Chapter 11 Questions from Textbook

Which of the following is true?
- A. Every client is a unique individual.
- B. Clients of the same age with the same condition are much the same.
- C. Support workers should focus only on the client’s physical problems.
- D. People are not influenced by their genetics and their environments.
A professional supportive relationship is established for the benefit of the:
- A. Client and the support worker
- B. Client, the support worker, and the health care team
- C. Client
- D. Client’s family
A family is:
- A. A mother, father, and children who live together
- B. A biological, legal, or social network of people who provide support for one another.
- C. Two or more people who are legally related to each other
- D. A group of people who live in the same house
Common courtesy is a sign of:
- A. Empathy
- B. Interdependence
- C. Respect
- D. Need
Independence is:
- A. Not depending on others for control or authority.
- B. Being unable to manage without help
- C. Relying on others for support
- D. Showing acceptance for another person.

When supporting clients from families in conflict, your supervisor expects you to:
- A. Help family members resolve the conflict
- B. Observe and report on family interactions.
- C. Ignore any conflict you witness
- D. Take sides in family arguments
TF - Conflict in families may be hidden.
TF - Part of your role is to help families deal with their interpersonal problems.
TF - You should always take your client’s side in a disagreement.

Which of the following represent different types of families you may work with?
- A. A married couple with or without children
- B. An unmarried couple living together, with or without children
- C. A widowed grandparent raising grandchildren
- D. A divorced parent living with a partner
- E. Two women or two men living together in a same-sex relationship
- F. Older parents, adult children, and grandchildren living together
Which of the following are factors that can influence psychosocial health?
- A. Personality
- B. Family background
- C. Environment
- D. Disease
- E. Life circumstances
Which of the following are elements of professional helping relationship?
- A. There is a defined role within the relationship.
- B. People involved may not choose the relationship.
- C. The helper is judgemental.
- D. One person takes responsibility for helping the other.
- E. Both people in the relationship seek to have their needs fulfilled.

Feeling compassion for or understanding the difficulties of another person is the definition for:
- A. Compassion
- B. Respect
- C. Empathy
- D. Sympathy
Being competent means you must:
- A. Seek and participate in lifelong learning.
- B. Be flexible when making decisions
- C. Take direction well from your supervisor
- D. Act professional at all times
Which is an indicator of a professional relationship versus a friendship?
- A. The relationship is not goal-directed.
- B. The helper is nonjudgemental.
- C. Both people may be judgemental.
- D. Behaviours are based on personal roles.
Empathy involves:
- A. Recognizing and understanding another person's emotions.
- B. The desire and actions to reduce problems
- C. Offering advice and solutions
- D. Desiring to change the person's behaviour
Dependence is the state of:
- A. Relying on others for support.
- B. Relying on each other for support
- C. Not depending on others
- D. None of the above

How can you show your client respect?
- Accepting the client’s values, feelings, lifestyle, and decisions
- Being courteous and polite
- Recognizing the client’s need for privacy and independence
- Encouraging clients to express preferences, make personal choices, and do as much as they can for themselves
Describe the difference between a professional helping relationship and a friendship.
- A professional helping relationship is established to benefit the client, whereas a friendship is a personal social relationship that benefits both people involved.