strategy and strategic organizational behavior 2
Strategy and Strategic Organizational Behavior
Course Details
- Course Code: MHR 3200
- Instructor: Dr. Larry Inks
- Department: Management and Human Resources
- Institution: Fisher College of Business, The Ohio State University
Overview of Key Topics
- Organizational Behavior’s Roots
- Human Capital vs. Social Capital
- Current Issues in Organizational Behavior
- Strategic Management
- Strategic Human Resource Management
- Case Study: Cirque du Soleil
Historical Context
Where We Started—The 2nd Industrial Revolution
- Emergence of mechanical assembly lines.
Emergence of Human Factors in Management
- Increasing Focus on Human Elements:
- Behavioral scientists initiated studies emphasizing the importance of the human factor in organizations.
- Key figures and studies:
- Mary Parker Follett (1920s): Early proponent of the human relations movement.
- Elton Mayo: Published "The Human Problems of an Industrial Civilization" (1933), contributing to understanding worker psychology.
- Hawthorne Studies (1927-1932): Research highlighting the effects of social relations and workplace environment on productivity.
- Legal Developments: Collective bargaining was legalized in 1935, pushing management to explore new techniques for workforce management.
McGregor's Theories
Theory X vs. Theory Y (Douglas McGregor, 1960)
- Theory X Assumptions:
- Believes people dislike work and will avoid it whenever possible.
- People must be coerced into working.
- Close supervision is necessary at all times.
- Most prefer to be directed with little ambition and resistance to responsibility.
- Theory Y Assumptions:
- Work is regarded as a natural endeavor akin to play and rest.
- Individuals can be self-directed if clear objectives are provided.
- Commitment to objectives can be achieved with appropriate rewards.
- Most people are ambitious and seek out responsibility.
- Distinction: One theory does not negate the other; they represent different perspectives on human motivation in organizational settings.
Strategic Management
Importance of Strategic Management
- Critical for organizational success, addressing competitive challenges.
- Definition: A comprehensive plan integrating goals, tactics, policies, and actions into a cohesive framework.
- Two primary elements:
- Strategy Formulation: Designing/developing a strategy.
- Strategy Implementation: Executing the strategy effectively.
- Corporate Social Responsibility (CSR) and ethics increasingly influence strategic management practices.
- SWOT Analysis: A widely used strategic tool consisting of:
- External Analysis:
- Opportunities: Conditions that can be exploited for growth.
- Threats: External challenges that could hinder progress.
- Internal Analysis:
- Strengths: Internal capabilities that provide an advantage.
- Weaknesses: Internal limitations that may impede success.
Example Case: Boeing and Hypersonic Transport Vehicles
- Reference: Development of new transportation technologies akin to the Concorde.
- Technical Features:
- Pressurized cabin to accommodate passengers.
- Use of hydrogen/oxygen tanks for environmentally friendly biofuels.
- Combination of conventional jet engines for takeoff and rocket engines for high altitude and speed.
- Design considerations include aerodynamic shapes akin to Concorde, facilitating efficiency.
- SWOT Analysis Questions:
- What would Boeing's SWOT analysis look like for this new aircraft?
Human Capital
Definition and Importance of Human Capital
- Human capital encompasses various individual attributes that contribute to organizational effectiveness:
- Visions and aspirations
- Knowledge and intellect
- Technical and social skills
- Personal qualities like confidence, motivation, and integrity
- Persistence and emotional maturity
- Social Capital defined as:
- Shared visions and goals
- Established trust and mutual respect within organizations
- Engagement and collaboration among team members
- Linkage: The relationship between human capital and social capital isn’t automatic; organizations must actively cultivate this connection.
Current Issues in Organizational Behavior
- Key considerations include:
- Differentiating between what is feasible (Can) vs. what is appropriate (Should).
- Balancing short-term versus long-term organizational goals.
- Navigating tactical versus strategic decision-making processes.
Organizational Planning Processes
Elements of Successful Organizational Strategy
- Alignment of Elements:
- Strategy
- Metrics & Rewards
- Systems & Processes
- Structure
- People
- Galbraith’s “Star Model” emphasizes the integration of these elements for optimal functioning.
Corporate Social Responsibility (CSR)
Integrating CSR into Strategic Plans
- Achieving profits matching global business expectations to fulfill economic responsibilities.
- Compliance with host country and international laws.
- Ethical considerations pertaining to local and global standards.
- Engaging in philanthropy and social responsibility initiatives.
Ethical Considerations in Organizations
Ethics Defined
- Ethics involves evaluating behavior through the lenses of right vs. wrong, good vs. bad, and recognition of nuances in ethical dilemmas.
- Legal vs. Ethical: Understanding that legality does not equate to ethical correctness.
- Common Causes of Unethical Behavior include:
- Ill-conceived goals
- Motivated blindness
- Indirect blindness
- Slippery slopes
- Overvaluing outcomes
- Acknowledging the necessity of a strong moral compass in navigating these dilemmas.
Improving Ethical Climate in Organizations
- Leaders demonstrate ethical behavior.
- Strategic recruitment and selection processes.
- Establishment of a genuine code of ethics.
- Training aimed at ethical problem-solving.
- Use of operant conditioning to promote ethical practices.
- Systems designed to address ethical dilemmas effectively.
Case in Point: Cirque du Soleil
Organizational Mission and Values
- Mission: To invoke, provoke, and evoke imagination, senses, and emotions globally.
- Values:
- Integrity in creative processes
- Respect for individual contributions
- Extending the limits of possibilities
- Drawing inspiration from diverse cultural backgrounds
- Promoting youth potential
- Goal: Position Cirque du Soleil as a community agent for positive change.
Cirque du Soleil Facts
- Foundation Date: June 1984
- Employees: 5,000
- Artists: Over 1,300
- Average Age of Employees: 32 years
- Nationalities Represented: Over 50
- Languages Spoken: Over 25
- Cities Visited Since 1984: Over 130
- Audience Reach Since 1984: More than 100 million spectators.
Discussion Questions
- Evaluate Cirque's human capital as a competitive advantage.
- Analyze the necessity of both long-term strategic planning and an annual operating plan in their operations.
- Discuss the importance of ethical, moral, and socially responsible practices for Cirque's long-term success.
- Reflect on how these principles tie into the ongoing course content.
Review of Key Topics
- Summary of the discussed topics:
- Roots of Organizational Behavior and its human aspects.
- Distinctions between human capital and social capital.
- The significance of strategic and human resource management.
- Comprehensive case study analysis of Cirque du Soleil.
Conclusion
- Open forum for any questions and further clarifications.