Prosocial Behaviour Notes

Prosocial Behaviour

Defining Prosocial Behaviour

  • Prosocial behavior: Actions intended to benefit others.

Factors Impacting Emergency Helping

  • The Murder of Kitty Genovese:
    • On March 13th, 1964, Kitty Genovese was stabbed to death outside her apartment in Queens, New York, by Winston Moseley.
    • The attack reportedly lasted for nearly an hour, but no one called the police or intervened.
  • The Bystander Effect:
    • The presence of others inhibits helping.
    • Diffusion of Responsibility: As the number of people present increases, individuals feel less personal responsibility and become less likely to help.
  • The Seizure Study (1968):
    • Participants discussed campus life with others over an intercom.
    • They believed they were talking to either one other person or two to five other people.
    • One of the "participants" simulated a seizure.
    • If participants thought they were alone, many tried to help.
    • The more people available to help, the fewer helped.

Emergency Intervention: Decision Tree (Latane & Darley, 1973)

A failure at any step will lead to inaction (i.e. not helping).
  1. Notice the emergency
    • Many emergency situations are ambiguous, and we may not notice the cues indicating an emergency.
  2. Interpret as emergency
    • In the face of uncertainty, we look to others (Informational social influence).
  3. Assume responsibility
    • Bystander effect/Diffusion of responsibility.
  4. Know what to do
    • Expertise is required to know what to do.
  5. Decide to help
    • Weigh costs of helping vs. not helping.
Costs and Benefits
  • Costs of Not Helping/Benefits of Helping:
    • Risk to person in need.
    • Warm glow of helping.
    • Enhanced reputation.
  • Costs of Helping/Benefits of Not Helping:
    • Personal risk.
    • Legal concerns (liability).
How to Get Help When You Need It
  1. Counteract ambiguity
    • Make it clear that you need help.
  2. Reduce diffusion of responsibility
    • Single people out: "I need help! You, in the blue shirt, call Triple 0!"
Current Science on Bystander Effects
  • Studies involving more than 7,700 participants over 50 years show the bystander effect.
  • The bystander effect was smaller when situations were perceived as dangerous compared to non-dangerous ones.
  • The bystander effect can be seen in rats and young children.

Factors Influencing Helping

  • Situation factors.
  • Person factors.

Who Helps?

  • People with a ‘helpful personality’:
    • People who are more helpful in one situation are more likely to be helpful in another.
    • Empathy is an important contributing trait.
    • Empathy reflects the natural ability to perceive and be sensitive to the emotional states of others, coupled with a motivation to care for their well-being.
    • Helping behaviourEmpathic responseHelping\ behaviour \longrightarrow Empathic\ response
  • People who are highly religious.
    • Civic Engagement Index, Religious vs. Not Religious
    • Religious people tend to volunteer their time and assistance to others more than not religious people.
  • People who have received help reciprocate help.
    • Direct reciprocity: X helps Y because Y helped X.
      • XYX \longrightarrow Y
    • Upstream indirect reciprocity: X helps Y because Z helped X.
      • ZXYZ \longrightarrow X \longrightarrow Y
    • Downstream indirect reciprocity: X helps Y because Y helped Z.
      • XYZX \longrightarrow Y \longrightarrow Z
  • People who perceive the person in need as similar to them.
    • Study showing people are more likely to help someone wearing a Manchester shirt (92%) compared to a plain shirt (33%) or a Liverpool shirt (30%).
  • People who have witnessed another person behaving exceptionally morally (i.e., who are ‘morally elevated’).
    • People donated more money after witnessing moral elevation.

How to Increase Helping?

  • Media:
    • Exposure to prosocial media can increase helping behavior.
  • Education:
    • Participants who listened to a lecture on bystander intervention were more likely to help a ‘student’ lying on the floor two weeks later (67% vs. 27%).

Current Science on Prosocial Behaviour

  • Research on moral elevation and prosocial behavior.
  • Research on the link between attractiveness and prosocial behavior.