IPS 233 Ch7

Learning Outcomes

  • Define onboarding and orientation.
  • Explain objectives and benefits of onboarding.
  • Identify responsibility for onboarding processes.
  • Recognize motivation theories and their link to employee performance.
  • Discuss employee retention strategies.

Defining Onboarding and Orientation

  • Onboarding: Comprehensive integration process for new employees.
  • Orientation: Short-term program that introduces new employees to the organization.
  • Key elements include familiarizing employees with organization culture, policies, job requirements, and colleagues.

Purpose of Onboarding and Orientation

  • Helps new employees understand their roles and organization goals.
  • Fosters belonging, reduces uncertainty, and enhances job performance.
  • Aims for quick integration to ensure effectiveness.

Benefits of Orientation

  • Greater employee security and reduced stress.
  • Enhanced understanding of contributions to employer.
  • Improved relationships between new hires and existing staff.
  • Reduced turnover and quicker productivity.

Reasons for Ineffective Onboarding

  • Lack of time or ability from supervisors.
  • Misplaced emphasis on paperwork and outward organization promotion.
  • Insufficient attention to employee engagement and adaptation.

Responsibility for Onboarding

  • Multiple stakeholders involved: Supervisors, HR, mentors, and new employees.
  • Each has distinct roles, from providing information to supporting integration.

Scope of Orientation

  • General and specific departmental orientations are essential for effective onboarding.
  • Important to include an employee handbook that guides policies and organization culture.

Approaches to Orientation

  1. Formal Orientation: Planned activities at designated times.
  2. Informal Orientation: Self-directed learning facilitated by peers.
  3. Verbal, Written, Audiovisual, Systems-based, Digital: Combination of methods to convey information effectively.

Planning Orientation

  • Requires 3-6 months, considering goals, budgeting, and participant needs.
  • Key personnel and flexibility should accommodate diverse employee backgrounds.

Evaluation of Orientation Programs

  • Assessing effectiveness through feedback and statistical insights.
  • Continuous improvement necessary to maintain relevance and effectiveness.

Problems in Onboarding Process

  • Issues like information overload, lack of engagement, and failure to adapt hinder onboarding success.

Definitions of Motivation Theory

  • Key theories include Maslow’s Hierarchy, Alderfer’s ERG Theory, and Herzberg’s Two-factor Theory.
  • Motivation drives performance and influences employee behavior through various factors.

Retention of Human Resources

  • Retention focuses on managing the psychological contract between employees and employers.
  • Employee expectations include fair treatment, safety, job security, and recognition; employers expect dedication, quality work, and adherence to standards.