Meeting Notes
Staffing Updates
Sales Reps:
- Splitting sales reps between two managers for better focus.
- Welcomed Levenston Adair (aka "Love").
- He takes copious notes and is working closely with Ryan.
Drivers:
- Two new drivers on OTR routes, tracking well.
- Josh Burgess rehired, starting Monday.
- PTO is expected to be lighter next week.
- Offer made to a former Sigma driver in Kentucky wanting to relocate to Ohio.
- Drivers coming out of training are expected to be good.
- Potential to reach 57 drivers, allowing for Wednesday coverage.
- Tracking progress of six new hires from late July/early August.
Social Media Campaign
- Campaign update:
- 86 link clicks, reached 4,200 people, 6,700 impressions.
- Targeting people with CDL or truck driving experience within a 50-mile radius.
- Most resumes still coming from Tenth Street or Indeed.
- Campaign running through the 18th with a budget (/day).
Employee Initiatives
- Culture Change:
- Discussion about employee of the month/quarter with a meaningful reward (e.g., gift card).
- SLT gave the green light for this initiative.
- Aims to formally recognize employees who step up and go the extra mile.
- Marketing meeting needed for employee initiatives to ensure consistency and support.
Team Performance and Needs
- Team Status:
- Still need a couple of inbound team members.
- Night shift is improving.
- Using Tenth Street for driver recruitment.
SLT Priority List
Oro/Pepper:
- Considering cutting off Oro for customers who haven't switched to Pepper.
- Tracking 148 active fires in the last 30 days, 131 in the last 7 days.
- Sales reps instructed to get all customers signed up for Pepper.
- Setting a deadline after which Oro orders will no longer be accepted.
- Minimum order requirement is working; orders below are flagged to sales reps.
- Orders under ship with a fee for the next six months.
- Goal is to eventually move all customers to orders over .
- Addressing concerns about credits and returns to avoid fee avoidance.
Inside Sales Support:
- Including merchandising and vendor cost issues related to off-invoice specials.
- Need to identify when issues are vendor-related.
- Whitney sends weekly shrinkage report to Kenny and Marquillo.
Personas:
- Heidi setting up customer numbers with delivery fees and margin schedules.
Upcoming Events
July 14th Event:
- Pushed back to July 16th.
February 1st Event:
- Now on the 16th (Wednesday).
- Customers seem happy with tower setup.
Vendor Issues
Pineapple Juice:
- Vendor setup for pineapple juice put on hold pending further discussion.
Vendor Returns:
- Discussion about transferring product in and out for inactive items.
- Cannot transfer for inactive items.
- Considering setting items to "no sales" to prevent them from showing up in Oro.
- Checking if vendor returns count as sales under the "no sales" setting.
Spices:
- Transitioning over spices; each's and subbing issues resolved.
- Setting up the each sub also.
- No issues reported with pricing or new labels.
Salt Procurement
ProVille Salt:
- Buying Salt Direct in truckloads to save approximately per year.
- Charlie to backhaul out of Akron.
- Will increase inventory slightly.
Sugar:
- Considering buying Cargill sugar direct from Atlanta in 50-pound bags.
- Checking pickup address to ensure it's not in downtown Atlanta.
Coke Bottler Issues
Unipro and Kuna:
- Reaching out to Unipro to see how others handle Coke deliveries.
- Kuna doesn't buy enough Coke to have the same issues.
Coke Direct:
- Contacting Coke directly to find out how other distributors handle the shaky and damaged product.
- Not enough people sell as much Coke to have the same issues.
- Trying different movement and pick paths but facing challenges with density.
Member Exchange:
- Considering using Unipro's member exchange to ask other distributors about Coke handling.
Unipro Compensation Report:
- Compensation Data:
- Unable to access Unipro's compensation report without participating in the survey.
- Considering purchasing it for around to see driver and warehouse compensation packages.
Dry Slot Update & Pizza Boxes
- Dry Endocrine Reduction:
- Need to sit down and discuss pizza boxes and limited-time offer (LTO) guidelines.
- Changing pizza box vendor to case makers.
DART Drops
- Warehouse Space:
- DART drops are labor-intensive but help with space management.
- Space limitations remain a concern.
Food Show Update
Vendor Registration:
- Vendor registration is open; two vendors signed up so far.
- Resending email blast with invite link.
Customer Invites:
- Working on customer invites and a custom bandana giveaway.
- Securing Vendor invitations for the Vicars faulty and slice food show.
Entertainment:
- Searching for entertainment after the original artist declined.
Website Update:
- Website framework and design in progress.
Flash Sales
- Obsolete Inventory:
- Flash sales are effectively moving obsolete inventory, with 54 cases sold so far.
- Planning to combine house inventory list with flash show items for promotions.
Margin Improvement Initiatives
- Margin Meeting:
- Directors are meeting to brainstorm ways to improve margin per delivery.
- Focusing on contributions from different teams.
Performance Metrics and Goals
Weeks on Hand:
- Current weeks on hand is 2.82.
Bill Rate Measurement:
- Addressing bill rate measurement after custom boxes.
Six-Day Delivery:
- Working on a production planner to project labor staffing and coverage for Saturday delivery.
- Emphasizing the importance of addressing issue picking before expanding to six-day delivery.
- Optimizing sniper shifts for increased output and reduced fatigue.
Repair and Maintenance:
- Addressing parking lot damage and GL codes.
- Getting quotes for line striping.
Customer Onboarding and Expansion
Red Oak:
- Red Oak removed from the onboarding list.
Kisana's:
- Kisana's onboarding on July 15.
Shade, GOVs, Old Scratch:
- Likely to onboard before the end of the year.
Sonic:
- Positive meeting with Sonic; exceeding on-time delivery and fill rate metrics.
- Potential for additional brands in the future.
Arby's:
- Potential opportunity with Arby's through their purchasing co-op.
Smoothie King:
- Starting conversations about potentially working with Smoothie King.
Territory Performance:
- Territory side continues to exceed goals every week.
- Restructuring in the territory department.
Sales Reps:
- Examining number of sales reps.
Operational Efficiency
Unit Per Hour (UPH) Goals:
- Working on new UPH for loaders and freezer pullers, running for two weeks to ensure accuracy.
- Plan for loaders to get paid by the pallet.
Minimum Orders:
- Completed.
Customize Each Markup:
- Still working on.
Pricing Server Replacement:
- New servers are in place.
- Setting up robust monitoring systems.
Warehouse 3D Slot:
- Have nothing.
Dry Inventory Reduction:
- Dry Inventory Reduction on the SLT priority list.
Dry Inventory
*Saw the fixed weight problem in Mathematica.
Driver Staffing Update:
*Quick staffing update.
*Just hired a driver this morning, which is a total Cigna driver
*Three good over night applicants to reach out too.
Restrictive Items on Pepper Upload
*We can do mass upload from Pepper
*We need to keep a refresher on that.
Update:
- Update: Pixlot, there is two franchise stores buying different pods in three different boxes.
- There also going to be thermal bags.
Chad's Updates
*It's hot.
Meeting:
- Meeting with Dave to figure out the update, and see where he wants to so with it.
- Meeting with Ireland to discuss the customer service we are getting.
- An alert was sent out about C and I.
- It was the alert systems that send the notifications about the problems.
- Had a brief meeting on that, and we figured it.