Starbucks Brand Evolution: 40th Anniversary
Starbucks Overview
Mission: Inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.
Global Presence: World's largest specialty coffee roaster and retailer; operates in more than locations across over countries with over employees; founded in .
40th Anniversary & Strategic Goals (2011)
Used the th anniversary as an opportunity to clarify future vision and refresh customer experience.
Goals:
Celebrate the th anniversary.
Envision a future broader than coffee.
Refresh customer experience.
Revitalize visual expression.
Implement new global strategy.
Brand Evolution Process
Assessment (Early 2010): Starbucks Global Creative Studio conducted a comprehensive brand, marketing, and strategy assessment.
Strategic Need: The brand required flexibility to explore product innovation, become globally/regionally relevant, and develop an evolved customer experience.
Key Design Change: Decided to free the Siren from the logo (removing the "Starbucks Coffee" text) to enable a more personal customer connection with the brand.
Collaboration: Engaged Lippincott to refine brand elements, provide cross-cultural perspective, and build consensus within the global corporation.
Creative Solution: Developed a visual identity system reflecting both past and future; simplified Siren symbol with a vibrant green to signal a bright future.
Results
New brand identity launched on Tuesday, March , , with a rollout to stores worldwide.
The evolution provided Starbucks with freedom and flexibility to explore innovations and new distribution channels.
The Siren now represents not only the brand's heritage but also its future.