Week 07 - Ch07

7. Telecommunications, the Internet, and Wireless Technology

7.1 Learning Objectives

  • Understanding telecommunications networks and key networking technologies

  • Different types of networks

  • Functionality of the Internet and internet technologies for communication and e-business

  • Wireless networking technologies and standards

  • Role of Management Information Systems (MIS) in career advancement


7.2 Video Cases

  • Case 1: Telepresence Moves out of Boardroom to Field

  • Case 2: Virtual Collaboration with IBM Sametime


7.3 The National Hockey League Scores with Wireless Technology

Problem
  • Difficulty in tracking in the sport of hockey

  • Potential to leverage new technology

Solutions
  • Digital strategy adoption

  • Selection of wireless technology

  • Revision of game tracking process using:

    • Wireless sensors

    • OASIS software

    • Cameras and antennas


7.4 Networking and Communication Trends

  • Convergence: Merging of telephone and computer networks into a single digital network

  • Broadband: Majority of U.S. households access high-speed internet

  • Broadband Wireless: Increasing voice and data communications over wireless platforms


7.5 What Is a Computer Network?

  • Connection of two or more computers

  • Major components of a simple network:

    • Client and server computers

    • Network Interface Cards (NICs)

    • Connection medium

    • Network Operating System (NOS)

    • Hubs, switches, routers

  • Software-defined networking (SDN): Centralized management of network functions


7.6 Networks in Large Companies

  • Integration of numerous Local Area Networks (LANs) into corporate networks

  • Usage of multiple powerful servers for:

    • Websites, corporate intranets, extranets

    • Mobile WLAN (Wi-Fi)

    • Videoconferencing and telephone systems


7.7 Key Digital Networking Technologies

Client/Server Computing
  • Clients connected to a centralized network server

  • Server manages network communication and allocation of addresses for clients

Packet Switching
  • Slices digital messages into packets for transmission via various routes

  • More efficient than circuit-switched networks

TCP/IP and Connectivity
  • Transmission Control Protocol/Internet Protocol (TCP/IP): Main protocol for internet communication

  • Four Layers:

    • Application layer

    • Transport layer

    • Internet layer

    • Network interface layer


7.8 Types of Networks

  • Signal Types: Digital vs. Analog

  • Network Types:

    • Local Area Networks (LANs)

    • Wide Area Networks (WANs)

    • Metropolitan Area Networks (MANs)

    • Campus Area Networks (CANs)


7.9 Transmission Media and Speed

  • Physical Transmission Media:

    • Twisted pair wire, coaxial cable, fiber optics, wireless media

  • Bandwidth: Measured in bits per second (bps) or Hertz


7.10 What Is the Internet?

  • The most extensive global network

  • Internet Service Providers (ISPs) offer various types of connections including:

    • Dial-up

    • DSL/FIOS

    • Cable

    • Satellite and T1/T3 lines


7.11 Internet Addressing and Architecture

  • IP Addressing: Unique 32-bit number for each device

  • Domain Name System (DNS): Converts IP addresses into easier-to-remember domain names


7.12 Internet Architecture and Governance

  • Structure includes backbone networks owned by network service providers and local access via regional providers

  • Establishment of standards by organizations like IAB, ICANN, and W3C


7.13 Future Internet Developments

IPv6 and Internet2
  • IPv6: New addressing scheme offering an extensive number of unique addresses

  • Internet2: Consortium for testings new technologies with high-capacity networks


7.14 Internet Services and Communication Tools

  • Key services include e-mail, instant messaging, FTP, and the World Wide Web

Voice over IP (VoIP)
  • Allows digital voice communication via IP and packet-switching

7.15 Wireless Computer Networks

Bluetooth and Wi-Fi
  • Bluetooth: Low-power short-range connectivity for personal area networks

  • Wi-Fi: Standards for wireless local area networks

    • Usage of access points for connecting devices

Hotspots and WiMax
  • Zones with multiple access points

  • WiMax: Wide-reaching wireless technology with greater coverage


7.16 RFID and Wireless Sensor Networks

RFID Technology
  • Uses tags with microchips for item localization

    • Applications include toll collection and supply chain tracking

Wireless Sensor Networks (WSNs)
  • Networks of devices monitoring various environmental factors

  • Sources of big data fueling the Internet of Things (IoT)


7.17 Career Development in MIS

  • Example case: Automotive digital advisor role at A1 Western Car Dealers

  • Insights into job requirements and interview preparation


7.18 Conclusion

  • Effective use of telecommunications, internet, and wireless technologies is paramount for modern businesses and organizational management.