Inventory

Picking a Vendor

  • Introduction to Suppliers

    • Importance of choosing a high-quality vendor to save time and money.

  • Key Factors for Choosing a Vendor

    • Reliability:

    • Ability to deliver ordered merchandise without mistakes.

    • Responsiveness:

    • Supplier's promptness in responding to needs.

    • Agility:

    • Flexibility of the supplier to accommodate changes in orders.

    • Costs:

    • Evaluation of fair pricing along with shipping, handling, and return fees.

    • Assets:

    • Supplier practices that enhance operational efficiency.

  • Getting References

    • Asking for references from established suppliers to verify quality.

  • Supplier Incentives

    • Options like trade credit or technical assistance may be available.

    • Certain vendors, especially casket companies, may offer additional services if exclusive agreements are made.

    • Caution is advised:

    • Beware of overly tempting deals or restrictive contracts that may limit future options.

  • Buyer's Responsibilities

    • Importance of timely payment and treating sales representatives respectfully.

    • Don'ts for Buyers:

    • Avoid ordering excess product with intentions to return most.

    • Do not pressure sales reps for unfair pricing.

    • Avoid actions that could lead to a bad reputation within the funeral service community.

Inventory Control

  • Time-Sensitivity of Funerals

    • The urgency surrounding the services requires efficient inventory management.

  • Definition of Inventory

    • Inventory includes goods or stock held for resale at a profit (merchandise).

  • Importance of Inventory Management

    • Critical for meeting the needs of families swiftly.

    • Examples of potential issues:

    • The unavailability of essential items (e.g., register books) at crucial times.

  • Challenges with Inventory Management

    • High costs associated with carrying inventory include:

    • Purchase expenses, taxes on assets, storage costs, insurance, and possible losses from theft or damage.

  • Determining Inventory Levels

    • Understanding how much inventory to retain is an ongoing challenge.

    • Traditional Method: Economic Order Quantity (EOQ)

    • Definition: A formula that combines the number of items sold annually with shipping and storage costs to optimize stock levels.

    • Trade-offs:

      • Large orders reduce shipping costs but increase storage costs and liabilities.

      • Small orders increase shipping costs but reduce storage expenses.

    • Limitations of EOQ:

    • It assumes static conditions; does not adapt to changes in shipping, storage, or demand.

    • Statistical Inventory Control:

    • A more complex method accounting for variability in supply and demand to maintain accurate stock levels.

Keeping Track

  • Methods of Tracking Inventory

    • Physical Inventory System:

    • Requires manual counting of stock.

    • Time-consuming and disruptive if done frequently.

    • Cycle Counting:

    • Method of counting selected items throughout the year instead of all at once.

    • Example: Count cremation urns one month and register books the next.

    • Perpetual Inventory System:

    • Real-time updates of inventory with sales transactions, similar to systems used in retail.

    • Accuracy is essential to prevent discrepancies from repeated scans of the same item.

    • Two-Bin Inventory System:

    • Basic approach where double the desired stock quantity is ordered (e.g., buy two cases of sympathy cards).

    • When one case is depleted, the second bin is used while reordering.

Review Questions

  • Example of Cycle Counting:

    • Departments count inventory at different times (e.g., Housewares in March, Shoes in June, Appliances in September).

  • ABC Method of Inventory Management:

    • Prioritizes inventory based on value or criticality to operations rather than just minimizing costs.

  • Example of Perpetual Inventory System:

    • A point-of-sale system that updates inventory in real time with every purchased item.