Chapter 2: Types of Communication

Definition: communication with oneself; may include self-talk, acts of imagination, recall and memory.

JOB INTERVIEW: The interviewer asks questions to find out if the applicant is suited for the job.
INFORMATION INTERVIEW: The interviewer gets information from the interviewee regarding a specific topic.
CHARACTER INTERVIEW: Usually used by some companies, especially if the person is slotted for promotion.

Group discussion is a process of cooperative thinking which involves a small group of people who talk over a problem systematically, pooling experiences and judgements to arrive at the best solution.

BRAINSTORMING: Usually used prior to the making of a decision.
BUZZ GROUP: Used if there is a large number of people involved.
PANEL DISCUSSION: Several experts sit on the platform and discuss the question among themselves, with the audience listening. (Also referred to as the Arthuri an type in some sources.)
SMALL GROUP DISCUSSION: A form of public discussion that is common at large conventions or conferences, where a number of experts are invited to speak on specific aspects of a problem. The pattern is similar to the panel discussion.

A message is transmitted from one person who speaks to a number of individuals who listen. The most widely used form of public communication is the PUBLIC SPEECH.
Public speaking almost always requires a more formal use of language and a formal delivery style than the other types.
FOUR PURPOSES OF PUBLIC COMMUNICATION:
- TO INFORM: Informative speech is usually heard in lectures, seminars, or conferences.
- TO PERSUADE: Persuasive speech is given to urge the audience to agree, accept, or change their point of view regarding a position, situation, or a person.
- TO IMPRESS: A speech intended to impress takes attitudes and opinions already held by the audience and makes them more vivid and meaningful.
- TO ENTERTAIN: Speaking in front of an audience is not a joke; the speaker has to consider many factors.