Leadership and Negotiation Notes
Leadership: Negotiating Power
What is Leadership?
- Leadership is the ability to influence/guide a group towards a set of goals.
- Example: A naturally charismatic and confident person may emerge as a group leader during a class project, even without formal authority.
Trait Theories of Leadership:
- Extraversion
- Conscientiousness
- Emotional Intelligence
Behavioral Theories
- Leadership can be learned through observable behaviors.
- Initiating Structure
- Focus on Task Completion
- Example: Assigning Roles
- Consideration
- Focus on Relationships and Trust
- Example: Checking in on Team Wellbeing
- Example: A manager who checks in on employees’ emotional state while also setting clear goals.
Contingency Theories
- Effective leadership depends on the situation.
- Fiedler Model
- Match leadership style with the situation favorability.
- Task-oriented leaders do better in very favorable or very unfavorable situations.
- Path-Goal Theory
- Leaders help followers achieve goals by clarifying paths and removing obstacles.
- Example: A leader gives hands-on support to a confused team member but steps back when the team is confident.
Transformational vs. Transactional Leadership
- Transactional
- Focuses on structure, tasks, and rewards.
- Transformational
- Inspires followers to exceed expectations, driving innovations and change.
- Example: Steve Jobs was a transformational leader who inspired innovations and creativity, while a factory supervisor using quotas is transactional.
What is Power?
- Power is the capacity to influence others and control resources in an organizational setting.
Key Characteristics:
- Relational
- Power exists through interactions between people, not just in isolation.
- Example: A manager only has power if employees acknowledge and respond to it.
- Situational
- Power can change depending on the context or environment.
- Example: A team leader may have more influence during a project they’re experienced in, but less in areas outside their expertise.
- Neutral in Morality
- Power is neither inherently good nor bad–it depends on how it’s used.
- Example: Using power to mentor vs. using power to intimidate.
Leader Influence: A Research Review of French & Raven’s Power Dynamics
Types of Power (Based on French & Raven’s Bases):
Legitimate Power
- Comes from a formal role or position (CEO, Manager, Supervisor).
- Increases Employee Effort
Reward Power
- Ability to provide benefits or rewards (Giving Bonuses, Raises, Recognition).
- Relies on Structural Hierarchy
Coercive Power
- Ability to punish or enforce consequences (Firing, Demoting, Assigning Tough Tasks).
- Encourages desired behaviors and builds morale.
Expert Power
- Stems from specialized knowledge or skills (IT Specialist, Data Analyst, Engineer).
- Increases Employee Effort
Referent Power
- Based on charisma, respect, or admiration (Inspirational Leaders)
- Associated with Negative Emotions and Poor Performance
Informal Power does not require formal authority.
Formal Power is derived from an official position in a hierarchy.
Influence Tactics:
- Rational Persuasion
- Using logic, facts, and data to convince someone.
- Example: Sales increased by 20% after implementing this strategy.
- Inspirational Appeals
- Connecting with values, ideals, or emotions.
- Example: This Project will make a real impact on the community.
- Consultation
- Involving others in the decision-making process.
- Example: Asking team members for input on timelines.
- Ingratiation
- Using compliments or friendliness to win favor.
- Example: You always bring great insights–I’d love your thoughts.
- Personal Appeals
- Relying on loyalty or friendship.
- Example: As a friend, can you help me with this favor?
- Exchange
- Offering something in return.
- If you help me with this task, I’ll be happy to assist you with yours.
- Coalition Tactics
- Getting support from others to sway someone’s opinion.
- Example: The whole team agrees this approach works best.
- Pressure
- Using demands, threats, or persistent reminders.
- Example: You must submit this today or face consequences.
- Legitimacy
- Citing authority or rules.
- Example: Company policy requires this form by Friday.
Organizational Politics
- Organizational Politics involves behaviors used to gain and wield power within a workplace.
Political Behavior Includes:
- Self-Promotion
- Building Alliances
- Controlling Information
- Lobbying for Personal Gain
- Effective leaders must balance navigating political environments while keeping integrity and fairness.
What is Political Skill?
- Political Skill is the ability to understand and influence others to achieve personal or organizational goals.
Traits of Politically Skilled Leaders:
- Social Astuteness
- Accurately reading social cues and understanding motives.
- Example: Sensing when a coworker is frustrated despite their silence.
- Interpersonal Influence
- Adjusting tactics to fit the situation or individual.
- Example: Persuading a data-driven person with statistics and another emotional appeal.
- Networking Ability
- Maintaining useful social connections.
- Example: Staying connected with colleagues across departments.
- Apparent Sincerity
- Seeming authentic and trustworthy.
- Example: A leader who genuinely listens and follows through on promises.
Ethics in Power and Politics
Ethical Power Use:
- Being Transparent
- Promoting Fairness
- Modeling Ethical Behavior
Unethical Power Use:
- Maniupulation
- Coercion
- Deception
Negotiation and Effective Steps in Negotiation
- Negotiation is the process of reaching an agreement between two or more parties who have differing needs, goals, or perspectives.
Types of Negotiation:
- Distributive Bargaining (Win-Lose)
- Example: You negotiate the price of a used car. The more the buyer saves, the less the seller earns.
- Integrative Bargaining (Win-Win)
- Example: Two coworkers negotiate roles on a joint project by aligning strengths and preferences. They divide the work accordingly based on what they prefer, benefiting both parties.