The Other Side of Outsourcing

Many Indians speak fluet english right now, compared to over 200 years ago, when English was primarily spoken by the British colonialists, leading to a significant evolution in communication and business practices in India.

People take service and sales calls for many transnational corporations around the world

• They make a lot more many than if they were on many other jobs. They get disposable money

Competition of workers is fierce. Ambassadors go to school to recrute people. Many people submit applications every day, but only 6% get hired.

At school, kids learn the American dialect to prepare for the call centre

• Westernization of these kids

Kids in the call centre get $200 a month, $1000 a month in American standards, without MBA’s. Superviser got $100 a month, after graduation with a MBA. The standard of living in India is 1/5 of the standard of living in America, so $200 a month is good for them

These kids carry Americanization more that it was back in the day

All of the young adults have American names (ex. along with india food, girls eat pizza hut.)

Back in the day,at 21, girls were probably getting married, not getting jobs

People have become more materialistic, and now go brand shopping

Role model has changed in girls (sisters see Bill Gates as role model, mother sees her god as a role model.)Girls say that parents are not as much as a role model anymore (ex. a girl says her parents want her to get married now, but she says no)

Scholar worries that family bond that holds indian culture together may be eroding (ex. believes that if someone becomes rich or wealthy enough, people will take their parents to a old peoples home.)

Valentines day is a new thing in India, and a man of a group doesn’t like it, as people should love each other all year