AP training

Top 5 (important)

1. Select outstanding crew/leaders

2. Train every employee effectively

3. Schedule your team appropriately

4. Deliver a safe food environment and lead an excellent guest experience

5. Achieve your annual sales and cash flow plan

4 cornerstones of hospitality

1. Be and look your best

2. Be guest obsessed

3. Surprise and delight

4. Make it right

pilar’s

-expo

-linebacker

-mise en place

-aces in their places

foundations of throughout

1. Stay a step ahead

2. Pull them down politely

3. Make it til they take it

4. Hearing out of both ears

5. give them up with gratitude