week2
Professional Identity and First Impressions
- Nurses rank high on the list of most respected professions.
- First step in fostering trust is to be present and engaged in a professional manner.
Components of Professional Nursing
- Nurses do not become professionals simply by receiving a license.
- Professionalism is learned over years of engagement with:
- Comprehensive educational programs
- Competent role models
- Field experiences
Professional Behaviors
- Core components include: competence, collaboration, advocacy, caring interventions, and ethics.
- Key component: nurse’s commitment to behaving professionally.
Professional Dress
- Professional dress demands:
- Personal cleanliness and a clean uniform
- Hair secured away from face
- No long fingernails or artificial nails
- No chewing gum
- No excessive jewelry
- No strong perfumes or cologne
Professional Demeanor
- Maintain a professional, calm demeanor:
- Avoid loud talking
- Maintain a positive attitude
- Avoid personal calls at work
- Do not discuss personal problems with or complain to clients
- Never breach patient confidentiality
- Avoid gossiping with coworkers
- Do not use personal cell phone to document patient information
- Do not share patient information over social media
- Be punctual
Teaching and Learning
- Formation and progression through five stages:
- Novice
- Advanced beginner
- Competent
- Proficient
- Expert
- Licensed nurses are expected to maintain and update their knowledge base through their career.
Nursing Organizations
- American Nurses Association (ANA):
- Represents the interests of nurses across the U.S. and focuses on improving healthcare standards and promoting nursing excellence.
- Developed the code for nurses, defining responsibility for upholding client rights.
- ANA Code of Ethics; student nurses can sign up (Nursing Students membership & benefits).
- National League for Nursing (NLN):
- Focuses on advancing nursing education and promoting the interests of nurse educators.
- Many other specialty nursing organizations exist.
Accountability
- Ability to answer for one’s own actions.
- Expectation of accountability and competence begins as a nursing student and continues throughout practice.
- Nurses must continue education and stay up to date on practice standards.
- Each nurse should pinpoint areas of strength and weakness.
- Nurses are guided and assisted by professional organizations.
Collaboration
- Skill in working as a team member.
- Contributes to how others view the nurse as a professional.
- Improves quality of care delivered to patients.
Advocacy
- Practice of expressing and defending a client’s health, wellness, safety, wishes, and personal rights, including privacy.
- ANA Code of Ethics emphasizes patient advocacy as a key concern.
- How can a nurse act as an advocate?
- Patient advocacy is essential for patients in vulnerable populations (e.g., disabilities, mental health diagnoses).
- Nurses are accountable for advocating for patient safety at all times and in all settings.
Caring Interventions
- Caring interventions involve attitude and compassion as a key to professionalism.
- Compassion is an awareness of and concern about others’ suffering.
Ethics
- Ethics is the study of conduct and character.
- A code of ethics provides a guide for expectations and standards of a profession.
Ethics cont.
- Principles and values guide human behavior and decision‑making.
- Adhere to the ANA Code of Ethics for Nurses.
- Evaluate potential ethical conflicts between personal ethics and professional role.
- Integrity: adherence to a moral or ethical code.
Unprofessional Behaviors
- Abuses of power, sexual harassment, bullying, harassment, improper use of authority, intimidation.
Nurse Practice Act
- A Nurse Practice Act is a set of state statutes regulating nursing practice to protect the public.
- Includes:
- Educational requirements for nurses
- Defining scope of practice
- Licensure requirements
- Enforced by State Boards of Nursing (BON)
Scope of Practice
- Nurses are held to standards for licensure and grounds for revocation in their state.
- Variation exists state to state for Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs).
Licensure
- Licensure provides legal privilege to practice as defined by each state’s NPA.
- BON oversees licensure examinations (NCLEX-RN for Registered Nurses, NCLEX-PN for Practical/ Vocational Nurses).
- BON monitors continuing competency and annual license renewal.
- BON takes action against nurses with unsafe practice or professional misconduct or failure to meet renewal requirements.
