Datto RMM
Overview of Datto RMM by Kaseya
Detailed walkthrough of each section and feature.
Major areas to cover include:
Dashboard
Devices
Policies
Jobs
Automation
Monitoring
Patch Management
Reports
Administration
1. Dashboard
Overview: Control center providing a summary of the RMM environment.
Key Features:
Customizable widgets for user preferences
Displays status of devices
Shows open tickets and current alerts
Provides overall system health metrics
2. Devices
Overview: Management section for all supervised endpoints.
Key Features:
Discovery: Automatically scans networks to find devices.
Agent Deployment: Installs RMM agent for monitoring and management.
Device Information: Access detailed info (hardware specs, installed software, network configurations).
Remote Access: Tools available include remote desktop, file transfer, and command prompt for device interaction.
3. Policies
Overview: Predefined sets of rules/actions applied to devices.
Key Features:
Policy Creation: Define rules for antivirus updates, software installations, etc.
Assignment: Assign policies to groups or individual devices for compliance.
Enforcement: Automatically applies policies across all endpoints.
4. Jobs
Overview: Schedules and executes tasks across devices.
Key Features:
Job Creation: Set jobs to run scripts, deploy software, or perform maintenance.
Scheduling: Schedule jobs for specific times or intervals.
Monitoring: Track job progress and status in real-time.
5. Automation
Overview: Simplifies repetitive tasks using scripting and scheduling.
Key Features:
Script Library: Access pre-built scripts or create custom scripts.
Automation Policies: Define workflows triggered by specific conditions (e.g., system performance thresholds).
6. Monitoring
Overview: Monitor system performance and receive alerts on potential issues.
Key Features:
Alerts and Notifications: Set custom alerts for performance metrics, hardware failures, or security issues.
Thresholds: Define thresholds for monitoring to alert on potential issues.
Reporting: Generate system performance reports including alerts and resolutions.
7. Patch Management
Overview: Keeps systems updated with the latest patches.
Key Features:
Patch Approval: Review and approve patches before deployment.
Automated Deployment: Schedule patches for automatic deployment.
Compliance Reporting: Generate reports to check device compliance with patch policies.
8. Reports
Overview: Generates detailed reports for analysis and compliance.
Key Features:
Custom Reports: Create tailored reports for specific needs.
Scheduled Reports: Automate report generation and distribution.
Export Options: Reports can be exported in formats like PDF and Excel.
9. Administration
Overview: Manage user accounts, permissions, and system settings.
Key Features:
User Management: Create/manage user accounts, assign roles, and set permissions.
System Configuration: Adjust settings as per organizational needs.
Security Settings: Configure security policies including multi-factor authentication for RMM protection.