Conflict Resolution Process Overview

Conflict Resolution Overview:

• Focus on appropriateness of the conflict resolution process.
• Key factors determining suitability:
• Practicality
• Intent
• Needs of the parties involved

Factors Affecting Suitability:

• Number of parties involved.
• Location of the parties.
• Stage and intensity of the conflict.
• Nature of issues involved.

Resolution Processes:

• Mediation:

• Suitable for fewer parties in close proximity.

• Aims for improved communication and relationship maintenance.

• Typically lower conflict intensity allowing face-to-face meetings.

• Conciliation:

• Appropriate when parties are distant or high conflict intensity exists.

• Parties do not meet directly; conciliator meets with them separately.

• Relationship importance is lower; focus on concessions to resolve issues.

• Arbitration:

• Used when parties have contractual obligations.

• Suitable for conflicts requiring a subject matter expert.

• The arbiter resolves disputes based on agreements made.

Influence of Uninvolved Parties:

• Recommended approaches may vary based on the involvement of legal or judicial systems:
• Collaborative law for divorces.
• Restorative justice in juvenile cases.
• Shuttle diplomacy in international conflicts.

Key Takeaway:

• Choosing the right resolution process hinges on the practicality, intent, and needs of all parties involved in the conflict.