Notes: UNIT I & UNIT II

UNIT I – What is Communication?

• Learner Outcomes: (6 hours)

  • 1. assess different theories of communication
  • 2. explain the communication process
  • 3. model ways in which selective factors influence the communication process and act as barriers
  • 4. adapt techniques for communicating in the
  • a. virtual space
  • b. face-to-face environment

• Content:

  • 1. Definitions of communication
  • 2. Communication Process
  • a. transactional model of communication
  • b. elements of communication
  • 3. a. Factors influencing the communication process: such as generational gap, peers, gender, culture, family, religion, self-concept, education, socio-economic status, and work environment
  • b. Barriers to communication (Internal/External; semantic and language; Physical, psychological, physiological)
  • 4. Effective communication techniques: listening, paraphrasing, direct questioning, clarifying, focusing, silence, diverse opinions, diverse expressions and other techniques

UNIT II – Language in the Caribbean Context (6 hours)

• Learner Outcomes:-

  • 1. explore features of language versus a language
  • 2. develop an appreciation of the development of the Caribbean language situation based on the influence of historical and social factors
  • 3. examine areas of divergence between Jamaican Creole and Jamaican Standard English

• Content:

  • 1. a. What is language?
    • b. What is a language?
  • 2. Influence of historical and social factors (colonization, migration, education, globalization)
  • 3. Comparison of Standard English and Caribbean Creole - lexicon (phonology and