cognitive dissonance U.2 L.8

  • known something was unhealthy, believed one thing but acted differently, uncomfortable feeling = cognitive dissonance

  • leon festinger : developed the theory in 1957, proposed we strive to have consistency in our beliefs, attitudes and behaviours, when we encounter an inconsistency we experience psychological discomfort

  • cognitive dissonance is the psychological discomfort that arises when you hold 2 conflicting ideas, beliefs, or behaviours simultaneously

  • dissonance isn’t inherently negative ⟶ it signals an opportunity to grow

  • ignoring it can lead to chronic stress or decision paralysis, justifying harmful habits, suppressing emotions to avoid discomfort

  • examples include : smoking while knwoing its harmful, cheating on a test but thinking youre an honest person, staying in an unhealthy relationship while knowing you deserve better

  • why it matters : cognitive dissonance can influence decision-making, attitudes and beliefs, relationships, mental health and self-esteem (helps explain why people justify poor choices, resist new information, change beliefs over time)

  • reduce dissonance by changing their behaviour (stop the action causing discomfort), changing their beliefs (convince themselves the behaviour is okay), adding new justifications

  • example :

  • situation ⟶ student believes education is important but skips class often

  • dissonance ⟶ i value school vs. i skip classes

  • ways to reduce dissonance ⟶ start attending class OR justify skipping class

  • cognitive dissonance can cause guilt, shame, anxiety, impact self-image, affect coping strategies

  • reducing dissonance in healthy ways can improve well-being

  • cognitive dissonance appears in : advertising & consumer behaviour, social media, politics, environmental issues