Concise Summary of Conciliation Conflict Resolution

Conciliation: A conflict resolution process where the resolver meets privately with each party to gain concessions from both.

Key Concepts:

• Conciliation involves the use of a conciliator to facilitate resolution by meeting each party separately.
• Effective when face-to-face meetings are impractical or unsafe.

Role of the Conciliator:

• Functions similarly to a mediator, aiming to lower tension and improve communication.
• Interprets issues, provides assistance, and explores solutions for negotiated settlements.

Concessions:

• In conciliation, parties agree to sacrifice some of their needs/goals in exchange for a gain in other areas.
• Differentiates from mediation, where the focus is on fulfilling each party’s needs without concessions.

Emotional and Communication Aspects:

• Like mediation, conciliation addresses underlying emotional and communication issues within the dispute.