Listening to lecture

Understanding Listening in Public Speaking

  • Listening is the most frequent communication activity; however, people often don't excel at it.

  • Enhancing listening skills can significantly improve interpersonal relationships in various settings such as family, romantic partnerships, workplaces, and educational environments.

Listening vs. Hearing

  • Hearing:

    • A physiological process where sound waves hit the eardrums, leading to sound perception without effort.

    • Passive; can occur without active engagement.

  • Listening:

    • An active process involving effort to understand, process, and retain information.

    • Involves decoding and interpreting, signifying a psychological engagement.

    • Requires energy, which can lead to exhaustion with prolonged listening tasks.

Types of Listening

  • Comprehensive Listening:

    • Aim to understand and remember the information.

  • Empathetic Listening:

    • Focused on understanding the emotions and motivations of the other person; often relational in nature.

  • Appreciative Listening:

    • Engages with a focus on the aesthetics or rhythm, often used in appreciating performances like music.

  • Critical Listening:

    • Evaluating arguments and evidence, determining the strength of the speaker's points, often used in debates.

Application of Listening Styles

  • Different situations require different types of listening to be effective. For example:

    • Critical listening may not be suitable when a friend is sharing personal feelings, and empathetic listening may not suffice for a lecture.

  • As a speaker, incorporating structural elements like repetition and clarity in presentations aids audience engagement.

  • Planned Redundancy:

    • Repeating key phrases during speeches can establish rhythm and focus, as demonstrated by prominent speakers like Martin Luther King Jr.

Barriers to Effective Listening

  • Neuroplasticity:

    • Modern brains face challenges processing long or complex rhetorical information, leading to reduced attention spans.

  • Distractions:

    • Electronic distractions (e.g., phones) and environmental noise hinder effective listening.

  • Mind Wandering:

    • Listeners may mentally drift during a conversation, especially when they can process information much faster than it is spoken.

  • Preconceptions:

    • Past biases can negatively affect how we perceive and listen to others, a phenomenon known as confirmation bias.

Improving Listening Skills

  1. Believe in Your Ability to Improve:

    • Recognize that improvement is possible with effort and dedication.

  2. Be Prepared:

    • Set aside distractions (e.g., phones) and mentally prepare yourself for listening during conversations or lectures.

  3. Effective Note-taking:

    • Develop a structure for note-taking (such as outlines or highlights with colored pens) to actively engage with the material.

    • Take selective notes rather than transcribing everything; focus on main ideas and questions for later clarification.

    • Writing by hand is often more beneficial than typing due to kinesthetic engagement with the content.