Chapter 2 – The Internet and World Wide Web
The Internet
Worldwide collection of interconnected networks linking millions of businesses, government agencies, educational institutions, and individuals.
Metaphor: Often described as the “network of networks.”
Originated as ARPANET in September\ 1969.
Initial goals:
Allow researchers to share information.
Function even if part of the network was destroyed (survivability via packet switching).
No single organization owns or controls the whole Internet; each organization maintains its own portion.
W3C (World Wide Web Consortium): develops research, sets guidelines and standards for Web technologies (HTML, CSS, XML, accessibility, etc.).
Internet2: high-speed private backbone (connecting 200+ universities & 115+ corporations) for next-generation Internet research.
Evolution of Home/Small-Business Access
Rapid shift toward broadband (high-speed) connections (cable, DSL, fiber, satellite, fixed wireless).
Access provider (ISP): business that offers Internet connectivity (free or fee-based).
Examples: cable operator, telephone company, cellular carrier, community wireless provider.
Data flow example
User requests a Web page → digital signals leave computer.
Cable modem converts digital data → RF signals → sends over coax into house drop.
Signals share neighborhood coax segment (≈500 homes).
Central cable system forwards traffic over high-speed fiber to cable operator/ISP.
ISP routes across the Internet backbone → destination server.
Server returns requested page → traverses the backbone → back through ISP → user PC.
IP Addresses & Domain Names
IP address: unique numeric identifier for every Internet-connected device.
Domain name: human-readable text mapping to an IP.
Examples: google.com, mit.edu.
Top-Level Domain (TLD) examples:
.com – Commercial organizations
.edu – Educational institutions
.gov – U.S. government
.mil – Military
.org – Non-profits
.biz, .info, .mobi, .travel, .pro, .coop, .museum, .name etc.
DNS server translates domain ↔ IP address pairs, facilitating the connection between users and web resources by allowing easier navigation through human-readable domain names.
World Wide Web (Web): global collection of electronic documents (Web pages) linked via hyperlinks.
Web site: group of related pages & assets stored on a Web server.
Web 2.0: sites enabling user interaction, collaboration, and content creation (blogs, wikis, social networks).
Home page: default/entry page a site or browser first displays.
URL (Uniform Resource Locator): unique Web address; syntax protocol://host/path (e.g., https://www.nps.gov/yell/index.htm).
Downloading: receiving data from the Internet; uploading: sending data to another computer.
Microbrowsers: stripped-down browsers for small screens (phones, smartwatches).
Web Browsers & Navigation
Browser: software to retrieve, render, and interact with Web pages (Examples: Chrome, Firefox, Edge, Safari, Opera, IE).
Browser launch & page fetch sequence
User starts browser.
Browser reads stored home-page URL.
ISP DNS resolves domain → IP.
Browser contacts Web server; server returns HTML; browser renders page.
Tabbed browsing: multiple pages in one window; switch via tabs.
Instant Search boxes let you query engines without visiting their homepage.
Search Tools
Two primary categories:
Search engines (Google, Bing, Yahoo!, etc.): use crawlers + index to locate resources.
Subject directories (Open Directory Project, Yahoo Directory): human-compiled, hierarchical catalogs.
Typical search workflow: enter query → engine returns ranked result set → click link → desired page loads.
Search operators to refine results:
Quotation marks for exact phrase ("information security").
Plus/Minus ( +include –exclude ).
site:, filetype:, intitle:, etc.
Categories of Web Sites (13 Types)
Portal – gateways aggregating content/services (Yahoo!, MSN).
News – current information (CNN.com).
Informational – factual data (CDC.gov, Wikipedia).
Business/Marketing – promote or sell products (Nike.com).
Blog – personal/chronological commentary; vlog = video blog.
Wiki – collaborative editing (Wikipedia).
Online Social Network – build communities (Facebook, LinkedIn).
Educational – learning resources (Khan Academy, Coursera).
Entertainment – games, streaming media (Netflix, Twitch).
Advocacy – promote causes (Greenpeace.org).
Web Application – SaaS tools (Google Docs, Canva).
Content Aggregator – collects & organizes (Feedly, Flipboard).
Personal – individual or family pages.
Evaluating Web Content
No central authority reviews/polices Web info; users must judge:
Cross-verify statistics, look for citations, check update dates.
Multimedia on the Web
Multimedia = text + any combination of graphics, animation, audio, video, VR.
Graphics
Digital non-text visuals.
Major formats: BMP, GIF (supports animation & 256 colors), JPEG/JPG (lossy, photos), PNG (lossless, transparency), TIFF (high-quality, large).
Thumbnail: small preview linking to full-size file to save bandwidth.
Animation: illusion of motion via sequence of stills (GIF)
Audio
Music, speech, podcasts.
Usually compressed (MP3, AAC, OGG) to reduce size.
Played via media player (embedded or standalone).
Streaming audio: continuous playback while data downloads (e.g., Spotify, online radio).
Download workflow example:
Search/purchase track → stored on Apple server.
Download to PC.
a. Listen on PC; b. Sync to portable player (iPod/iPhone) → listen via earbuds.
Video
Moving images are transmitted over the Internet using streaming technology, allowing users to watch content in real-time without needing to download the entire file first.
Streaming (YouTube, Vimeo) or progressive download.
Virtual Reality (VR)
3-D simulation of real/imagined worlds; interact via input devices (mouse, keyboard, headset, gloves).
Plug-ins (Add-ons/Extensions)
Small programs expanding browser functionality (e.g., Adobe Reader, Flash Player, Java, Silverlight); modern browsers moving toward native support.
Web Publishing
Process of creating, uploading, and maintaining Web pages/site.
Plan.
Design.
Create content
Host on Web server.
Maintain & update.
E-Commerce (Electronic Commerce)
Buying, selling, and exchanging goods/services via electronic networks.
B2C: Business → Consumer (Amazon, eBay).
C2C: Consumer → Consumer (Craigslist, Facebook Marketplace).
B2B: Business ↔ Business (Alibaba, supply-chain portals).
M-commerce: mobile device-based transactions.
E-retail transaction flow:
Customer browses storefront page.
Adds items to electronic cart.
Enters payment data on secure page.
Bank/processor authorizes funds.
Web server confirms order.
Fulfillment center packages & ships.
Tracking posted online.
Delivery; customer signs receipt.
Other Key Internet Services
E-mail: message/file delivery system that allows users to send and receive messages and documents over the Internet.
Flow: compose → outgoing mail server → routed via Internet → incoming server → recipient client.
Mailing list/Listserv: one address distributes to many; subscribe/unsubscribe mechanism.
Instant Messaging (IM): a real-time text communication service that allows users to chat and exchange files instantly, facilitating quick interactions over the Internet. (WhatsApp, FB Messenger, Slack).
Chat rooms: public group conversation spaces.
VoIP (Voice over IP): real-time voice (Skype, Zoom, FaceTime, SIP phones).
Newsgroups/Usenet: threaded discussions accessed through a newsreader. Message boards moved this online via Web interface.
FTP (File Transfer Protocol): standard for uploading/downloading files; secure variants
Netiquette (Internet Etiquette)
Core principles:
Use polite language; avoid ALL CAPS (interpreted as shouting).
Be concise and stay on topic.
Respect others’ privacy; do not forward personal emails without permission.
Cite sources, give credit.
Obey copyright and licensing.
Remember the human – tone can be misinterpreted.
Follow rules of specific forums/lists.