Owned Media: Content produced and controlled by the organization.
Company website, social media pages.
In-house magazine, brochures, annual reports.
Shared Media: Content shared by others, often on social media.
Campaigns using elements of paid, earned, and owned media.
Earned Media: Free publicity achieved through proactive media relations.
Focus of the presentation and the course.
Includes newspaper/magazine articles, radio news items/interviews, TV news stories/interviews, unpaid lifestyle TV segments, organic social media posts/shares, and endorsements from high-profile social media identities or influencers without payment.
Objective of communication activity.
The Communication Practitioner's Role
The role traverses all areas of the PESO model but traditionally focused on earned media. More recently, it has expanded into owned media.
The objective of media relations activity is to secure, prevent, or mitigate earned media coverage.
In crisis situations, the strategy might be to minimize negative media coverage.
The focus is on proactive earned media relations activity to achieve earned media coverage.
Examples of Earned Media
Article in a newspaper (online or hard copy).
Story or review in a magazine.
Sneak peek at a new product run on a news service.
TV news story, radio interview.
Why Bother with Earned Media?
Earned media is uncontrolled, though it can be influenced. There is an element of risk.
It is highly valued for several reasons.
Bill Gates quote: "If I was down to my last dollar, I would spend it on public relations."
Provides third-party endorsement, which is more credible than paid advertising. Example: A reputable car journalist reviewing a new vehicle.
Cost-effective: Getting a good news story can be less expensive than paying for advertising space.
Helps build an organization's reputation, brand, and profile.
Positions the organization as a spokesperson and industry leader.
Complements advertising and marketing activity.
Significant benefits to growing brand profile and reputation.
Role of Media and Theoretical Concepts
Media is all around us and has infiltrated all aspects of life.
Modern life is virtually impossible without media involvement.
Mediatization
Media's influence on society and culture and how all sectors of society have adapted to use media.
Media Logics
A key concept within the study of mediatization, focusing on how the media are organized, processed, and transmitted.
Encompasses storytelling, audience targeting, newsroom cultures, and news values.
Media logics are now being used by other sectors of society to present information.
Society and media are intrinsically linked.
The media image (mediated reality) becomes more important than reality itself.
Social media influencers' reality is a mediated reality.
Media image is heavily curated and managed by media advisors in politics, influencing likability, public opinion, policy, and decision-making.
Understanding these concepts helps PR practitioners understand the media and why organizations use it to connect with publics and stakeholders.
Agenda Setting
A free and independent media is a hallmark of a democratic society.
Public opinion is influenced by:
Personal experience, peers, interest groups, family.
Influence of the media.
Agenda setting refers to how the media influences what issues we think about.
The media's choices about what to publish or broadcast influence not only what issues we think about but also our position on those issues.
Media gatekeepers (editors, news directors, producers) make decisions about what content to publish, considering the agenda of their media outlet, their objectives, the demographics of their audience, and the hot issues relevant to their community.
The choice of images, headlines, and positioning can all influence our interpretation of a particular story.
Achieving earned editorial coverage helps make your organization part of this agenda.
Agenda Building
Public relations practitioners attempt to influence the media agenda through their media relations activities.
The way a media release is written, the way a story is pitched, the talent put up, what the spokesperson is wearing, and the location for the interview can all influence the agenda.
Newsmakers (politicians, authorities, sporting teams, celebrities) announce news on social media directly to their publics and stakeholders rather than through traditional media.
Press conferences are now watched in real-time on social media, challenging the media agenda.
Decision-makers and politicians are using this approach of announcing news on social media.
Framing
Whereas agenda setting focuses on what stories are covered, framing focuses on how an issue or event is covered.
It focuses on how a particular perspective on an issue is portrayed and how this influences the public agenda.
The media frames stories to suit their readership, viewers, and agenda.
Framing encompasses how a story is positioned, the angle that is taken, word and image selection, where the story appears, layout, and design.
The media is sometimes criticized for how they frame stories.
Domestic violence stories are often portrayed as isolated incidents rather than part of a systemic issue in Australian society.
Public relations practitioners frame stories to meet their organization's objectives and to meet the media's criteria of news.
Stories are framed to capitalize on current events or issues (special occasions, seasonal factors, news of the day).
Linking an organization's story with a bigger news story is an effective strategy.
Leveraging seasonal factors to highlight an issue and draw attention to the organization's services (e.g., Beyond Blue using Christmas to highlight mental health issues resulting from COVID).