Oral-Com

Module 1: The Functions, Nature, and Process of Communication

  • Definition: Communication is the act of transferring information from a sender to a receiver; it requires successful transmission, not just sending information.

  • Five functions of communication:

    • Regulation/Control: to control behavior and activities.

    • Social Interaction: to develop bonds and express needs or information.

    • Motivation: to persuade or encourage change in attitude/behavior.

    • Information: to convey or obtain information.

    • Emotional Expression: to express feelings (e.g., love, joy, fear).

  • Process of communication (basic steps): 1) Speaker develops an idea; 2) Speaker encodes idea into words/actions; 3) Speaker transmits via a channel; 4) Receiver decodes the message; 5) Receiver provides feedback;

    • Noise may occur at any step and hinder the process.

  • Elements of the process:

    • Sender, Message, Encoding, Channel, Receiver, Decoding, Feedback, Noise.

  • Noise types (barriers): physical, physiological, psychological.

  • Short takeaway: Effective communication requires successful encoding/decoding and feedback with minimal noise.

Module 2: The Various Models of Communication

  • Purpose: Describe how messages are created, transmitted, and interpreted.

  • Key models:

    • Aristotle’s Model: Speaker-centered; emphasis on public speaking; speaker drives message to audience.

    • Schramm’s Model: Sender and receiver exchange roles; focus on encoding/decoding and overlap of their fields of experience.

    • Shannon–Weaver Model: Linear message transmission with six elements: Source, Encoder, Channel, Noise, Decoder, Receiver; highlights noise as a barrier.

    • White’s Model: Circular, continuous process with eight stages; introduces feedback and monitoring; emphasis on the loop.

    • Berlo’s SMCR Model: Elements are Source, Message, Channel, Receiver; expands on skills, attitudes, knowledge, social system, culture; adds emphasis on the sender/receiver attributes.

    • Helical Model: Time-based, growth-driven, dynamic; communication becomes richer as experience grows.

    • Transactional Model: Interdependent, two-way exchange where both participants encode/decode and influence each other; continual and contextual.

  • Quick contrast points:

    • Linear vs circular vs interactive.

    • Role of feedback and shared experience.

    • Emphasis on sender/receiver attributes and context.

Module 3: Using Various Strategies in Order to Avoid Communication Breakdown

  • What is communication breakdown? Failure in transmission due to barriers across sender, message, channel, or receiver.

  • Verbal vs non-verbal communication: Both contribute to meaning; breakdown can occur if cues are misaligned.

  • Non-verbal cue categories (nine types):

    • Gestures (emblems, illustrators, regulators, etc.)

    • Facial expressions

    • Colors (language of colors)

    • Flowers (language of flowers)

    • Proxemics (space)

    • Chronemics (time)

    • Haptics (touch)

    • Paralanguage (tone, pitch, rhythm)

    • Posture and body orientation

  • Barriers to communication (typical culprits): language differences, cultural norms, gender expectations, topic clarity, audience knowledge, noise, and misaligned verbal/non-verbal cues.

  • Strategies to avoid breakdown (high level): adapt language to the audience, align verbal and non-verbal cues, minimize noise, clarify topic and purpose, check for mutual understanding, and use feedback to adjust.

Module 4: Examining Sample Oral Communication Activities

  • Focus: Apply the five functions of communication through sample activities.

  • Emphasizes use of verbal and non-verbal cues to achieve communication goals.

  • Includes practice with identifying function, purpose, and cues in sample dialogues.

  • Encourages evaluating effectiveness of oral communication activities and understanding strategies used by speakers.

Module 6: Types of Speeches

  • Five main speech purposes: Informative, Persuasive, Inspirational, Entertainment (and sometimes Demonstrative as a subtype within informative).

  • Informative speeches: aim to educate; main types include defined, descriptive, explanatory, and demonstrative.

  • Persuasive speeches: aim to convince audience to adopt a belief or take action; build a strong position and address opposing views.

  • Inspirational (motivational) speeches: aim to elevate and encourage audiences to overcome challenges or pursue goals.

  • Entertainment speeches: aim to amuse, delight, or engage; common forms include after-dinner and ceremonial speeches; frequently combine humor with positive messages.

Module 7: Types of Speech Act

  • Speech act theory: an utterance performs a function beyond its literal meaning; consists of three levels:

    • Locutionary act: the actual utterance and its surface meaning.

    • Illocutionary act: the speaker’s intention (what the speaker is doing by saying it).

    • Perlocutionary act: the effect on the listener (response, attitude change, action).

  • John Searle’s categories of illocutionary acts:

    • Assertive: expresses belief about the truth of a proposition (e.g., stating, concluding).

    • Directive: tries to get the addressee to perform an action (e.g., requesting, commanding).

    • Commissive: commits the speaker to a future action (e.g., promising, vowing).

    • Expressive: expresses the speaker’s feelings or attitudes (e.g., thanking, apologizing).

    • Declarative: brings about a change in the external situation by the utterance (e.g., declaring, blessing).

  • Practical takeaway: Identify whether a line is an illocutionary act and which category it belongs to; consider the perceptible effect (perlocution) on the listener.

Key terms to remember

  • Sender, Receiver, Message, Encoding, Decoding, Channel, Feedback, Noise

  • Verbal vs Non-verbal communication; Paralanguage, Proxemics, Chronemics, Haptics

  • SMCR model, Arousal of feedback, Field of Experience, Noise as barrier

  • Locutionary, Illocutionary, Perlocutionary acts

  • Assertive, Directive, Commissive, Expressive, Declarative acts

Quick recall tips

  • If you’re unsure about a speaker’s purpose, check the cues: is there a request, a plan, a feeling, or an information share?

  • To avoid breakdown, align what you say with how you say it (verbal with non-verbal cues) and solicit feedback to confirm understanding.

  • When analyzing a model, identify the core element (e.g., Shannon–Weaver emphasizes noise; Berlo emphasizes sender/receiver traits; Schramm emphasizes field of experience).

  • For speech writing, choose the appropriate type based on the goal (inform, persuade, inspire, entertain) and structure accordingly.

End of brief notes from the provided transcript.