Class 7 - Age-related Communication and Grief

COMMUNICATIONS

Lesson Topics

  • Patient Observations

  • Age-related patient assessment

  • Grief cycle

  • P.I.E.C.E.S

Mental Status

  • Importance of visual assessment in providing information.

    • Abnormal findings include:

      • Drowsiness

      • Excitability

      • Obtundation: Insensitive to painful stimuli.

      • Stupor: State of lethargy with possible unresponsiveness.

      • Coma: Profound unconsciousness.

Levels of Alertness

  • A: Alert

  • V: Responds to Verbal stimuli

  • P: Responds to Physical stimuli

  • U: Unresponsive

Motor Activity

  • Typically, individuals without physical disabilities exhibit good balance and mobility.

    • Abnormal findings may include:

      • Ataxia: Uncoordinated movement.

      • Paralysis

      • Restlessness

      • Agitation

      • Bizarre body postures/movements

      • Immobility

Appearance

  • Indicators of potential abuse/neglect:

    • Inappropriately dressed for the weather or poor hygiene.

  • General appearance should reflect:

    • Age

    • Lifestyle

    • Occupation

    • Socioeconomic group

    • Environmental conditions

Breath and Body Odors

  • Can indicate underlying conditions/illnesses:

    • Alcohol/Mouthwash: Intoxication.

    • Acetone: Hyperglycemia.

    • Feces: Bowel obstructions.

    • Ammonia: Kidney/bladder issues.

Facial Expressions

  • Reveal emotions such as:

    • Fear

    • Anxiety

    • Pain

    • Anger

    • Withdrawal

  • Important to observe changes during assessment.

Mood and Speech

  • Should be contextually appropriate.

    • Abnormal findings include:

      • Unusual happiness

      • Indifference

      • Mood swings

      • Hallucinations.

  • Assess:

    • Quantity, rate, and fluency of speech.

    • Abnormal findings include:

      • Aphasia: Loss of speech.

      • Dysphonia: Abnormal voice.

      • Dysarthria: Poorly articulated speech.

Thought, Attention, and Perception

  • Patients should be oriented to:

    • Person

    • Place

    • Time

  • Healthy thoughts and perceptions are logical, relevant, and coherent.

    • Abnormal findings include:

      • Hallucinations

      • Obsessions

      • Inability to focus.

    • Use questions to check orientation.

AGE-RELATED ASSESSMENTS

Communicating and Assessing Different Age Groups

  • Paramedics must adapt communication for:

    • Infants

    • Toddlers

    • Preschoolers

    • School Age Kids

    • Teenagers

    • Adults

    • Seniors

Infants and Caregivers

  • Calls involving infants are often distressing; paramount to remain calm.

  • May involve two patients: the infant and the caregiver.

  • Maintain body temperature during physical exams.

Infants (Birth – 1 Year)

  • Constantly in motion; limp presentation indicates sickness.

  • Characteristics include:

    • Strong cry

    • Belly breathers

    • Poor skin color, nasal flaring, accessory muscle use indicate difficulty breathing.

Toddlers (1-3 Years)

  • Explain assessments in simple terms; make them fun.

  • Avoid separation from parent/caregiver; build rapport through play.

Preschoolers (3-5 Years)

  • Able to express discomfort but have varying fears.

  • Use of equipment may ease fear; importance of gentle communication.

School-Age Kids (5-12 Years)

  • Growing rational thought; can provide history accurately.

  • Maintain reassuring tone; explain assessments in detail.

Teenagers (13-18 Years)

  • Capable of understanding situations; more like adults.

  • Concerns about privacy and body image; involve them in decision-making.

Adults

  • Communication can be hindered by:

    • Alcohol/drug use

    • Mental illness

    • Developmental delays

    • Language barriers.

Seniors

  • Treat with respect; identify how they prefer to be addressed.

  • Speak slowly; provide assistance with aids as needed.

  • Listening skills and reassurance are crucial for effective communication.

GRIEF CYCLE

Key Points

  • Individual responses to grief vary.

  • Ethnicity, beliefs, and culture play a significant role in grief processing.

Kubler-Ross Grief Cycle

  • Stages:

    • Shock

    • Denial

    • Anger

    • Bargaining

    • Depression

    • Testing

    • Acceptance

P.I.E.C.E.S

Assessing Patients with Confusion/Dementia/Delirium

What is P.I.E.C.E.S?

  • A non-pharmacological assessment tool used to identify causes of behavioral symptoms in dementia.

    • P: Physical

    • I: Intellectual

    • E: Emotional

    • C: Capabilities

    • E: Environment

    • S: Social/support network

Physical Health

  • Monitor patients for changes during assessment for reassurance.

  • Dementia is a progressive decline in mental function.

Delirium

  • Caused by acute stress, medications, or environmental changes.

  • Symptoms include restlessness and confusion; requires careful history-taking.

I WATCH DEATH (Causes of Delirium)

  • Infections

  • Withdrawal

  • Acute metabolic crises

  • Toxins/drugs

  • CNS pathology

  • Hypoxia

  • Deficiencies

  • Endocrine issues

  • Acute vascular problems

  • Trauma

  • Heavy metals

Physical Health in Elderly

  • Chronic pain is common; may require tailored pain management due to medication effects.

Intellectual Ability

  • Affected by neurological diseases and mental conditions; 7 As of altered intellect.

Amnesia

Inability to Recollect

  • Short-term and long-term memory distinctions.

  • Considerations in daily living; constant reassurance needed.

Other Cognitive Considerations

Aphasia

  • Impairs language abilities and comprehension; various types exist:

    • Expressive

    • Receptive

    • Anomic

    • Global

Apathy

  • Lack of interest; differs from depression as patients require social interaction.

Altered Perception

  • Inaccurate reality discernment; may confuse illusions with hallucinations.

Agnosia

  • Loss of recognition and inability to interpret sensations; may create frustration.

Apraxia

  • Inability to execute tasks; frustration in performing everyday activities.

Anosognosia

  • Denial of illness severity; may ignore medication needs.

Emotional Adjustments

  • Changes in environment can increase anxiety or behavioral issues.

Capabilities

  • Assess typical abilities and encourage independence with supportive tools.

Environmental Factors

  • Observe living conditions; ensure safety and comfort.

Social Factors

  • Patients with dementia need social interaction; mitigating loneliness is essential.

QUESTIONS?