Inventory
Picking a Vendor
Introduction to Suppliers
Importance of choosing a high-quality vendor to save time and money.
Key Factors for Choosing a Vendor
Reliability:
Ability to deliver ordered merchandise without mistakes.
Responsiveness:
Supplier's promptness in responding to needs.
Agility:
Flexibility of the supplier to accommodate changes in orders.
Costs:
Evaluation of fair pricing along with shipping, handling, and return fees.
Assets:
Supplier practices that enhance operational efficiency.
Getting References
Asking for references from established suppliers to verify quality.
Supplier Incentives
Options like trade credit or technical assistance may be available.
Certain vendors, especially casket companies, may offer additional services if exclusive agreements are made.
Caution is advised:
Beware of overly tempting deals or restrictive contracts that may limit future options.
Buyer's Responsibilities
Importance of timely payment and treating sales representatives respectfully.
Don'ts for Buyers:
Avoid ordering excess product with intentions to return most.
Do not pressure sales reps for unfair pricing.
Avoid actions that could lead to a bad reputation within the funeral service community.
Inventory Control
Time-Sensitivity of Funerals
The urgency surrounding the services requires efficient inventory management.
Definition of Inventory
Inventory includes goods or stock held for resale at a profit (merchandise).
Importance of Inventory Management
Critical for meeting the needs of families swiftly.
Examples of potential issues:
The unavailability of essential items (e.g., register books) at crucial times.
Challenges with Inventory Management
High costs associated with carrying inventory include:
Purchase expenses, taxes on assets, storage costs, insurance, and possible losses from theft or damage.
Determining Inventory Levels
Understanding how much inventory to retain is an ongoing challenge.
Traditional Method: Economic Order Quantity (EOQ)
Definition: A formula that combines the number of items sold annually with shipping and storage costs to optimize stock levels.
Trade-offs:
Large orders reduce shipping costs but increase storage costs and liabilities.
Small orders increase shipping costs but reduce storage expenses.
Limitations of EOQ:
It assumes static conditions; does not adapt to changes in shipping, storage, or demand.
Statistical Inventory Control:
A more complex method accounting for variability in supply and demand to maintain accurate stock levels.
Keeping Track
Methods of Tracking Inventory
Physical Inventory System:
Requires manual counting of stock.
Time-consuming and disruptive if done frequently.
Cycle Counting:
Method of counting selected items throughout the year instead of all at once.
Example: Count cremation urns one month and register books the next.
Perpetual Inventory System:
Real-time updates of inventory with sales transactions, similar to systems used in retail.
Accuracy is essential to prevent discrepancies from repeated scans of the same item.
Two-Bin Inventory System:
Basic approach where double the desired stock quantity is ordered (e.g., buy two cases of sympathy cards).
When one case is depleted, the second bin is used while reordering.
Review Questions
Example of Cycle Counting:
Departments count inventory at different times (e.g., Housewares in March, Shoes in June, Appliances in September).
ABC Method of Inventory Management:
Prioritizes inventory based on value or criticality to operations rather than just minimizing costs.
Example of Perpetual Inventory System:
A point-of-sale system that updates inventory in real time with every purchased item.