Standards for Nursing Practice
- Nursing profession self-regulates by:
- Defining the practice of nursing
- Researching and developing practice
- Establishing standards of practice
- Providing education and credentialing
- ANA has established Standards of Clinical Nursing Practice, including:
- Standards for nursing care
- Standards for professional performance
- Defining what a client can expect in nursing care
Nursing Team
- Roles include:
- Registered Nurse (RN)
- Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN)
- Unlicensed Assistive Personnel (UAP): certified nursing assistants, hospital attendants, nurse technicians
PN Scope of Practice
- Educational preparation must meet State Board of Nursing requirements.
- Requires vocational or community college education prior to licensure exam.
- Roles and responsibilities:
- Works under supervision of an RN
- Collaborates within the nursing process, assists with care plan, consults with team, recognizes need for referrals
- Possesses technical knowledge and skill
- Participates in delivering nursing care
PN Scope Cont.
- Provides direct patient care under the direction of an RN, physician, or other licensed practitioner.
- Basic patient care; Medication administration (except IV push in some states); wound care; client health assessments (not initial); documentation; collaboration; education reinforcement.
Out of Scope of Practice
- Initial client admission to a facility.
- Initial client health assessment.
- Some facilities may allow RN cosign.
- Intravenously pushed (IVP) medications and blood administration.
- Initial client teaching; can reinforce teaching.
- Clinical decisions; changes in client condition require RN notification.
Delegation
- Delegation is transference of responsibility and authority for an activity to a competent individual.
- Key issue: the person who delegates remains accountable.
- The five rights of delegation: right task, right circumstances, right person, right direction/communication, right supervision/evaluation.
Delegation cont.
- The person delegated to must have:
- Knowledge and skill to perform the task
- Demonstration of competence
- Appropriate licensure for the task
Examples of tasks that may be delegated to PNs (Licensed Practical Nurses)
- Monitor findings as input to the RN’s ongoing assessment.
- Reinforce client teaching from a standard care plan.
- Perform tracheostomy care, suctioning, NG tube patency checks.
- Administer enteral feedings.
- Insert urinary catheter.
- Administer medications (excluding IV medications in some states).
Legal Issues
- Legal issues in nursing encompass rights, responsibilities, and scope of practice defined by state nurse practice acts and by criminal and civil laws.
Legal Issues - Nursing
- All patients have a legal right to expect competent nursing services.
- Nursing students must be prepared to provide safe care consistent with legal requirements.
- Malpractice: conduct deviating from the standard of practice dictated by a profession.
- Nurses must know regulations of healthcare providers, institutions, payment systems, and federal/state laws apply to healthcare.
Laws
- Tort Law defines and addresses unintentional and intentional actions or omissions that cause harm.
- Types of torts:
- Unintentional: negligence, malpractice
- Intentional: assault, battery, false imprisonment, invasion of privacy
Negligence
- Conduct that deviates from what a reasonable person would do in a given circumstance.
- A negligent act occurs when an individual damages person or property without intent to injure.
- May be due to carelessness (e.g., failure to implement safety measures for a client at risk for falls).
Malpractice
- Malpractice includes acts and omissions by a professional while performing duties.
- A major area of law for nurses; may jeopardize a nurse’s license and patient safety.
- Nursing students are held to the same standard of conduct as licensed nurses.
- Example: administering a large dose due to miscalculation, causing harm.
Elements to Prove Negligence
- Duty to provide care as defined by a standard.
- Breach of duty by failure to meet standard (e.g., fall risk assessment not performed).
- Foreseeability of harm (failure to address risk could endanger client).
- Breach of duty causing harm.
- Harm occurred to the client (e.g., fall).
HIPAA and Privacy
- Health Insurance Portability and Accountability Act (HIPAA) of 1996:
- Minimize exclusion of preexisting conditions as barrier to insurance, designates rights for individuals who lose coverage, and eliminates medical underwriting in group plans.
- Establishes the Privacy Rule: a national standard for disclosure of private health information.
