5.3 - Process Theories of Motivation
process theories of motivation - describe how various factors and situation factors in the Organizing Framework affect motivation
equity theory - a model of motivation that explains how people strive for fairness and justice in social exchanges or give-and-take relationships
distributive justice - the perceived fairness of the way resources and rewards are distributed or allocated
procedural justice - the perceived fairness of the process and procedures used to make allocation decisions
interactional justice - the quality of the interpersonal treatment people receive when procedures are implemented
voice - the discretionary or formal expression of ideas, opinions, suggestions, or alternative approaches directed to a specific target inside or outside of the organization with the intent to change an objectionable state of affairs and to improve the current functioning of the organization
voice climate - climate in which employees are encouraged to freely express their opinions and feelings
expectancy theory - holds that people are motivated to behave in ways that produce desired combinations of expected outcomes
expectancy - an individual's belief that a particular degree of effort will be followed by a particular level of performance
instrumentality - the perceived relationship between performance and outcomes
valence - describes the positive or negative value people place on outcomes
goal specificity - indicates whether a goal has been quantified