Quick Reference Book - Cabin Crew EC-ISI MSN2123

Quick Reference Book - Cabin Crew EC-ISI MSN2123

Document Requirements

  • Document Purpose: This document is essential for cabin crew operational procedures and must not be removed from the aircraft.

  • Aircraft Model: EC-ISI, specifically for A320 configurations.

List & Log of Revisions of Documents

  • Preflight Checklist (PCL): Revision 05, Date: July 2025

  • Equipment Emergency Layout (EEL): Revision 04, Date: July 2025

  • Abnormal & Emergency Procedures Checklist (AEPC): Revision 03, Date: July 2025

  • Cabin Preparation & Evacuation Checklists (CPEC): Revision 03, Date: July 2025

  • Foreseen Emergency Announcements (FEA): Revision 04, Date: October 2025

  • Aircraft Briefings (ACB): Revision 05, Date: July 2025

Cabin Crew Operational Equipment (SCCM FWD STATION)

  • Equipment for the Forward Station:

    • 2 Jumpseats/Harnesses

    • 2 Crew Life Vests

    • 2 Fire Extinguishers

    • 2 Emergency Flashlights

    • 2 Manual Release Tools (MRT)

    • 1 Megaphone

    • Cabin Log Book

    • Dangerous Goods Kit (DGK)

    • Safety Cards (Various Types)

Emergency Equipment Layout

Forward Area

  • Safety Equipment:

    • 3 Oxygen Bottles + 6 Masks

    • 2 Emergency Flashlights

    • Fireproof Gloves

    • First Aid Kit (FAK)

  • Area Specifications:

    • Slide 1L/2L: Pressure in the Green Zone

    • Final area checks for all emergency equipment placards.

AFT Area

  • Equipment includes:

    • 2 Jumpseats/Harnesses in both 2R and 2L areas

    • Portable Breathing Equipment (PBE)

Documentation Needed

  • Documentation Folder: Ensure all relevant safety and emergency documents, including the DGK + Doc 9481 (Red Book), are correctly located.

Abnormal & Emergency Procedures Checklist

General Emergency Procedures

  • Slow Decompression:

    1. Turn on cabin lights.

    2. Notify Cockpit.

    3. Grab oxygen bottles, as needed.

    4. Check lavatories and passengers.

  • Rapid or Explosive Decompression:

    1. Grab and don an oxygen mask immediately.

    2. Stop trolleys and take a seat.

    3. Verify cabin lights.

    4. Remain seated until the emergency descent ends.

Oxygen Supply Procedures

  • To Passenger:

    1. Check vital signs.

    2. Administer oxygen mask by loosening tight clothing.

    3. Notify cockpit.

    4. Ensure oxygen does not fall below 200 psi.

General Fire Fighting Procedures

  1. Fight the fire immediately and coordinate actions.

  2. Establish communication with the cockpit.

  3. Disconnect electrical power in the affected area.

  4. Use extinguishers, PBE, fireproof gloves, etc.

  5. Remove oxygen bottles and flammable items from the area.

Specific Fire Situations

  • Fire in Lavatories:

    1. Notify Cockpit immediately to disconnect power.

    2. Fight fire if the door is cold, using caution.

  • Fire in Oven: Disconnect oven, notify cockpit, and extinguish as necessary.

  • Lithium Battery Fires: Inform cockpit and manage using proper extinguishing techniques.

Emergency Landing Procedures

Foreseen Emergency Landing

  • Brief SCCM and crew on:

    • Nature of the emergency.

    • Time remaining and special instructions.

  • Prepare galleys and secure all items.

  • Ensure clear communication regarding passenger preparedness for landing.

Ditching Emergency Procedures

  1. Confirm that the ditching briefing is communicated to all crew members.

  2. Ensure that life vests and safety equipment are nearby before the process is initiated.

  3. Instruct passengers on correct procedures for evacuations through the wing exits.

Language & Communication Protocols

  • Emergency announcements must be made in multiple languages for passenger understanding, including English, Spanish, Italian, and French, ensuring clear communication.

  • Document procedures for each language in cases of emergency situations, revealing necessary instructions and actions for both the passengers and crew.

Post-Emergency or Evacuation Procedures

  1. Post evacuation, check all areas of the cabin and cockpit.

  2. Move passengers to safety away from the aircraft, maintaining order and preventing re-entry.

Crew Responsibilities

  • Ensure proper duties in emergencies, including roles for SCCM, CCM2, CCM3, and CCM4, confirming they know their evacuation and equipment check responsibilities.