Topic 6: Developing High Performance Groups and Team

1. Define Groups and Teams

  • Group: Two or more individuals who interact with each other

    • Example: A classroom where students do their work individually

  • Team: A group of interdependent individuals who work together to achieve the same goal.

    • Example: A basketball collaborate to win a match

2. Differences Between Groups and Teams and Their Importance

  • Differences:

    • Group: May not have shared goals; members might work independently.

    • Team: Members work together, striving toward the same goal

  • Importance:

    • Teamwork allow task to be completed faster and more effectively

    • Teamwork encourages healthy competition among employee

    • Teamwork Improves employee relations among employee

3. Types of Groups and Teams

Groups:

  • Formal Work Group: Formed by managers to achieve organizational goals.

  • Informal Work Group: Formed naturally due to shared interest

Teams:

  • Permanent Teams: Work continuously and are not dissolved after tasks.

  • Temporary Teams: Formed for short-term tasks, disband after completion.

  • Task Forces: Solve specific problems or complete special projects.

  • Committees: Work on specific assignments, either temporarily or permanently.

  • Work Forces: Operate under the guidance of a supervisor.

  • Self-Managed Teams: Operate without a formal leader, focusing on collaboration.

  • Cross-Functional Teams: Include members from various departments for diverse insights.

  • Virtual Teams: Collaborate using technology, often geographically dispersed.

  • Problem-Solving Teams: Address specific challenges temporarily.

  • Quality Control Circles: Address workplace or quality-related issues, usually voluntarily.

4. Achieving Success and Effectiveness

  • Elements for Success:

    • Reward Systems: Motivate members to contribute actively.

    • Communication Systems: Clear instructions and consistent check in

    • Physical Spaces: Collaboration in a comfortable space

    • Organizational Environment: Promote healthy competition.

    • Organizational Leadership: Leaders act as mentors, offering support and alignment.

6. Tuckman’s Stages of Group and Team Development

  1. Forming: Group members get to know each other and divide roles.

  2. Storming: Members shared their ideas and argue with each other

  3. Norming: Collaboration begins and clear rules are set for the group

  4. Performing: Group focuses on achieving goals efficiently and is running smoothly

  5. Adjourning: Team disbands after completing tasks if its temporary.

7. Structure of Work Groups and Teams

  • Five components of structure:

    1. Size: Team shouldn’t be too big or too small for better communication and efficient.

    2. Roles: Task are divided clearly to prevent confusion

    3. Norms: Rules or habits member need to obey

    4. Status: Recognizing members achievements and rewarding team

    5. Cohesiveness: Build strong bonds among members after completing

8. Define High-Performance Teams

  • High-Performance Teams: Teams that achieve excellence results and maintain strong relationship

    • Benefits:

      • Align with organizational goals.

      • Satisfy team member needs.

      • Solve conflicts effectively.

9. Challenges of High-Performance Groups and Teams

  • A leader failed to guide the team

  • Team member arguing and have a conflict

  • Absence of individual identity creativity

  • Ineffective teamwork