
- Sleep in your lenses, unless specifically advised to by your eye care practitioner
- Touch the inside of the lens (the side that touches the eye)
- Share contact lenses or wear any lenses not specified by your eye care practitioner
- Wet your lenses with saliva
- Put a lens on the eye if it falls on the floor or other surface
- Wear your lenses when showering
- Use any eye drops without advice from your eye care practitioner
- Apply a lens if it is dirty, dusty, or damaged
- Continue to wear your lenses if your eyes don't feel good, look good, or see well
Aftercare
- Essential part of contact lens practice, enabling practitioner to monitor lens fit and ocular health.
- Patient to attend for aftercare wearing lenses, unless there is a problem.
- Bring both lens case and spectacles to aftercare appointment.
- Arrange appointment.
Patient Declaration
- The patient confirms they have been taught and understand how to insert, remove, and care for their contact lenses.
- They have received both verbal and written instructions.
- They understand that periodic (aftercare) examination is important for continued satisfaction with their contact lenses and for their ocular health.
Summary
- Lens dispensing is an important appointment, often now delegated to auxiliary staff.
- It's an opportunity to inform patients about the importance of lens wear and care and encourage positive behavior patterns from the outset.
- It involves communication of a significant amount of information, which patients may forget.
- Written instructions (legal requirement) may be supplemented with media support.
Further Reading
- Veys J, Meyler J & Davies I (2002). Essential Contact Lens Practice (Chapter 5). Butterworth Heinemann Optician
- Munn L & Hiscox R. REVISED Essential Contact Lens Practice Part 11: The Contact Lens Teach available at https://www.opticianonline.net/cpd-archive/6081/
- Gasson A & Morris J (2010). The Contact Lens Manual 4th Edition. (Chapters 16, 17,18,27). Butterworth Heinemann
- Efron N (2024) Contact Lens Practice 4th Edition (Chapters 10,18 & 36). Elsevier