Skandvig Terra PLC Stakeholders
Internal Stakeholders:
- Yannick Pedersen
· Director of the FreshWater Division (line 17)
· Situational leadership (line 19-20)
· Fast thinker (in response to shortages of potable water due to climate change, he was able to find alternative sources of potable water (line 15-18)
· Had clashes with Ariadne regarding the water treatment plant update delays (line 24-26)
- Ariadne Johansen
· Director of the Engineering Division (line 22)
· Autocratic leadership, leading to delayed tasks involving the Fresh Water Division (water treatment plants update) due to having different priorities (line 23, 24-26)
- Jayne Dees
· Director (line 106)
· Proposed for SVT to develop low-cost water purifiers (line 112)
· Made her own research which is to operate water purifiers using solar power (line 113-115)
· Spent three months teaching English in village schools in Sudan in 2019 (line 106-107)
SVT Employees
- Newly hired employees for Engineering Division
· 300 vacancies filled for highly skilled and specialised employees that can work well in team environment (line 65 -68)
· Went through induction training including a visit to SVT’s factory in Norway (line 71)
- Old employees
· After 10 years of employment under SVT, employees are offered 3 months paid leave to join the Outreach Program in LEDCs || (line 99)
· Employees taught in schools, dug wells, repaired infrastructure and provided training to local people (line 101)
· Travel expenses, accommodation cost and salaries covered by SVT (line 100)
· 6000 employees took part (line 103)
- Employees that join SVT following acquisition of H4
· Work three eight-hour shifts per day
· Given one-time incentive for agreeing to the new flexible-working contract
- SVT’s Marketing Department
· Used secondary market research to investigate the spending patterns of low-income families in LEDCs and their access to media. (line 134-135)
- SVT’s Human Resource Department
· Met resistance following takeover of H4 since long-serving employees from H4 resist the changes made by SVT, essentially an organisational culture clash (line 59)
· Since a quarter of H4 employees decided to resign, SVT’s HR organised recruitment to fill 300 vacancies (line 66).
· Chose carefully where to advertise the vacancies and all vacancies were filled within 3 months = efficient (line 69-70)
- Board Member
· Impressed by Jayne’s idea regarding water purifiers needing to be operated by solar power, be simple to use, inexpensive and long-lasting (10 years) because it fitted well with SVT’s vision statement. (line 114-115)
· Have not agreed on the pricing strategy of WF15 (line 127)
- Directors
· Several believed that WF15 should be a not-for-profit operation, a minority felt that SVT should go further and subsidise the product to make it affordable to as many people as possible. (line 127-129)
· Two directors are against subsidising the WF15, believing that it will negatively impact SVT’s overall profitability. (line 129-130)
External Stakeholders:
- Rival Engineering Company, H4 PLC
· Manufactures steam and gas turbines in four factories in UK (line 50)
· Originally family-owned business (line 51)
· Complete takeover by SVT’s Engineering Division in 2015 (line 49-50)
Before takeover:
· work 5 days per week from 8 to 5; ~27% of total week (line 52)
· competitive salaries (line 53)
· no financial/ non-financial rewards offered (line 54)
After takeover:
· factories operate 24 hours every day (line 58)
· employees work 8 hours per day (three eight-hour shifts) (line 58)
· employees receive one-time incentive payments (line 60)
· employees agree to new shift pattern every 6 months (line 62)
· employees who do not want to sign contract under SVT were offered generous payments to leave (line 63)
- Geng PLC
· Major water supplier in UK (line 32-33)
· Acquired by SVT Fresh Water Division (line 32)
- NGOs/Charities
· Identify projects (line 104)
· Work together with SVT to make best use of SVT employees (line 104-105)
- Customers (Sudanese People)
· People in less economically developed countries (LEDCs) (line 97)
· Poor people that could not afford potable water and water purifiers (line 108-109)
- James Azuki, WF15 Creator
· An university student from Tanzania (line 120-121)
· Won the competition held by SVT in search for low-cost, easily transportable water purifiers (line 120)
· His design, WF15, won the competition and SVT agreed to retain its name. (line 122)
- World Health Organization
· Set up guidelines for potable water (line 124-)
| Stakeholder | Concern |
|---|---|
| Customers | Clean and reliable water supply |
| People affected by CSR | Environmental and social impact of SVT's activities |
| WF15 creator | Successful implementation of WF15 |
| Government Entities | Compliance with regulations and policies |
| Competitors/Rival Businesses | Impact on market competition |
| NGOs & Charities | SVT's contribution to social and environmental causes |
| Employees at SVT | Job security and fair working conditions |
| Shareholders of SVT | Return on investment |
| Directors of SVT (Yannick, Ariadne) | Business growth and profitability |