Human Resource Management Process
HRM is the process of attaining, managing, developing and evaluating a business’s human resources for the purpose of achieving business goals and objectives.
Attaining Human Resources
Attracting, selecting and attaining employees are the components of the recruitment process in business.
Businesses want to attain those that are a fit for the business in a variety of ways (e.g., have the skills to carry out certain duties)
Managing Human Resources
Managing employees effectively is vital for small businesses to attain the most out of their employees.
It is a three-step process which is the responsibility of the business owner
Business Goals and Expectations
There needs to be a clear articulation of the business’s goals and its plan to achieve them - this helps employees identify their job expectations easily.
Employees need to use language and documentation that is concise in communication this.
Understanding Employee Needs
Needs of employees should be attempted to be met by the employer.
Understanding people for who they are and maintaining equity are essential factors.
There are areas employers can focus on to ensure employee satisfaction.
Providing for Employees
This includes providing work conditions that are suited for the job that the employee is undertaking.
This can include having the right equipment as well providing spaces that are conducive to work completion.
Developing Human Resources
Orientation
When a new employee is hired by a business, the owner provides them with an overview of the business operations, the new employee’s job role and an introduction to other employees and their roles.
The small business owner explains to the employee the workplace procedures, and human resource guidelines the business operates under (e.g., wages and work conditions)
On the Job training
This is where a new employee is given training in their duties while they are employed and performing some duties.
This is the most common form of training in small business.
It is both cost and time efficient.
Most of this is provided by the small business owner themselves or an experienced staff member.
External Training
Small businesses have people engage in external training in areas where the business does not have adequate resources to provide such training.
This is common in trade industries such as building and construction.
Evaluating Human Resources
Evaluating an employee’s performance involves reviewing their performance and managing it, as well as providing feedback.
Terms:
Performance management
Performance review
Performance appraisal
These can be done formally or informally
This allows the employees to identify their actual contribution to the business which promotes motivation.
Performance management
Process of reviewing an employee’s performance over a period of time and giving feedback which includes praising them for a job well done and providing positive criticism on area which need improvement of disciplinary action where necessary.
It also includes providing the employee means as to ow to improve their weaknesses
Performance Management - Barriers
Barries to effective performance management are time and communication skills.
•Time is taken away from daily duties to do the review
•Challenges in communicating the weaknesses of another or realising the value of praise
A simple set of questions can be given to assist with both of these