AICE BUSINESS C10
š¹ Leadership Basics
Q: How is a leader defined?
A: A person who leads or commands a group.
Q: 3 characteristics of a good leader?
A: Foresight, adaptability, customizes their approach.
Q: Difference between a good leader and a good manager?
A: Leaders motivate toward goals; managers set goals/objectives.
Q: How are leadership and management linked?
A: They go hand in hand but are not the same.
Q: Manager vs Leader perspective?
A: Manager = short-range view; Leader = long-range view.
š¹ Leadership Styles & Factors
Q: Two factors leadership style depends on?
A: Attitude of managers; amount of time for consultation/participation.
Q: Democratic leadership style promotes what?
A: Active worker participation in decisions.
Q: Drawback of Democratic style?
A: Time-consuming.
Q: Autocratic leadership gives what type of communication?
A: One-way.
Q: Drawback of Autocratic style?
A: Demotivates staff.
Q: Paternalistic leadership characteristics?
A: Listens and consults but doesnāt allow decision-making.
Q: Drawback of Paternalistic style?
A: Disappointment/disillusionment among employees.
Q: Laissez-faire leadership means what?
A: āLet them do itā ā minimal interference.
Q: Drawback of Laissez-faire style?
A: Poor decision-making.
š¹ Theories & Emotional Intelligence
Q: McGregorās Theory X managers believe?
A: Workers dislike work, avoid responsibility, and arenāt creative.
Q: Theory Y managers believe?
A: Workers enjoy work, are responsible, and creative.
Q: Define Informal Leaders.
A: Have no formal power but are respected by peers.
Q: Define Emotional Intelligence (EI).
A: Managerās ability to understand emotions of themselves and others.
Q: Why is high EI beneficial?
A: Helps make effective decisions, manage others, and improve performance.
š¹ Management Roles
Q: 3 Categories of Management Roles?
A: Interpersonal, Informational, Decisional.
Q: Interpersonal Role example?
A: Working with people inside/outside the business.
Q: Informational Role example?
A: Collecting and distributing data/info to employees.
Q: Decisional Role example?
A: Delegating and expanding roles to develop the business.
š¹ Specific Roles
Figurehead: Symbolic leader handling public duties.
Leader: Motivates employees; trains managers and staff.
Liaison: Links managers and leaders of other divisions.
Monitor: Collects data relevant to operations.
Disseminator: Sends internal information to staff.
Spokesperson: Communicates business externally.
Entrepreneur: Looks for new opportunities to grow business.
Disturbance Handler: Responds to crises or threats.
Resource Allocator: Decides budget and resource allocation.
Negotiator: Represents organization in negotiations.
š¹ Leadership Positions
A (Director): Senior manager elected by shareholders; delegates and sets objectives.
B (Manager): Directs, motivates, disciplines staff.
C (Supervisor): Oversees othersā work, leads team, no decision-making power.
D (Workerās Rep): Elected by workers (often union), discusses concerns with management.