In-Depth Notes on Distribution Strategy
Distribution Strategy
- Definition: The process and logistics through which products are made available to consumers.
- Channel Intermediaries: Interdependent organizations that facilitate the transfer of products in the distribution system.
Channel Setup
Direct Channel: No intermediaries involved.
- Example: Tesla sells cars directly to consumers without a dealership.
- Tailored clothing directly from the producer (e.g., buying from a farmer).
Non-Direct Channels: Involves intermediaries.
One Intermediary: Producers/Manufacturers → Retailer → End Consumer
Examples: Target, Amazon, Macy's (B2C model).
Multiple Intermediaries: Producers/Manufacturers → Wholesalers/Distributors → Retailers → End Consumer
Wholesalers sell in bulk (B2B), not directly to the end consumer.
Key Definitions
- Title of Ownership: Refers to owning an item after purchase.
- Manufacturer/Producers (m): Entities that create goods.
- Wholesalers/Distributors: Entities that sell in larger quantities but do not deal directly with consumers.
- Agents/Brokers: Intermediaries that aid transactions without taking ownership of goods.
B2B vs. B2C
- B2B: Business to Business
- B2C: Business to Consumer
Necessity of Intermediaries
- Given:
- Let M = number of manufacturers, X = number of customers, N = total number of transactions.
- Without intermediaries: N = m imes x (e.g., N = 80 = 10 imes 8)
- With one intermediary: N = m + x (e.g., N = 18 = 10 + 8)
Discrepancies Addressed by Intermediaries
- Discrepancy of Quantity: Difference between optimal quantities for manufacturers and consumers.
- Discrepancy of Assortment: Consumers desire a variety of products, while producers offer a smaller selection.
- Temporal Discrepancy: The gap between production and consumption times, which intermediaries help bridge.
- Spatial Discrepancy: Geographical distance between production and consumption locations.
Functions of Intermediaries
Transactional Functions:
- Negotiating
- Risk-taking
- Promotions
Logistical Functions:
- Physical storing
- Physical sorting
- Physical distribution
Facilitating Functions:
- Researching
- Financing
Distribution Intensity
- Intensive Distribution: Saturates market presence with products available anywhere.
- Selective Distribution: Available but not everywhere; firms control accessibility.
- Exclusive Distribution: Products available only at one retailer, limiting accessibility.
Influencing Factors on Distribution Intensity
- Market Factors: Type and size of target market (broad= intensive; small= exclusive).
- Product Factors: Type of product (low-priced= intensive; high-priced= exclusive).
- Producer Factors: Desired image, control over retail locations.
Channel Relationships
- Analogous to human (romantic) relationships.
- Arms-Length Relationships: Minimal interaction.
- Cooperative Relationships: Regular yet casual interactions, often via contracts.
- Integrated Relationships: Deep collaboration akin to marriage involving shared resources.
Power Dynamics in Relationships
- Power can stem from incentives, ownership of desirable goods, or emotional connections.
- Control: Power exerted to influence behavior; typically, the most powerful entity leads interactions.
- Conflicts may arise from differing objectives; resolution often favors the more powerful entity.
Real World Examples of Channel Power Dynamics
- Vlasic vs. Walmart: Walmart's pricing power dominated due to sales dependence.
- Nike vs. Footlocker: Nike retained pricing power despite retailers’ negotiations.
- P&G vs. Walmart: Equal power led to negotiation without significant concessions.
- American Airlines vs. Expedia: Equally matched power led to collaboration after a brief separation.
Types of Retailers
- Small Independent Retailers (1950s-1960s): Mom & pop stores, less prevalent now.
- Chain Stores/Corporate Stores: Dominating the market today.
Categories of Retail Stores
- Department Stores: e.g., Macy's, Dillard's; multiple sections, moderate service.
- Specialty Stores: Focused on one category (e.g., sports stores), higher service but limited assortment and higher prices.
- Supermarkets: Primarily food-oriented with a high selection and moderate pricing.
- Convenience Stores: Extended hours, limited selection, higher prices (e.g., 7-Eleven).
- Drug Stores: Sell pharmaceuticals, heavily regulated, high service level.