5.3 - Process Theories of Motivation

  • process theories of motivation - describe how various factors and situation factors in the Organizing Framework affect motivation

  • equity theory - a model of motivation that explains how people strive for fairness and justice in social exchanges or give-and-take relationships

  • distributive justice - the perceived fairness of the way resources and rewards are distributed or allocated

  • procedural justice - the perceived fairness of the process and procedures used to make allocation decisions

  • interactional justice - the quality of the interpersonal treatment people receive when procedures are implemented

  • voice - the discretionary or formal expression of ideas, opinions, suggestions, or alternative approaches directed to a specific target inside or outside of the organization with the intent to change an objectionable state of affairs and to improve the current functioning of the organization

  • voice climate - climate in which employees are encouraged to freely express their opinions and feelings

  • expectancy theory - holds that people are motivated to behave in ways that produce desired combinations of expected outcomes

  • expectancy - an individual's belief that a particular degree of effort will be followed by a particular level of performance

  • instrumentality - the perceived relationship between performance and outcomes

  • valence - describes the positive or negative value people place on outcomes

  • goal specificity - indicates whether a goal has been quantified