Private Health Information
- Privacy Rule protects information that identifies an individual.
- Access to medical records is regulated under the Privacy Rule.
Confidentiality
- Confidentiality: assurance that private information will not be disclosed without patient consent.
- Applies to both the nature of information and how it is treated after disclosure.
Confidentiality (cont.)
- How to handle confidentiality:
- Obtain information appropriately.
- Disclose information only as permitted.
- Advocate for confidentiality.
- Be familiar with agency policies and procedures for protecting privacy.
Mandatory Reporting
- Mandatory reporting is a legal requirement to report designated acts/events per state/local law.
- Nurses are typically required to report: abuse or suspected abuse; certain injuries/illnesses (e.g., communicable diseases); crimes involving minors.
Mandatory Reporting (cont.)
- Nurses must report incompetent, unethical, or illegal conduct.
- Reports may involve violence, abuse, neglect toward patients or other nurses, or conduct by family members or other providers.
- Report through the chain of command and may be required to report to the institution and the state BON.
Impaired Healthcare Providers
- If a nurse suspects a coworker’s behavior that jeopardizes client care or indicates possible substance use, there is a duty to report to the appropriate manager.
Good Faith Immunity
- Healthcare workers are protected from civil/criminal liability when reporting suspected abuse in good faith.
- May be required to disclose protected health information; this is not considered a HIPAA violation in these circumstances.
Responsibility
- Personal responsibility: all nurses, including students and practitioners.
- Never perform an act you are unsure how to perform.
- Show accountability for your actions.
- Admit errors when they occur.
- Know and follow facility policies and procedures.
- Understand how to report errors.
Reporting Errors and Near Misses
- Nurses have an ethical and legal responsibility to report errors and near misses.
- Use incident reports to improve patient safety and care quality.
- Failure to report may breach duty and could lead to malpractice.
What is Ethics?
- Ethics refers to standards of right and wrong that influence human behavior, including rights, obligations, benefits to society, fairness, and virtues.
- In professional nursing, ethics is a system of moral principles governing behaviors and relationships based on professional beliefs and values.
Values
- Values are personal beliefs about truths and worth of behaviors, thoughts, objects.
- Values provide the foundation for ethical standards within individuals or groups.
Values Essential for Professional Nurse
- Altruism
- Autonomy
- Human Dignity
- Integrity
- Social Justice
Altruism
- Concern for the welfare and well-being of others.
Autonomy
- Right to self-determination.
Human Dignity
- Inherent worth and uniqueness of individuals and populations.
Integrity
- Honesty and adherence to a strong ethical framework in professional practice.
Social Justice
- Upholding justice and fairness on a social scale.
American Nurses Association Code of Ethics
- A general guide for the profession’s membership and social contract with the public.
- Initially created in the 1950s and last updated in 2015.
- Serves as a statement of nurses’ ethical obligations and duties, the profession’s nonnegotiable ethical standard, and commitment to society.
- It is vital for nurses to be familiar with the ANA Code of Ethics (see Module 44 Box 44.2 for the 9 provisions).
Ethical Principles
- Autonomy
- Beneficence
- Justice
- Veracity
Autonomy
- Right to self-determination.
- Patients have the right to determine their own care; nurses honor decisions even if they conflict with what nurses believe is best for the patient.
- Violating autonomy occurs when a nurse disregards patient choices.
Beneficence
- Actions that promote good for the patient.
Nonmaleficence
- A commitment to do no harm.
Justice
- Treating all patients fairly, in accordance with standards or laws.
Veracity
- Truth-telling; honesty and transparency.
Applying Principles
- The goal of ethical reasoning is to reach a decision that is in the patient’s best interest and preserves integrity for all involved.
- Responsible ethical decision-making should be rational, systematic, and based on ethical principles and codes of ethics, not on emotions, impulsive decisions, fixed policies, or precedent.
References
- Pearson (2024). MyLab Nursing with Pearson etext access card for nursing: A concept-based approach with clinical nursing skills (4th ed.)