BS module


Page 3:

  • Contents

    • Solutions to Business Studies Issues: Page 11

    • 8 Reasons Why You Are Not Dull: Page 13

    • Grade 11 Content: Pages 22-189 including…

    • Chapters 1-19 with focused topics such as:

    • Checking Out the World of Business

    • Types of Businesses

    • Human Resources

    • Conflict Management

    • Corporate Governance

    • Ethics

Solutions to Business Studies Issues (Page 11)

  • Issues by Levels of Questioning:

    • Lower Order Questions:

    • E.g., Multiple Choice, True/False, Define, List, Label.

    • Solutions: Read more content, do exercises, check the internet.

    • Middle Order Questions:

    • E.g., Discuss, Explain, Compare, Analyze.

    • Higher Order Questions:


Chapter 1: Checking Out the World of Business (Page 24)

  • Formal Title: Foundational Facts.

  • Key Words:

    • Organisation: Group working toward a common goal.

    • Business (Noun): Organisation focused on buying/selling for profit.

    • Business (Verb): Activities for profit.

    • Product: Items made or sold.

    • Service: What a business does for payment.

    • Customers/Consumers: Buyers/users.

    • Transactions: Buying/selling activities.

    • Profitability, Sustainability, Scalability, Entrepreneur, Intrapreneur.

Chapter 2: Types of Businesses (Page 35)

  • Formal Title: Forms of Ownership.

  • Key Words:

    • Legal Person: Individual/organisation with rights and duties.

    • Business Types: Sole Trader, Partnerships, Close Corporations, Non-Profit, Private/Public Companies, State-Owned, Cooperatives.

Sole Trader

  • Minimum 1 member, owner pays tax individually, all profits to owner.

Partnerships

  • 2-100 members, profits shared as agreed, not a separate legal entity.

Close Corporations

  • Up to 10 members, no new registrations since 2011.

Non-Profit Companies

  • Aim to help community, no profit focus.

Personal Liability Company

  • Directors liable for company's debts.

Private Company

  • Limited liability, does not sell shares publicly.

Public Company

  • Shares sold to the public on stock exchange.

State-Owned Company

  • Governed owned enterprise.

Cooperatives

  • 5 or more members, share resources for common goals.

Chapter 3: The Parts that Make a Business Function Properly (Page 48)

  • Business Functions Overview:

    • Human Resources (HR), Administration, General Management, Production, Purchasing, Public Relations, Finance, Marketing.

Main Activities:

  • HR: Staffing, development, compensation, safety.

  • Administration: Information handling, office management.

  • General Management: Planning, organizing, leading, controlling.

Chapter 4: How to Get Great Performance (Page 56)

  • Performance Management Overview:

    • Improve efficiency, focus on profitability.

Key Concepts:

  • Total Quality Management (TQM): Ensuring satisfaction through all departments.

  • Pros and Cons: Charts highlighting benefits and drawbacks of decisions.

  • Decision Trees: Visualizing outcomes of pricing strategies.

Chapter 5: Winning the Business Competition (Page 64)

  • Competitive Advantage: Strategies to excel beyond competitors.

Key Concepts:

  • Generic Strategies: Cost leadership, differentiation, focus.

  • Integration Strategies: Horizontal/vertical strategies.

Chapter 6: How to Get More Customers (Page 78)

  • Marketing Overview: Intriguing customers, understanding mix (4Ps).

Key Concepts:

  • Marketing Strategy: Develop plans to market products effectively.

  • PESTLE Analysis: Evaluating external influencing factors.

Chapter 7: How to Write a Business Report (Page 99)

  • Mark Allocation: Defined format and structure.

  • Key Issues: Clarity, content depth, relevance, creativity.

Chapter 8: The People Who Work for a Business (Page 104)

  • Human Resources Management Overview: Staffing, planning, job descriptions.

Chapter 9: Developing Workers (Page 119)

  • Upskilling: Continuous training and development.

  • Laws: Related Acts supporting skills development.

Chapter 10: Helping Previously Disadvantaged Communities (Page 135)

  • Broad-Based Black Economic Empowerment: Historical context and current implementation.

Chapter 11: Laws that Protect Workers (Part 1) (Page 147)

  • Basic Conditions of Employment (BCEA): Employee rights and employer responsibilities.

Chapter 12: Conflict Management (Page 160)

  • Conflict Types: Functional vs. dysfunctional.

  • Resolution Techniques: Third-party intervention, mediation.

Chapter 13: Laws that Protect Workers (Part 2) (Page 171)

  • Labour Relations Act & Employment Equity Act: Worker rights and fair treatment.

Chapter 14: Leadership & Management (Page 190)

  • Key Differences: Manager vs. leader; styles of leadership.

Chapter 15: Corporate Governance (Page 218)

  • King Code: Ensuring ethical and law-abiding management.

Chapter 16: Ethics (Page 230)

  • Business Ethics Definition: Principles guiding ethical practices.

Chapter 17: Investments (Page 238)

  • Investment Types: Overview of shares, bonds, etc.

Chapter 18: Insurance and Assurance (Page 261)

  • Important Insurance Concepts: Types and principles.

Chapter 19: Revision and Exam Practice (Page 270)

  • Practice Exam Instructions: Read carefully, represent knowledge accurately.