Incident-To vs. Split/Shared Services (Medicare E&M Billing)
Context & Key Terminology
- Medicare-specific rules dominate this topic; when the speaker says “incident-to” or “split/shared,” assume CMS rules unless another payer is explicitly mentioned.
- Other carriers (Aetna, UHC, etc.) may say they “follow incident-to guidelines,” but their policies can diverge.
- Best practice: call all non-Medicare scenarios “advanced-practitioner billing” to avoid confusion.
- Preferred label for non-MD/DO clinicians: Advanced Practitioner (AP) or Nurse Practitioner (NP) / Physician Assistant (PA) rather than “Non-Physician Practitioner (NPP)” or “mid-level.”
Incident-To Services (Office/Clinic Only)
- High-level definition
- Service performed by an AP but billed under the supervising physician’s National Provider Identifier (NPI) as though the physician personally delivered it.
- Why use it? 100\% Medicare physician fee schedule (vs. 85\% if billed under the AP’s own NPI).
- Core CMS criteria (all must be satisfied)
- Initiation by Physician: Physician conducts the initial visit, establishes diagnosis & plan of care (POC).
- Direct Supervision (same office suite, immediately available)
- Physician need not enter exam room, but must be on-site.
- Vacation, hospital rounds, or Aruba ≠ direct supervision ➔ service fails incident-to.
- Continuity & Same Problem Rule
- Follow-up must address the exact condition in the original POC.
- Any new problem → Requires new physician visit before future incident-to billing.
- Non-Facility Setting Only
- Allowed: private office, rural health clinic, physician-owned clinic.
- Not allowed: hospital inpatient, hospital outpatient departments, SNF, other institutional sites.
- Practical example
- Visit 1: Dr. Smith diagnoses low-back pain, writes detailed POC.
- Visit 2: NP Rachel performs follow-up while Dr. Smith is in the office ➔ bill incident-to.
- Scenario change: Patient during Visit 2 complains of new shoulder pain ➔ cannot bill incident-to; physician must evaluate shoulder first.
- Common pitfalls & audit flags
- Billing under a physician on vacation or off-site.
- Using a scheduling “grid” only; ignoring POC initiation & same-problem rules.
- Lack of documentation showing physician involvement beyond the first visit.
Split / Shared E&M Services (Facility-Based)
- High-level definition
- Same calendar day, both physician & AP each provide medically necessary portions of one Evaluation & Management (E/M) service.
- Service may be billed under either practitioner’s NPI depending on who performed the substantial portion.
- Settings allowed
- Hospital inpatient, observation, ED, hospital outpatient clinics, SNF (Part B), etc. (Office use uncommon; office usually uses incident-to instead.)
- Operational requirements
- Same-Day Rule: Two separate encounters on different days cannot be combined.
- Medically Necessary Work by Each
- Both document distinct, non-duplicative contributions (history, exam, medical decision-making, counseling, etc.).
- Determining billing provider
- Component-based approach: Whose work meets the substantial portion standard (historically, majority of history/exam/MDM—now tied to time or MDM).
- Time-based approach (2023+ guidance): Add total minutes spent face-to-face + non-face-to-face on day of encounter. If physician > 50\% of total time ➔ physician NPI (100 %); otherwise AP NPI (85 %).
- Documentation essentials
- Clear delineation: “Dr. Lee spent 20 min reviewing diagnostics & finalizing plan; PA Brown spent 15 min obtaining full history & exam.”
- Single combined note acceptable if roles/time/MDM are explicitly attributed to each provider.
- Example
- Morning: PA performs comprehensive history & exam (25 min).
- Afternoon: Physician reviews, adjusts meds, discusses plan with patient & family (35 min).
- Total time = 60 min; physician = 35 min (>50\%) ➔ bill under physician NPI at 100 %.
Incident-To vs. Split / Shared — Fast Comparison
- Location
- Incident-To: Office / freestanding clinic.
- Split/Shared: Facility (hospital inpatient/outpatient, ED, SNF, etc.).
- Who sees patient?
- Incident-To: Only AP on DOS; physician saw initial visit.
- Split/Shared: Both AP and physician, same day.
- Supervision requirement
- Incident-To: Direct (physician on-site).
- Split/Shared: No direct on-site requirement; merely both contributing same calendar day.
- Billing NPI & Reimbursement
- Incident-To: Always physician NPI ⇒ 100\%.
- Split/Shared: Whichever provider did substantial portion; physician = 100\%, AP = 85\%.
Compliance, Ethical & Practical Considerations
- Financial incentive vs. risk
- Incorrect incident-to billing → potential overpayment, penalties, false-claims exposure.
- Terminology matters: Mislabeling AP services as “incident-to” when payer is non-Medicare can confuse staff and auditors.
- Organizational policy
- Some practices deliberately avoid incident-to to sidestep audit risk; they accept 85\% payment.
- Provider respect & morale
- “Non-Physician Practitioner” label can feel dismissive; using AP/NP/PA fosters inclusivity.
Tips, Best Practices & Quick-Check Questions
- Maintain a living roster/calendar showing which supervising physicians are physically present daily.
- Embed incident-to checklist in EHR: POC initiated? Same problem? Direct supervision? Continuity documented?
- For split/shared, use time stamps or separate attestations: “Dr. X spent __ min; NP Y spent __ min.”
- Train coders to flag notes mentioning new problems during incident-to follow-ups.
- During audits, verify:
- Presence of physician note in initial encounter (incident-to) or same-day contribution (split/shared).
- Correct site of service code (office vs. facility).
- Medicare AP reduction: 85\% of Physician Fee Schedule.
- Physician rate when criteria met: 100\% of Physician Fee Schedule.
- Substantial-portion threshold under time method: physician time > 50\% of total → physician billing.