Social Interaction Notes

Social Interaction: Introduction

  • Every day you present yourself to others and interact with society through:
    • Emotional expression
    • Verbal communication
    • Cultural norms
    • Interaction with nonhuman animals, which can be complex and meaningful.
  • Social interaction shapes and molds our connections.

Elements of Social Interaction

  • Society developed out of necessity for human beings to survive and develop.
  • Social interaction:
    • Is the basis of social life.
    • Helps humans reach their full potential.
    • Is facilitated by commonalities and shared understanding (e.g., language).
    • Develops culture.

Statuses

  • Hierarchical structure in human societies:
    • Inequalities of material goods, social opportunities, social acceptance, and skills.
    • Examples: rich vs. impoverished, talented vs. not, admired vs. disliked.
  • Social statuses: positions in society used to classify individuals (e.g., pre-med student).
    • Statuses exist in relation to other statuses (e.g., pre-med vs. medical student).
    • Not all personal characteristics are social statuses (e.g., being left-handed).
  • Key types of statuses:
    • Ascribed status: Involuntary, usually at birth (e.g., race, ethnicity, gender, family background).
    • Achieved status: Gained through effort or choices (e.g., being a doctor).
    • Master status: The status by which a person is most identified; the most important status that affects all aspects of life and holds symbolic value. Can cause pigeonholing.
  • Status set: All the statuses a person holds at one time.

Roles

  • Roles: Sets of beliefs, values, attitudes, and norms that define expectations for those who hold the status.
  • Role performance: Carrying out behaviors associated with a given role, varying in success depending on skill and social situation.
  • Role partners: People with whom one is interacting (e.g., doctors interacting with patients, nurses, other doctors).
  • Role set: Various roles associated with a status. (Multiple roles at one time).
  • Navigating expectations leads to conflicts, challenges, uncertainty, and ambivalence.

Role Dynamics

  • Role conflict: Difficulty satisfying requirements of multiple roles.
  • Role strain: Difficulty satisfying multiple requirements of the same role.
  • Role exit: Dropping one identity for another.

Groups

  • Group (social group): Two or more people who share similar characteristics and a sense of unity.
    • Dyad: Two people
    • Triad: Three people
    • Larger groups trade intimacy for stability.
  • Social groups are more complex than individuals in the same space (e.g., people at a crosswalk).
  • Common characteristics of social groups: values, interests, ethnicity, social background, family ties, and political representation.
  • Social interaction is a core component that strengthens a social group.
  • Social groups provide:
    • Belonging and acceptance.
    • Protection, safety, and support.
    • Opportunities to learn, earn a living, and practice religion.
  • Groups can also be a source of conflict:
    • Discrimination, persecution, oppression, and war.
  • In-group: Social group with which a person identifies.
  • Out-group: Social group with which an individual does not identify.
  • Negative feelings toward an out-group can be based on favoritism for the in-group rather than dislike of the out-group.
  • Peer group: Self-selected equals with similar interests, ages, or statuses, providing friendship and belonging.
  • Family group: Determined by birth, adoption, and marriage, joining members of various ages, genders, and generations through emotional ties.
  • Reference group: Groups that individuals use as a standard for evaluating themselves (e.g., medical school applicants).

Primary and Secondary Groups

  • Primary group: Direct interactions with close bonds, providing warm, personal, and intimate relationships (e.g., core circle of friends, tightly knit family, team members).
  • Secondary group: Impersonal, business-like interactions with few emotional bonds, focused on accomplishing a specific purpose (e.g., students working on a group project).

Community and Society

  • Ferdinand Tonnies: Distinguished two major types of groups.
    • Germanischaft (community): Groups unified by feelings of togetherness due to shared beliefs, ancestry, or geography (e.g., families, neighborhoods).
    • Gesselschaft (society): Less personal groups formed out of mutual self-interest, working together toward the same goal (e.g., companies, countries).

Observing and Analyzing Groups

  • Group size varies; smaller groups allow individuals to present more of themselves.
  • Interaction Process Analysis: Technique for observing, classifying, and measuring interactions within small groups.
  • System for multiple level observation of groups (SYMLOG):
    • Fundamental dimensions of interaction:
      • Dominance vs. submission.
      • Friendliness vs. unfriendliness.
      • Instrumentally controlled vs. emotionally expressive.
  • Group Conformity: Group holds power over its members, shaping behaviors; individuals comply to fit in and be accepted.
  • Groupthink: Members focus on reaching a consensus at the cost of critical evaluation.
    • May lead to self-censorship and limited options.

Networks

  • Network: Observable pattern of social relationships among individuals or groups.
  • Mapping interactions reveals patterns between units (friends, family, institutions).
  • Network Redundancy: Overlapping connections with the same individual.
  • Network analysis: Used to understand actions of individuals and groups and study the broader social structure.
  • Individuals in networks face demands and expectations but also access resources.
  • Example: University's alumni association.
  • Immediate networks: Dense with strong ties (friends).
  • Distant networks: Looser with weaker ties (acquaintances).
  • Combination of immediate and distant networks provide the most benefit.

Organizations

  • Organizations: Complex secondary groups set up to achieve specific goals, characterized by structure and culture.
  • Examples: schools, companies, music groups, sports teams.
  • Formal organizations developed during the industrial revolution to maximize efficiency.
    • Explicit goals.
    • Enforcement procedures.
    • Hierarchical allotment of formal roles.
  • Characteristic institution: Basic organization of society.
    • Prehistoric times: King, clan, or sib.
    • Modern times: Bureaucracy.
  • Bureaucracy: Rational system of political organization, administration, discipline, and control.
    • Characteristics:
      • Paid, non-elected officials on a fixed salary.
      • Rights and privileges based on career.
      • Regular salary increases, seniority rights, and promotions.
      • Officials with advanced degrees or training.
      • Rigidly defined responsibilities and work procedures.
  • Criticisms of bureaucracies: slow to change and less efficient.

Bureaucracy Criticisms

  • Iron Law of Oligarchy: Democratic or bureaucratic systems naturally shift to be ruled by an elite group due to:
    • Necessity of a core body.
    • Increased need for specialization.
    • Leadership characteristics of certain members.
    • Groups centralize power in a few key leaders.
  • McDonaldization: Shift toward efficiency, predictability, calculability, and control in societal practices.
    • Examples:
      • Fast food restaurants.
      • 24-hour news channels.
      • Corporations mining big data.