Quality Management in the Blood Bank
I. Quality
A. Commonly Used Quality Terms (AABB)
Explain the following terms:
Biovigilance
Calibration
Change Control
Control Chart
Near-miss Event
Process
Process control
Qualifications
Quality Assurance
Quality control
Quality indicator
Quality management
Requirement
Specifications
System
Validation
B. Quality Forms
C. Organizations / Accrediting Body
Compliance programs evaluation states how effective the facility meets regulatory
and accreditation requirements (Usually
every _____ years)
D. Quality Building Blocks
Explain/Differentiate the different terms under quality management (3).
E. Risk Assessment
F. Need to Memorize
II. Quality Building Blocks
A. Quality Control
What do we do in quality control?
B. Quality Assurance
QA Indicators
What are the QA indicators?
C. Quality Management System
Explain what is quality management system.
III. QMS Essentials
A. Organization
B. Facilities and Safety
C. Personnel
D. Equipment
E. Purchasing and Inventory
F. Process Management
What is/are SOPs?
G. Documents and Records
H. Information Management
I. Non-conformance Management
What is non-conformance management about?
J. Assessments
What is the best assessment tool?
K. Continual Improvement
What is PDCA?
IV. Cost of Quality
What are the four basic costs?
What are the good costs and bad costs? Then differentiate them.